In this episode of Coffee Break with Jake, we dive deep into the art of turning proposals into PO's. Jake leads a candid discussion with security pros from across the industry on preventing ghosting, speeding up quote delivery, tracking conversion rates, and making sure deals are both won and profitable. This week's discussion points: ✅ How top performers track and segment conversion rates by customer type, vertical, and rep ✅ Why speed matters, and how fast quoting can win deals before competit...
Aug 11, 2025•49 min•Ep. 12
In this episode of Coffee Break With Jake, we're talking about the power of strategic planning and why it matters at every level of your business. Whether you’re leading a team or just trying to keep your head above water as a business owner, this conversation sheds light on why good planning is essential. We explore everything from annual and quarterly planning cycles to leadership development, technician pipelines, and the danger of unspoken expectations. Hear how other security professionals ...
Aug 04, 2025•52 min•Ep. 11
In this episode of Coffee Break with Jake, we explore one of the most urgent topics in our industry: attracting and retaining young talent. Jake Voll is joined by several professionals who share their unique paths into the security industry, from an MBA internship to military service, high school telemarketing, banking, and even bartending. Each story illustrates the value of meeting people where they are, taking a chance on raw potential, and building a culture that supports growth. Listeners w...
Jul 28, 2025•56 min•Ep. 10
In this episode of Coffee Break with Jake, we're joined by Vinny Peone, a former technician turned award-winning marketer and co-founder of Ignite Strategic Partners. Vinny shares his journey from climbing ladders to claiming Sammy Awards for marketing excellence. And he’s not shy about what works and what doesn’t! If you've ever felt like marketing was just lighting money on fire, this episode is for you. We dive into real-world marketing wins and failures in the security industry, uncovering w...
Jul 14, 2025•58 min•Ep. 9
In this episode of Coffee Break with Jake, we dig deep into the world of pricing strategy with security integrators from across the country. Are you a business owner or sales leader looking to get serious about your margins? This is the episode for you. You’ll hear stories of pricing failures that cost thousands, lessons learned the hard way, and strategies for turning sales and operations into a collaborative force. We explore everything from good-better-best pricing psychology to using live di...
Jul 08, 2025•52 min•Ep. 8
On this episode of Coffee Break with Jake, we dive into one of the most pressing issues for integrators and service providers: getting paid on time. Jake and several industry professionals tackle the tough realities of customer payment terms, from managing receivables with Fortune 50 companies to navigating the unpredictable world of production home builders. You’ll hear practical strategies on setting boundaries, enforcing payment rules, and using automation and third-party tools to stay on top...
Jun 17, 2025•1 hr 2 min•Ep. 7
In this episode of Coffee Break with Jake, we dig into the daily habits and mental shifts that help security pros and business leaders manage stress while staying productive. As a busy professional juggling work-life balance, how do you manage energy, avoid burnout, and find moments of calm? In this episode, we chat about... ✅ Morning rituals ✅ Setting expectations with your team ✅ Gratitude & quiet reflections ✅ Work-life balance ✅ Managing slumps and slow-downs ✅ Pushing through the early ...
May 12, 2025•57 min•Ep. 6
In this episode of Coffee Break with Jake, we dive deep into operations and technician management with a focus on fleet tracking, GPS systems, vehicle cameras, and time-and-attendance tools. Hear firsthand from industry pros about how their companies are using real-time tracking, safety alerts, and performance metrics to improve technician accountability and job efficiency, all without micromanaging. Today, we talk about... ✅ GPS fleet tracking and vehicle safety ✅ In-cab cameras: implementation...
May 05, 2025•1 hr 5 min•Ep. 5
In this episode of Coffee Break with Jake, we’re diving into the power of social media marketing and how security professionals can use it to grow their businesses. Hosted by Jake Voll, this conversation brings together experts in marketing and security to discuss what works, what doesn’t, and how to stand out in an industry that often struggles with engaging content. In this episode... Jake Voll shares his journey of growing his LinkedIn presence to over 1 million impressions in the past year a...
Mar 06, 2025•57 min•Ep. 4
Is alarm monitoring still worth it? With more homeowners relying on unmonitored alarms and cameras, is professional alarm monitoring still valuable? In this episode, we break down the biggest challenges facing the industry: slow or no police response, common objections like “I have a gun and a dog,” and the growing burden false alarms place on law enforcement. We also dive into the real-life impact of alarm monitoring, from saving lives in emergencies to protecting against threats that a dog or ...
Feb 06, 2025•52 min•Ep. 3
Are you ready to buy or sell an alarm company? In this episode, we dive deep into the world of alarm company acquisitions and break down everything you need to know, from preparing for a sale to valuing your business. Highlights include: 🔹 The key factors buyers look for when evaluating alarm companies 🔹 Why due diligence is critical 🔹 How to handle holdbacks, central station transitions, and employee retention 🔹 How recurring revenue impacts valuation 🔹 Tips for both buyers and sellers to ...
Jan 17, 2025•1 hr 7 min•Ep. 2
In this episode of Coffee Break with Jake, we dive into the power of word-of-mouth marketing, the value of referral programs, and how to make the most out of networking events. Discover actionable tips and real-world strategies to grow your business, build lasting relationships, and create a buzz that keeps your brand top of mind. Whether you're a seasoned security professional or just getting started, this episode is packed with insights you can apply today! Want to join Coffee Break with Jake ...
Jan 10, 2025•52 min•Ep. 1
