S11Ep3: How to Have Difficult Conversations
Episode description
Most everyone dreads the difficult, challenging conversation. This includes conversations in which we have to deliver unpleasant news, discuss a delicate subject, or talk about something that needs to change or has gone wrong.
On this episode of the podcast, we are joined by Shanette Smith, Shanette Smith, M.S. Counseling, LMFT Senior Specialist SMV Outpatient & SMC, who offers helpful guidelines to help improve the skillfulness of our participation in difficult conversations and maximize the chances that the conversation will serve its intended purpose.
Additional Resources:
- Fair Fighting Rules
- Five Ways to Have Better Conversations Across Difference
- Short video: What Happens When Political Opponents Get to Know Each Other?
- 36 Questions for Increasing Closeness
- Bridging Differences playbook: The Greater Good Science Center's Bridging Differences initiative mixes science and storytelling to help address one of the most urgent issues of our time: political and cultural polarization.
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Music: https://www.bensound.com