RPA vs. BPA: Which approach to automation is right for you?

According to Gartner, organisations will be investing in more hyperautomation initiatives in 2022 in order to increase efficiency and to deliver a better digital experiences to their customers. These initiatives will include both business process automation (BPA) and robotic process automation (RPA). In this Technology Smackdown, we were joined by Tom Taulli, author of “The Robotic Process Automation Handbook" and Nandan Mullakara, CEO of Innomatiq, to explore the differences between the two automation approaches, and how each can help drive digital transformation forward within organisation.