Embarking on a Claims Career
This week's guest is Caleb Thompson, a Casualty Adjuster at National American Insurance Company
Sep 12, 2024•50 min•Ep. 25
Claims Never Sleep
Attorney and partner Meghan Henry, who also hosted a podcast, has joined Cruser Mitchell, and is launching a new podcast that delves into the world of Claims. With a wide range of guests from across the industry, the podcast learns about the claims process, through anecdotes from many perspectives of the insurance business.
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Episodes
Finding Your Fit
This week, Meghan and Jenn talk to Sarah Cho, who handles Claims Advocacy & Management for Woodruff Sawyer. As one of the largest private insurance brokerage and consulting firms in the US, Woodruff Sawyer protects the people and assets of more than 4,000 companies.
Aug 29, 2024•57 min•Ep. 24
Half a Century in Claims
This week, Meghan Henry and Robb Cruiser talk with Mark Flynn, SVP, Executive Risk Claims Manager at Truist, who is an accomplished and seasoned insurance claims professional with experience in the insurer, reinsurer, third party administrator (TPA), broker, and corporate risk management arenas, possessing multi-jurisdictional expertise across diverse coverage lines.
Aug 22, 2024•56 min•Ep. 23
Pivot
This week, Meghan and Jenn talk to Julie Watson from AmTrust Financial Services, a Complex Claims Specialist in Tampa Florida.
Aug 02, 2024•57 min•Ep. 22
Engaging in Curiosity
This week, host Meghan Henry and her co-host Nick Daly talk to Beth Diamond, who serves as Group Chief Claims and Litigation Officer and is an executive board member. She manages an industry-leading team servicing claims from a diverse variety of specialty insurance lines. Additionally, she leads in the development of an oversight model for all litigation matters and processes, including the strategic management of litigation outcomes and risks.
Jul 25, 2024•59 min•Ep. 21
Insuring for Disaster
This week, Meghan and Jenn talk to Dionna Chambers from Bankers Insurance about social inflation and nuclear verdicts.
Jul 11, 2024•50 min•Ep. 20
Starting Up New Ventures
This week, Meghan Henry chats with Nick Turdo, Director of Claims at Metrix 360 Risk Management
Jun 21, 2024•45 min•Ep. 19
Navigating Your Network
This week, host Meghan Henry talks to Evelyn Eury from Crum & Forster about Navigating Your Network
Jun 13, 2024•56 min•Ep. 18
Emerging Emergency Defenses
On this week's episode, Meghan and Jenn chat with Kathleen Cetola Strategic Claims & Litigation Management from US Acute Care Solutions
Jun 06, 2024•52 min•Ep. 17
A New Style of Litigation Management
In this episode of Claims Never Sleep, Meghan and Jenn chat up Bill Mitchell – one of the founding partners of Cruser Mitchell. Bill recently won Defense Counsel of the Year from CLM, and share his forward thinking philosophy on settling cases and saving his clients thousands of dollars.
May 30, 2024•50 min•Ep. 16
Catastrophic Liabilities
In this episode, we are thrilled to welcome Laura Schoefer , VP of Claims at NBIS! 🌟In this insightful episode, we dive deep into investigating catastrophic construction losses and emphasize the crucial importance of early action when faced with catastrophic claims. Laura shares invaluable insights from her extensive experience in the field, shedding light on strategies and best practices that can make a significant difference in the outcome of these complex situations. But that's not all! Laur...
May 23, 2024•51 min•Ep. 15
Bobbing and Weaving to Claims
On this week's Episode, Meghan Henry and co-host Nicky Daly from the Chicago office, talk to Lenore Chouinard, the Director of Liability Claims at HSB - Hartford Steam Boiler. Hartford Steam Boiler is a leading engineering and technical risk insurer providing equipment breakdown and other specialty coverages, inspection services and engineering consulting. HSB provides clients with risk solutions tailored to their needs and strategies to optimize the reliability, lifespan and efficiency of their...
May 16, 2024•1 hr 4 min•Ep. 14
Hurricane Protection
On this week's show, host Meghan Henry talks to Ricardo Shelton, a Claims Manager at Security First Insurance. Security First Insurance Company has been recognized as the Top Choice for Hurricane Protection in Florida in 2022, 2023, and 2024.
May 09, 2024•47 min•Ep. 13
Managing Liability Lines
This week, host Meghan Henry and this week's co-host Scott Gurtman is joined by Carol Musumeci, the Claims & Risk Manager at Elecnor Hawkeye, who shares her experience in the real estate, construction, senior living, financial institutions, solar energy and public entity sectors. Carol handles Insurance program placement for property, casualty and management liability lines.
May 02, 2024•53 min•Ep. 12
Cyber Claims & Ransomware Realities
On this week's episode, Meghan and this week's co-host Henry Nick Daly chats with Claims Manager Milan Radosevic from Coalition Insurance, who have provided companies insights into their external risks through their risk platform, Coalition Control. Milan discusses risks everyone in the insurance industry is facing, and how to deal with those situations.
Apr 25, 2024•55 min•Ep. 11
Solo Struggles: Office Beginnings
On this episode, host Meghan Henry talks to Attorney Jeff Muszynski about starting a law from solo, and picking the best name for it. Lagom IS THE Swedish PRINCIPLE OF LIVING LIFE “In Balance”
Apr 18, 2024•51 min•Ep. 10
Cross-Border Claims Unraveled
On this week's episode, Jacob A. Moreno, Esq, VP of Claims at Qualitas Insurance Company joins host Meghan Henry to discuss management of commercial insurance litigation, coverage issues, and claims handling nation wide.
Apr 11, 2024•52 min•Ep. 9
Cranes & Classrooms: A Journey
This week, host and attorney Meghan Henry talks to Claims Manager Kevin Walker from NBIS, a DUAL company Experience, and they discuss construction accidents and catastrophic losses. There are a lot of players in these complex claims.
Apr 11, 2024•50 min•Ep. 8
Excess Dilemmas Unveiled
This week, host and attorney Meghan Henry talks to Timothy Donnelly, Vice President, Senior Claims Counsel - US Casualty Claims at Sompo Holdings. Tim discusses personal and first-party casualty claims, and what he likes to see in most claims reports.
Mar 28, 2024•50 min•Ep. 7
Dispatch to Claims: Evolving Paths
On this week's show, host Meghan Henry is joined by Tracee Allen of Namic Insurance, a Senior Litigation Examiner Professional Liability. Tracee has had an unusual journey into the world of claims.
Mar 21, 2024•52 min•Ep. 6
Excess Dilemmas Unveiled
This week, host Meghan Henry is joined by Tim Donnelly, a Vice President, Senior Claims Counsel - US Casualty Claims at Sompo International Holdings United States based in New York City, New York.
Mar 14, 2024•50 min•Ep. 5
Protecting High Wealth Assets
On this week's episode, Erica Hooven from JKJ talks about Protecting High Wealth Assets, how she transitioned into Claims, and shares stories and advice with Meghan Henry.
Mar 07, 2024•49 min•Ep. 4
Insurance Integration Insights
On this weeks episode, Meghan Henry talks to Louis Pippin from Venbrook. They discuss Louis's journey into claims, and he shares some good insight, talks about challenges he faced, and discusses best practices. Louis Pippin is the Chief Claims Officer, Venbrook Claims Services. Venbrook Claims Services offer clients a single supplier option for Third Party Administrator (TPA) and Independent Adjusting (IA) claims to mitigate and reduce risks and losses on a global basis.
Feb 29, 2024•53 min•Ep. 3
The Founding Disruptors
In the inaugural episode of Claims Never Sleep, Meghan sits down with Robb Cruser and Bill Mitchell – the founding partners of Cruser Mitchell. During this episode they share what they learned along the way – good and bad – when they started Cruser Mitchell over 25 years ago. They discuss the evolution from a small office to nine offices and over 100 attorneys nationwide and how the disruptive lawyer was born.
Feb 22, 2024•53 min•Ep. 2
Claims Never Sleep Trailer
Attorney and partner Meghan Henry, who also hosted a podcast, has joined Cruser Mitchell, and is launching a new podcast that delves into the world of Claims. With a wide range of guests from across the industry, the podcast learns about the claims process, through anecdotes from many perspectives of the insurance business.
Feb 13, 2024•36 sec•Ep. 1
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