Collision Coffee Talk - podcast cover

Collision Coffee Talk

Kristen Felder•collisioncoffee.fm
Business
Education
Hear the latest from Kristen about what's going in the collision industry. Collision Hub can help you make new connections, better follow industry events, and catch up on industry news and job opportunities.
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Episodes

Collision Coffee Talk: The Canoo is sinking!

In this episode we cover another company sinks under the leadership of Tony Aquila (formally Solera). - Honda wins ADAS lawsuit out of New Jersey - Car theft is on the rise. Find out what cities and states and how it affects Bodyshop liability - State Farm hired atty gives shop a compliment and agrees they should be paid.

Jan 22, 2025•29 min•Ep. 10

Collision Coffee Talk: Insurer Pays Policy Limits and CCC Spends Your Money (send more)

First Coffee Talk with Kristen in 2025 and we've got a lot to cover. Insurers Continue To Consolidate CCC Wants To Help Insurers Reduce Expenses, Asking Shops to Pay Them More AsTech Serves as Warning To All As Lawsuits and Public Awareness Increase Around ADAS Critical Thinking Around Policy Limits Automotive IA Claims School Benefits

Jan 21, 2025•49 min•Ep. 8

Collision Coffee Talk: Christmas Gifts and Petty Corporate Jabs for The New Year

First, we're skipping next week so Kristen went longer than normal. Some year end thoughts on what's happening in the industry and who needs to exit immediately. We also include a list of companies we believe have earned your business in the things they have done to help collision repairers and the things they have refused to do when, even when offered great money.

Jan 21, 2025•57 min•Ep. 7

Collision Coffee Talk: OEM Software Recalls and Insurance Company Blacklists

Did you know that OEM software recalls now account for 43% of OE recalls? Did you know that the scan tool you use is what is talking to the software? Why would you not want to use the OE tool? Add to the list insurance companies are being sued for data privacy, the laws around text messaging customers, Federal Transparancy laws and a coaching session with insurance adjusters... Yep it's a lot, better pour a big cup of coffee

Jan 21, 2025•24 min•Ep. 6

Collision Coffee Talk: December To Remember!

After a holiday week it's a pretty quiet Monday. We chat about the changes in the shop around vehicle repair and planning for 2025, alternatives in estimating, itemizing for DRPs and Claims School.

Jan 21, 2025•22 min•Ep. 4

Collision Coffee Talk: Steering vs Tortious Interference By Insurance Adjusters

It's Monday and we're talking the most common question Collision Hub receives. Insurance company adjusters steering or tortiously interfering with customer choice in collision repair. We'll also talk about a $2.5 million dollar HR lawsuit won by a shop and the need for solid HR policies in your business.

Jan 21, 2025•27 min•Ep. 2
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