This Call May NOT be Recorded! Are You Breaking the Law?
Sep 05, 2007•12 min
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Episode description
Guest: Rick Daley, EVP Business Development, CallCopy, Inc.
CallCopy ( www.callcopy.com ) is one of the fastest growing companies in the call recording/quality monitoring industry.
Recently Rick Daley delivered a webcast titled, This Call May NOT be Recorded! Are You Breaking the Law?
In this podcast, I talk to Rick about a few of the regulations and call recording best practices he addressed in this recent presentation.
You can view the complete recorded webcast -- This Call May NOT be Recorded! Are You Breaking the Law? at:
www.crmxchange.com/webcast/callcopyaug07.asp
You can also download Rick’s latest whitepaper on this same subject at:
www.crmxchange.com/featured-offer/callcopysept07.asp
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