AI-Powered Consumer Engagement: New Minds, New Markets

Cognizant's "New Minds, New Markets" study, examines the consumer perspective on artificial intelligence. The speakers emphasize how AI is poised to transform consumer engagement with brands, potentially more significantly than the internet's emergence. They highlight that consumers are already adopting AI for shopping and product experiences, necessitating companies to adapt. Cognizant Moment, their AI-centric approach, aims to help businesses navigate this shift by building personalized and dynamic customer journeys.