Customer Zero - Customer Experience and the Use of Data

This is part of an ongoing series entitled “Customer Zero” where we talk with the member of the VMware IT leadership team who are the first to use the products that our engineering teams produce. Through conversations with IT and engineering, we see how they are leveraging the technology to solve the same hard problems our customers are challenged with. From Multi-cloud complexity and app modernization to the needs of the new workforce, we hear how they are changing IT and the business. 

In this episode, we are joined by VMware’s VP IT Colleague Experience Pam Cocca and Head of Enterprise Data Office Travis Icard as they discuss user experience and how human connections, and the use of data, can influence personal and business goals. We explore how they are able to scale their efforts to provide teams with better collaboration tools and better digital experiences in order to improve things like productivity and security posture.