S48E3 - Optimise support, win client's hearts - Lee Matthew Jackson - podcast episode cover

S48E3 - Optimise support, win client's hearts - Lee Matthew Jackson

Mar 28, 202311 minSeason 48Ep. 3
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Episode description

Are you having a tough time providing top-notch support to your clients? In this episode, Lee spills the beans on how his agency, Event Engine, turned their messy support system into one with a perfect 100% client happiness rating.

Discover the super simple process they put in place to bring order to their support system, improve communication, and take a more proactive approach to helping their clients. 

Full show notes: https://trailblazer.fm/optimise-support-win-clients-hearts/

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