Today Josh is sharing his revelations from a recent event where he was asked to speak on patient communication. This particular conference was chiropractic–specific, and the vendors spoke on additions to their practice that could add value and create community. Josh explains how the clinic gym model creates a community effortlessly and the advantages this has for your patients and your business. “ I have never seen a place within a gym better than 6 or 8 people sitting on foam rollers to start t...
Sep 24, 2024•29 min
Today our guest is business consultant Ildi Arlette, one of the most popular med spa consultants in the world. So often these days, Ildi is noticing that businesses are forgetting the most important objective in their business: providing a solution to the client. Investing and nurturing your team is so important if you want them to sell your business with every client interaction. “ Unfortunately , our online world and social media world has tricked us, and shown people, I think, a very artifici...
Sep 17, 2024•58 min
In this episode, we’re talking about strength training with teenagers and the four lessons you should know when working with young people. Teens have some great advantages in the gym. There is a lot of opportunity to learn and gain a sense of agency, plus they recover quickly. At the same time, they need the right amount of guidance to fill the gaps of what they don’t know so they can make the most of their exercise routine. “ It’s important to find out what they want to do and what they’re moti...
Sep 10, 2024•39 min
Today we’re talking about adding members to the gym, including the best ways to go about it and guidance on what that process should look like. The most important thing you can do is frame your suggestions around their goals. Remember, that’s the whole reason they came to see you in the first place. If you understand your clients and they feel understood by you, you’ll find it easier to motivate them. “ If you keep asking why, you’ll often peel back the BS they’re putting in front of it to the r...
Sep 03, 2024•20 min
In this episode we’re welcoming Colin Carr. Colin is the Founder and CEO of CARR, a leading provider of commercial real estate services for healthcare tenants and buyers. Colin has dedicated the last 15 years specializing in commercial healthcare real estate. Today, he shares tons of tips for successfully navigating real estate deals and lease renewals for clinic gyms and other similar practices. “ If you have an expert who’s handling the process, they’re going to set the tone from the very begi...
May 28, 2024•1 hr
Dr. Katie Hartlieb, the Professor and Program Director in the Functional Nutrition department at Parker University, joins us in this episode. Dr. Hartlieb shares her in-depth knowledge about Motivational Interviewing, a style of human-centered communication designed to empower someone to help them move forward in making positive changes. She explains all about how it can be utilized to provide better outcomes for clients. “ It’s not uncommon for someone’s ‘why’ on visit #1 to be very different f...
May 21, 2024•53 min
In this episode we’re welcoming Dr. Julie Durnan, CEO and Founder of Ginger Desk, to explain the transformative impact of virtual assistants in healthcare. We’ll hear about how Ginger Desk is streamlining clinic operations and enhancing patient care by training virtual assistants to handle administrative burdens, allowing clinicians to focus on delivering personalized patient experiences. “ If you don't have an assistant, then you are the assistant.” – Dr. Julie Durnan Topics Covered Include Why...
Apr 16, 2024•35 min
Today Josh is alongside Lee Kara Friedlander to examine the realm of online courses and communities within the healthcare and fitness industries. They share strategies for creating engaging content, building profitable online programs, and fostering a sense of belonging in digital spaces. The success stories of Amy Porterfield and Adriene Mishler are used as benchmarks for sustainable business growth through community interaction and education. “ The beauty of the community design is that once i...
Mar 05, 2024•57 min
Dr. Allen Miner, the CEO of Chiro Match Makers, joins us in this episode. We’ll hear about strategic team building with Chiro Match Makers, the growing popularity of virtual chiropractic assistants, and how assessing different behavioral profiles can help you make staffing decisions in your practice. “ The more you can specialize in what you like, the more you can keep your team specializing in what they like.” – Dr. Allen Miner Topics Covered Include Why integrating exercise with chiropractic h...
Feb 27, 2024•53 min
Today we’re welcoming Jenn Collins to discuss the integration of trust and technology in healthcare. We’ll talk about how remote reception services can enhance patient care by facilitating responsive communication and streamlining clinic management, along with the benefits and challenges of virtual receptionists and their impact on patient trust. “ You might need a receptionist to be on the line to give them the door code to get in, but that can happen from anywhere. They don't need to be sittin...
Feb 20, 2024•37 min
In this episode, marketing expert Jon Morrison joins us to discuss enhancing chiropractic practices with trust-building strategies and advanced technology. Jon is a Certified StoryBrand Guide at Get Clear Consulting, allowing him to give valuable insights on the integration of AI in website creation, the importance of clear online communication, and digital marketing tools that can revolutionize patient engagement and practice management. “ The human element remains irreplaceable in others, such...
Feb 13, 2024•37 min
Rick Anderson, an expert in automation, joins us today to delve into the transformative impact of automation and CRM systems on clinic gym hybrids. We’ll explore strategies for enhancing client experiences, streamlining operations, and boosting profit margins. The conversation also covers the critical role of structured scripts and frameworks in maintaining consistent, personalized client interactions. “ We had a philosophy that kind of guided everything in the way that we built things: we're go...
Feb 06, 2024•49 min
Today we’ll be exploring some under-utilized tools that can help you in operating a successful clinic gym hybrid. Josh offers insider tips on equipment choices, such as the strategic use of flat screens and projectors for education and client engagement. He also emphasizes the importance of storage solutions and the convenience of wheeled storage racks for maintaining an organized and efficient gym space. “ Sometimes, it's the small investments that make the biggest difference.” – Josh Satterlee...
Jan 30, 2024•16 min
In this episode, Brett Jones, Director of Education at StrongFirst, is back with us once again. He discusses the symbiotic relationship between trust, simplicity, and kettlebell mastery. He shares further insights on how kettlebell training mirrors life's challenges, emphasizing the significance of discipline and resilience. Our chat ranges from the technical aspects of kettlebell workouts to the broader implications for mental and physical health. “ By embracing simplicity, whether in technolog...
Jan 16, 2024•1 hr 34 min
Today we’re welcoming Dr. Frank Benedetto, co-founder of the Honey Badger Project. He discusses his transition from a traditional physical therapist to a trailblazer in tech-driven hybrid and remote clinics. We learn about his personal journey, the evolution of patient care in the digital age, and his vision for revolutionizing healthcare through innovative models and smart health devices. “ There is a significant advantage for clinicians who incorporate technology, even at the bare minimum, rig...
Jan 02, 2024•53 min
In this episode, kettlebell expert Brett Jones shares his insights on minimalist strength training and the impact of kettlebells on fitness. He explores the historical evolution of kettlebell training, its role in building resilience and rehabilitating injuries, particularly the lower back, and the significance of the kettlebell snatch test. Brett also reflects on his personal journey, including battling cancer and its influence on his approach to fitness. “ The kettlebell is simply an effective...
Dec 26, 2023•42 min
In this episode, physiotherapist Emma Jack discusses her personal journey with professional burnout and how it ignited her passion for coaching other clinicians. She highlights the power of joy, adventure, and dance as stress relievers, and shares her experiences with panic attacks and the comfort solo travel brought her. Emma also addresses the potential harm of social media on mental health and the importance of authenticity. “ I really approached the design of my own clinical practice from th...
Dec 19, 2023•38 min
Does the thought of creating superb client experiences with minimal resources get you excited? This episode hammers home the significance of expertise in the clinic gym hybrid model. It's not about the fancy equipment or high-tech facilities, but rather your knowledge and ability to prescribe specific exercises based on clinical findings. Josh will go through some ideas that may seem small, but can make a world of difference to your overall client experience. “ People want to be part of your mov...
Dec 12, 2023•33 min
Dr. Karlo Arciaga, a seasoned physical therapist specializing in orthopedics, joins us this week. We’ll be covering things like the role of manual therapy and the influence of social media on patient expectations. Karlo also touches on the lack of standardized approaches in physical therapy and explores the challenges faced by chiropractic graduates. We also hear about the differences between physical therapists and chiropractors. “ I try to let people know, especially young clinicians, that you...
Nov 21, 2023•56 min
In this episode, Jamey Schrier, a former physical therapy practitioner and current business owner, discusses his transformational journey to achieving business freedom. He shares his thoughts on avoiding common business pitfalls, understanding patient needs, and effective time management strategies. The conversation provides great tips for those looking to break free from business constraints and move towards a sustainable and successful venture. “ We all have the most important non-renewable re...
Nov 14, 2023•49 min
This week, Josh talks about various strategies to enhance the experience in your chiropractic office. He highlights the significance of customer service, appointment accessibility, efficient communication, and a patient-centric approach. We’ll also explore the potential of AI and technology in revolutionizing the process. Josh discusses the importance of a smooth patient journey within the clinic, from easy location and friendly staff, to streamlined paperwork and post-visit communication. “ If ...
Oct 24, 2023•27 min
Fresh back from the Parker Seminar in Dallas, Texas, Josh takes us through what he observed at the event, such as how the clinic gym hybrid model is being increasingly adopted by health professionals. We’ll also debunk some myths around national certifications in the hiring process, and explore how on-the-job experience often holds more value. Later, we’ll learn some strategies for how to discover the right candidate and communicate effectively with potential hires. “ Start with somebody who has...
Oct 17, 2023•32 min
We are alongside Robin Valadares in today’s episode. Robin is a physiotherapist, financial literacy educator, and creator of The Financially Fulfilled Physio. It is his goal to help physiotherapists and chiropractors alike learn about personal finance to make a gratifying, profitable practice. “ We all hope it’s going to work out in the end, and we let ample time slide by to no benefit of our own. ”– Robin Valadares Topics Covered Include How poor education of financial literacy is reflected in ...
Oct 10, 2023•26 min
Kevin DeGroot is a full-time clinic owner and physical therapist working in the Denver area, and also runs a group for other physical therapists called The Uncaged Clinician. That’s where he offers business coaching and personal development to his colleagues to support them in growing their own businesses. This gives Kevin a significant degree of insight into what the trends are, where the market is going, and what’s going on in the physical therapy industry in general, which we’ll hear in this ...
Oct 03, 2023•31 min
This week we are joined by guests Meg and Nina of Articulate Design and Consulting. They are both physical therapists, and Meg currently owns her own space while Nina works at a prestigious clinic at the University of Toronto. Their careers have given them a deeper understanding of how design and functionality play into a clinic gym setting, giving them an edge when it comes to knowing what their clinic owner clients need to create an ideal space. “ If you walk into your favorite restaurant, or ...
Sep 26, 2023•1 hr 2 min
Michelle Wendling joins the podcast today for a discussion on how you can improve your business skills. Michelle sold her long-time, successful chiropractic practice back in 2001, and became president of Women Chiropractors, a non-profit organization. She started remote coaching in 2008 when she realized she could help clinicians hone their business skills to have more professional success. “ You can keep your overhead ridiculously low and still be an absolutely phenomenal practitioner. ”– Miche...
Sep 19, 2023•43 min
Spencer Tatum joins us for a discussion this week, focusing on online training. Spencer has done nearly every form of training from personal training within a gym to running a 6,000-person wellness program. He works with top athletes from MLB and the PGA tour. Spencer has his own version of a clinic gym hybrid, as he owns a gym and brings in medical providers for clients. “ Stop worrying about time. Start charging for your expertise. ”– Spencer Tatum Topics Covered Include The common mistakes tr...
Sep 12, 2023•32 min
Today on the podcast we welcome Kendall Hagensen. Kendall is a mental health therapist and owner of Vancouver Wellness Studio, where she collaborates with an adjacent gym owner and fitness trainer at True Fit Personal Fitness. Her clinic is multidisciplinary, offering massage, acupuncture, nutrition, naturopathic medicine, yoga and movement, sauna, and esthetics. “ I have my top ten values of my work and my life pasted on the wall by my computer. I look at them every single day. ”– Kendall Hagen...
Sep 05, 2023•53 min
Today we have repeat visitor Dr. Jeffrey Langmaid on the podcast. Jeffrey is a speaker, author, and chiropractor who was on the podcast back in 2022 to discuss the need for an evidence-based approach in chiropractic care. He enjoys keeping up to date on what’s happening in the business landscape, making him the ideal guest to come on for a discussion regarding trends that are happening in the chiropractic profession. “ You just gotta remember, healthcare is like airline seats. How much do you ch...
Aug 29, 2023•44 min
In this episode we’re joined by Robb Bailey. Robb’s career began running a digital agency, and his business turned a remarkable corner when the gym he worked out at hired him to help them with their advertising strategy. He eventually became business partners with the person who hired him at his gym, which led him to spend years helping fitness businesses grow. The knowledge Robb gained through his years of experience inspired him to create a recipe for growth called “Database Reactivation.” “ I...
Aug 22, 2023•48 min
