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Episode description
Earlier this past week, Clint had the opportunity to visit a facility for a speaking engagement. While this in not at all uncommon in his work, the way this particular event came into existence is an excellent illustration of the teaming concept, as well as empowerment of all levels of the organization. It all started as the brainchild of four extraordinary women from the Carlyle Healthcare Center in Illinois and grew into a massively positive and effective team/organizational event to further grow and improve their facility’s customer service outcomes. Hats off to the ‘Carlyle Connection’ for a great experience and a great example of how anyone can bring forth great things in an organization!
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