Maintain Standards with Phone Call Audits: A Deeper Dive with Drew Bryant
Feb 27, 2024•21 min•Ep. 12
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Episode description
The first impression of your business often starts with your phone call-handling process. In this episode, FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his February column and talks about why it's essential to implement a call auditing process that is regularly reviewed by the administration against defined standards.
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