Enshit*ification
Mar 11, 2026•1 hr 2 min•Ep. 465
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Episode description
Enshit*ification, also known as crapification and platform decay, is a process in which two-sided online products and services decline in quality over time. Initially, vendors create high-quality offerings to attract users, then they degrade those offerings to better serve business customers, and finally degrade their services to both users and business customers to maximize short-term profits for shareholders.
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