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Episode 13 - Sarah Weinstein

Feb 02, 20261 hr 10 minEp. 13
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Episode description

CINC Office Hours Episode 13 - Sarah Weinstein | January 14, 2026

Office Hours airs live on the second Wednesday of each month at 11am ET.
Register to watch live and ask your questions at cinccommunity.com/registerforwebinars.


Office Hours Ep. 13: Strategic Real Estate Follow Up with Sarah Weinstein

Sarah Weinstein is the manager of CINC's Training Team. In this episode of CINC Office Hours, Sarah breaks down the latest market trends, proven lead management strategies, and the mindset shifts agents need to thrive in 2026’s competitive landscape. Whether you’re a solo real estate agent, team leader, or brokerage owner, Sarah delivers actionable wisdom you can immediately apply to grow your business.

Listen now on Spotify, Apple Podcasts, or YouTube—and subscribe for monthly expert insights tailored to real estate professionals.

What You’ll Learn in This Episode:

  • Effective real estate lead conversion techniques that drive consistent closings
  • How top agents are adapting to shifting market conditions in 2026
  • Smart systems and workflows to boost agent accountability and performance
  • Strategies for building stronger client relationships and increasing referral business
  • Insider insights from CINC experts on maximizing the platform for growth
  • Real estate scripting that gets online leads to open up

Who This Episode Is For:

Real estate agents, team leaders, brokers, marketers, and industry professionals looking to stay ahead with the latest data‑driven strategies and real‑world coaching.

Resources & Links:

Transcript

Daniel Lott

Right.

James TerryJames Terry

That was just…

CINC Marketing

Hello, everybody! If anyone's listened to the first episode of Office Hours, that was an homage.

James TerryJames Terry

One year later.

CINC Marketing

Check it out on, syncpro.transistor.fm. Follow it. Wherever you get your podcasts, or your pods, As Dan says.

Daniel Lott

Spotify's on there, yeah.

CINC Marketing

But yeah, I would encourage you to start with the last week's episode, or last month's episode, I think it was good, but if you want to hear a, If you want to see how far we've come, listen to Episode 1.

James TerryJames Terry

Right.

CINC Marketing

Thanks everybody for joining. We got a good crowd here already, we'll get started in just a minute. I want to give everybody time to come in here. Appreciate, you know, big, sign up for today, lots of great questions that have been submitted. We've got a great guest who knows More than Dan, James, and I, about all your questions.

Sarah WeinsteinSarah Weinstein

Oh, no.

CINC Marketing

So…

Daniel Lott

We got a whole lot of questions. People want to talk to Sarah, so…

CINC Marketing

People do want to talk to Sarah, yeah. They do.

Sarah WeinsteinSarah Weinstein

Well, I wanna talk, so… They're in love.

CINC Marketing

Sarah wants people to listen to her, so it's a match made in heaven.

James TerryJames Terry

It just runs out of time.

CINC Marketing

I would be remiss if I didn't ask James' favorite question, I'm… wait. Let me give him time to type it in, but be sure to tell us where you're joining us from.

James TerryJames Terry

Nailed it.

CINC Marketing

Marietta, Georgia. There's no bonus points for being first, though James seems to think there are. So…

James TerryJames Terry

I just like to impress Dan.

CINC Marketing

Did you do it twice? There's two, there we go, thank you, it can't be only James.

James TerryJames Terry

Yeah?

CINC Marketing

It's his AI army. Alright One second. It is sick time here in Georgia, so let me clear my throat quickly.

James TerryJames Terry

Atlanta, Georgia?

CINC Marketing

Alright, so we'll go ahead and kick it off here. We're 2 minutes in. Thanks again, everybody, for joining. This is office hours number 13, the first episode of Year 2. Who'd have thought we'd make it? Not me.

Daniel Lott

Expert said it was not gonna happen. You can't do it.

CINC Marketing

sandwich.

Daniel Lott

I'm gonna pick that up.

CINC Marketing

That's idea.

Daniel Lott

They… that's what they said. That's what experts… like, podcast experts.

James TerryJames Terry

A miracle.

CINC Marketing

Yeah, yeah, so, here we are. Happy New Year! Hopefully you don't subscribe to Larry David's theory that I have 3 days to tell you that, and then it's bad, but… Happy New Year, it's the first chance I've had to tell you that. So office hours 13. I am joined, of course, by my esteemed colleagues. First, the Vice President of Client Marketing for Sync. And the most handsome man on the internet. Dan Lott, Dan, do you have anything That you wanna say, or…

Daniel Lott

Read my sentence, or…

James TerryJames Terry

Or what? Where are we going?

CINC Marketing

Thanks, Dan. Come on.

Daniel Lott

You're breaking the floor.

CINC Marketing

Just like as well.

Daniel Lott

Well, I just wanted to point out that sync… is the number one all-in-one real estate lead generation and conversion CRM platform for teams and top agents. And also, Experts, Google and Facebook lead generation, IDX websites, AI-based follow-up. Intelligent CRM, Lead Nurturing automations, and more. So… That's what Sync is all about.

I brought it up because I watched a couple of these videos before, and it's like, there's… there'd be no way you would know what we're doing or what we're talking about. We wouldn't even know, like, what sort of industry are they talking about? They're just blathering. So, now you know what we're blathering about.

CINC Marketing

Now we've set the, the expectation.

Daniel Lott

That's right. And I also want to wish you… wish you also a Happy New Year, also, and So, this is the first of the year. I think next… next month, we are gonna go into more… into… What 2026 is gonna be all about? have our own thoughts and stuff like that. We're not gonna explain our thoughts today, but look forward to them in a month about, you know, lead generation, leads, and such, client marketing, and how that will be For the year. And maybe have some more, stats and things like that.

I know, I am not… I know I'm not the only one who loves me reading off random stats. That can't possibly be the case, but what market generated the most leads in 2025? Maybe you'll find that out next month. We'll see.

CINC Marketing

He's available for birthday parties, everybody! Just send him a, dan.lot at singpro.com.

Daniel Lott

Yeah.

CINC Marketing

You can access his schedule there.

James TerryJames Terry

That's why we call him the animal.

CINC Marketing

That's me, yeah, Yeah, alright, so thanks, Dan, looking handsome as ever.

Daniel Lott

Thank you.

CINC Marketing

That is, great off-the-cuff sentence you just had there, so, Coachella was… Yeah, but anyway, the other, my other counterpart here, who is always on office hours with us, James Terry, he's the Senior Director of Paid Search. And the yin to my yang on the client marketing side. So, James, how's it going, man?

James TerryJames Terry

It's going good, man. Excited to be here. Off to a good start to the year and everything like that. One thing Harry did not say about Dan, and for those that have plugged in the last couple of weeks, we have a segment at the end of this called, Win Dan's Money. Dan continues to be undefeated in Win Dan's Money, and as I was thinking about it, I was like, it shouldn't even be…

It's not even fair. Shouldn't be allowed to be so good-looking and so intelligent, you know? Like, what's that all about? So…

Daniel Lott

Exactly.

CINC Marketing

Get in on this compliment train. There you go.

James TerryJames Terry

That's… Reviews, man, annual reviews are happening, you know, I gotta… It's like when you act really good right before…

Daniel Lott

I'm gonna lose. I'm never gonna lose this… this year. Next year, maybe, but this year, I won't lose.

James TerryJames Terry

But yeah, absolutely. And a little about our guests, I definitely want to get to, to Sarah. Again, we had a ton of really good questions. Most of them were… were for her, so I don't want to, To belabor it too much, but a little on Sarah's background. So, Sarah's actually been with Sync since 2022. She got her start on the onboarding and the MLS teams.

She has a background in special education teaching, and with that, Sarah actually excelled really quickly here at, in client communications, and was soon moved to the training team. For the last 2 years, she's been virtually training newly launched clients with an emphasis on topic retention and interactive understandings. She was recently promoted into a leadership position as the manager of the entire training team. She oversees virtual trainings as well as sync live events, and Sarah leads

she leads with compassion, she has a true learning mindset, and allows… which allows her to really dig deep into clients, to recognize where she can increase their CRM understanding and produce transaction outcomes. So… one of the reasons, like, all that is why we wanted her to be on here. There's gonna be a lot of value in her sharing. Glad everybody could jump in and have a chance to hear from her. Sarah, you want to say hello? Welcome out?

Sarah WeinsteinSarah Weinstein

Yes, thank you! That was quite the intro! I want that as my, My message on my alarm that wakes me up in the morning. Get started on a good note.

James TerryJames Terry

Yeah. I…

Sarah WeinsteinSarah Weinstein

I asked Chelsea for some blurbs and a little background and just some promotion stuff.

James TerryJames Terry

And I know she didn't mean it this way, but I just thought it was so funny how she talked about your background in education, and I was like, she didn't say that was a leg up, like, with training our clients, is, like, special education background, specifically. But the way that it was worded in her message, I was like, oh, I'm leaving that in.

Sarah WeinsteinSarah Weinstein

You know, it definitely helped me learn how to cater to different learning styles, and I think that's helpful no matter who you work with, so…

James TerryJames Terry

That's huge.

Sarah WeinsteinSarah Weinstein

Yeah, super excited to be here, and as the guy said, we had some really good questions that were submitted, so, excited to jump into those as well. I did have a couple things I wanted to cover as far as training opportunities that we've got coming up for this year, so…

We are really trying to give y'all a lot of different opportunities and offer just a variety of trainings all throughout the year. Some of these you may have seen before, others are going to be new, or with some refreshed content. So, the first thing I wanted to just kind of plug are our webinars.

In case you didn't know, all the webinars are free to y'all async agents. So, I tell the agents I work with all the time, let's take advantage of those. They're led by our conversion specialists. These are agents who've been doing this for forever, and they've had a lot of success. So, great, you know. perspective for you, to learn from there. In most of the webinars, they're going over some iteration of our scripting, conversion strategies.

mindset, things like that. So, the first one I wanted to talk about is Dialed In. We had our first one of the year this past Monday. I jumped on that. It was with Christine. It was fabulous, as always. The next one, I think, is on the 26th. It's every other Monday, 3 p.m. Eastern. The other webinar we have is the Online Conversion Day. The first one for this year is actually on the 22nd.

It's at 11.30 Eastern Time. It is going to be… it's a couple hours long, so it's a more in-depth version of that dialed-in session. And then we've got the Agent Blueprint series coming up. We did that last year. It was a 6-week webinar series led by John, who is… John and Christine are the conversion specialists, I don't think I mentioned that. Christine was on the last Episode of this, and she was phenomenal, so if you can listen to that.

James TerryJames Terry

We had with us last month.

Sarah WeinsteinSarah Weinstein

Yeah, yeah, she's great. So, Agent Blueprint series, we'll release some more details and dates for that soon, so keep an eye out for it. And then we have a new, kind of. webinar, if you will. I'm gonna tease it. We don't have all the details ironed out yet, but it's very different compared to our other webinars that we have. It's gonna be a lot more relaxed, informal. And it's really focused on making dials. So, we want to give a fun option, you know, in addition to all the other,

webinars that we have. So, also keep an eye out for that. We'll have more details on it soon. Highly, highly recommend everybody visits the Sync Community, Synccommunity.com, it's gonna be the Sync Community site. On there, you can keep up with all of these webinars, you can sign up for as many of those throughout the year as you would like to. I tell every agent I work with, I would bookmark that page so it's easy for y'all to find.

Last thing I wanted to plug is SyncU, which you can also learn about on the Sync Community page. This is not a webinar, it is our 3-day in-person event, and I… Oh my gosh, sorry, I had a fuzz just fly up in my face. And it is our 3-day in-person event. It is… they go over anything and everything you can think of when it comes to your sync system. We have a lot more dates scheduled for this year than we did for our past years.

The first one is February, I think, 10th through the 12th. It's going to be in Atlanta. I am biased to the Atlanta dates, because Sync is in Atlanta. And we host it at the office space next door, to our office, so you can actually meet your team when you come to that. We, it's gonna be the same effective training that we know gets lots of results, However, we've refreshed the content. We've got some new presentation styles, so,

really, really excited about that as well. When it comes to SyncU, again, you can look at that Sync Community page and learn more information about it there. You can also ask your implementation manager. or your account manager about getting registered, too. So… Those are my plugs for what we have coming up this year. I'm excited.

Daniel Lott

There's a lot of opportunities for training.

CINC Marketing

Yeah. Office Hours exclusive. You heard about the new webinars here first.

Sarah WeinsteinSarah Weinstein

Mute.

CINC Marketing

Whoa. Whoa, guys. Whoa.

Sarah WeinsteinSarah Weinstein

Off the press.

CINC Marketing

Got off the press, that's right. Well, yeah, Yeah, be sure you guys take advantage of that. I really think the training here… Is a thing that sets us apart from competition, and… The system is robust, and they do a great job of Showing you how to use it, you know? Yeah.

James TerryJames Terry

Christine last month was, was really excited about the dialed-in Training as well, and that, that whole…

Sarah WeinsteinSarah Weinstein

Yeah. As she should be. Like I said, I was on the first session on Monday, and she did such a great job.

James TerryJames Terry

Yeah. She had been… she was preparing for it, for sure, so I'm glad it's off to a good start, that's awesome.

CINC Marketing

What can now… It's time for a little segment we like to call… Audio shared by CINC Marketing: Meal time? Mail time! Your submitted questions, thank you so much, for submitting questions at signup, we really appreciate that. We did see one question, that just came in from Stephanie that I can just answer quickly. I believe those are gonna be partial seller leads that are coming in with the 555s.

So when someone lands on the seller page, they enter their home address, and then we ask for their contact information. If they balk at that, then we still collect their address, but we need a phone number to create a lead in the system, and so it's assigned that 555 number. I believe that's what that is.

Sarah WeinsteinSarah Weinstein

I will say…

CINC Marketing

What's up.

Sarah WeinsteinSarah Weinstein

Sorry, I will say, just to add a little bit of extra detail to that, if they're… if they have a new site, they could potentially have 10 leads in there that are test leads that we put on the sites for y'all, so you've got some leads to kind of play with until you start getting leads. So if they have names like Robin Banks, or if their, their email says, like, sample lead, and then it'll probably have the name of your site.

It potentially could be one of those test leads, but if your site's been around for a while, then It's probably…

CINC Marketing

Yeah, Stephanie's… yeah.

Sarah WeinsteinSarah Weinstein

Okay.

CINC Marketing

Barbara? Barbara, we're gonna go till noon. If you have to leave, I suppose that's okay. But thank you for apologizing.

Sarah WeinsteinSarah Weinstein

on Spotify, Barbara.

CINC Marketing

That's right, yeah, yeah, yeah. Alright, so a lot of really great questions. The perennial question of, will this be recorded? Yes, it is. It is recorded, it's on YouTube, it's on Facebook, it's on Spotify, it's on Apple Podcasts. It's not a thing… that's called, like, Drifter or something, that I don't even know what it is, but it's on there. So, yeah.

James TerryJames Terry

If everybody here wants to watch it on all of those sources, and like and subscribe, all that stuff.

CINC Marketing

Yes.

James TerryJames Terry

Big stuff.

CINC Marketing

We're trying to get raises here, people. Eddie asks, why does the marketing team and Sarah look so fabulous all the time? I don't know. How do we do it? Now for some real questions. But thank you, Eddie. We got a lot of questions around… just dealing with objections and, you know, like, those… that first kind of… of… well, they're really kind of in two buckets, right? So the first call to new leads, and then, you know, also, like, subsequently.

how do you follow up with someone that you've gotten in contact with? What should you do for someone who's just not, you know, picking up? We got a lot of questions around that. I know that's kind of a big bucket there, Sarah, but I guess, you know, like, how do you… Train people in… You know, when they're calling, what they should say that first time, and then… you know, like, what are some common objections, and how should people overcome those? You know, what do you train for that?

Sarah WeinsteinSarah Weinstein

Yes, so I'd say definitely talking to leads, scripting, calling, those are always huge conversations that we have in training, and agents typically have a lot of questions about it. The first thing I usually, you know. Kind of briefly talk about is just…

CINC Marketing

In general, when we're calling leads, I really encourage agents to keep in mind.

Sarah WeinsteinSarah Weinstein

Real estate is such a relationship business. So when you are talking to these leads, let's be intentional. It's all about making connections. Yes, we're going to give you the script, but I also want, you know, you putting your personality in that, and letting that shine through as well. Coming from a, as Christine says, a service mindset as opposed to a sales mindset. Purchasing a house is one of the biggest things people will ever do.

James TerryJames Terry

one of the biggest purchases they'll ever make. They want to work with somebody they feel like they can connect with and they can trust.

Sarah WeinsteinSarah Weinstein

So let's keep that kind of in the back of our minds when we are talking to leads. You know, remember the person on the other end of the line, they are a person. How would you want someone talking to your grandma, or your mom, or your spouse, right? I also like phone conversation because it shows them you are a real person as the agent. In this day and age, we have so many spam calls, or robocallers, or what have you. We wanna… we want you to set yourself, of course, apart from that.

So, when it comes to scripting, we give you the scripts, because, I mean, we know they work, and then it takes the question out of it, like. oh, shoot, if this person answers, what am I supposed to say? Right? So, think of the script. I usually compare it to, like, a blank coloring page, and maybe this is my teacher history coming in. A blank coloring page. We are giving you the outline of that. We know it's gonna create a pretty picture if you follow it.

But we, again, we want you to add your color to it. When I say color, I mean personality. So, with scripts, y'all practice it. The more you say it, the better. When I first started doing this, I would picture it, I was, like, talking to my friends when I would go over scripting, because if I sounded, like.

I was using a script, they would be like, why are you talking like that? You know, why do you sound like that? So, you know, don't be afraid. Picture your friends or, you know, your family. So, one of the biggest pieces of scripting, it's gonna be the opening line. This is the first thing you say to leads after they pick up, they say hello. Our goal with it is just to get the conversation started. We want it to be friendly, we want it to be brief. But also pretty direct, so…

I'll do the opening line as if I am, an agent here in Atlanta, since that's where we're based. So, phone rings to the lead, they pick up, they say hello. I, as the agent, would then say. Hey, this is Sarah with the home search site. I just noticed you were looking at some homes in Atlanta, and I was curious. You looking to move in the next couple months, or were you just on my site browsing?

Okay, so, again, I've said it, I don't even know how many times at this point, so I feel like it sounds more natural, but y'all, when I first started saying it, it did not. And if it's your first time saying it, it's probably not going to sound natural either, so y'all just practice, practice, practice. Again, we're different people, we all talk differently, play with where you're pausing, or, you know, changing little words out here or there. Now, after that opening line.

We hope people open up, and that they just start talking to you, and they give you their whole life story. But likely, they're not going to, because they don't know you yet. And again, they've got their guard up, they don't trust you. So, it's likely they'll give you an objection. Now, we have a document, which I meant to actually mention earlier, and I forgot. It is, what we call our Sync Daily Money Plays.

This is, guys, an 8-page cheat sheet of giving you exactly what you should do in the system every day to be successful. Part of that is the scripting. I think it's the last 3 or 4 pages are scripting. On one of those, it goes over the most common objections you'll receive in our scripts of, you know, things you can say back to keep those conversations going. Again, they've got their guard up, we just want to keep them talking.

Something else I really want y'all to try to do is, when they give you objections and you are chatting with them, let's listen to understand, not to respond. Don't be constantly thinking, like, what am I supposed to say next? Oh no, after they stop talking, what do I say next, right? We have the scripts there to kind of guide you through that.

But y'all are successful agents, because you know how to talk to people. So, also, have, you know, confidence in that. So, definitely the most popular objection, I'm just browsing or looking. Hands down, and it is just like if any of us go into a store, and somebody comes up to us, we're like, oh, no, no, no, I'm just looking, thank you, right? These leads could potentially do the same thing. In… with objections, always acknowledge what they're saying first.

You know, so if they say they're browsing or looking, I would typically say, oh, you're just looking? That's great. That's what I've got the site for. But again, we want to keep them talking, so follow it up with an open-ended question. Tell me, when you were looking, were we thinking 3 bedrooms or 4? What were you leaning towards? Okay, you can also ask them to tell… tell you more about their current situation.

Another question I love… is what brought you to the site today? What's prompting you to browse? Because something brought them there in the first place, and not only did it bring them there, they signed up. So, we want them to let that guard down so we can keep them talking and start building that connection and that relationship with them. Now, I'd say the other, if I had to pick another objection that's really popular, especially now, is I already have a realtor.

or I have an agent, I'm already working with somebody, something along those lines. Again, acknowledge that. Great, I totally get it. The scripts we have… actually, don't say this one as often, so I'm gonna read it. This one says, if I were to find a home that checked all the boxes, but it wasn't on the market yet, would you want me to send it to you? Now, who wouldn't want you to send something that's not on the market yet? So they're probably gonna say yes. So then follow that up with,

Awesome. So, I'm not sending you a bunch of useless emails with properties you're not interested in. What are those boxes? Again, what are you looking for? Okay?

Something else I tell agents, if they talk to somebody and the lead says they're already working with someone, there's nothing wrong with asking questions. Oh, that's great, who are you working with? How'd y'all get connected? Maybe you can learn something from that, you know, how they got connected with each other. Have you gone to see any properties yet? That way, we can kind of figure out, okay, are they actually working with somebody?

And if so, how clo… you know, how closely are they working? If they truly are, we don't want to overstep, but there's… there's nothing wrong with asking questions, so… that's kind of an intro to that scripting. Y'all practice it. And again, it looks like they sent in the chat that… that daily money plays. If you have a printer, print this out, especially for scripting.

When you're calling someone, you don't want to be scrolling through your phone trying to find the scripts, or clicking on your computer to different windows to find it. have it in your hands, so you can look at it and kind of, you know, flip through it that way. So…

Daniel Lott

So, when you say, like, scripts, it's… you start off with the, the first one is, are you, are you looking to buy a house, or are you just browsing? And then… it's, like, it's a list of objections, right? It's a list of, like, if they say this, it's, like, kind of like, if they say this, then you say this. It's not… Like, is that what the script is, or…

Sarah WeinsteinSarah Weinstein

It's warm so… again, we don't want it to sound so scripted, and you know, I trust agents that they're good at talking to people, so it's more kind of tips or a guideline.

Daniel Lott

Okay.

Sarah WeinsteinSarah Weinstein

If they do, here's your opening line. Again, hopefully y'all chit-chat and go back and forth, and you have a great conversation, and you start working with them. But we know they may give you an objection, so if so. here's the response to that. But typically, for each objection, it just has, like, one response to it. Does that make more sense?

CINC Marketing

Yeah.

Daniel Lott

Yeah. Yeah. And also, somebody asked, alright, so is there… what about texting, and is there a… A text script, or how does that…

Sarah WeinsteinSarah Weinstein

I'd use the same thing. I'd use the same thing. And if you have AI on your site, guys, you will see AI also is going to mirror that scripting as well. And again, this is all because we know it works.

CINC Marketing

That's the first thing I thought of when I saw Scott's message about a text message script. Is AI, because AI is based on the scripting, and I mean, one of the benefits of using something like AI is we're using it You know, across large groups of people. And we're able to see what messages work and which ones don't. I remember there was, like, an infinite, infamous,

like, ghost emoji one a while ago, which I believe has been removed, based on the fact that it didn't work as well in client feedback, you know? So… the AI… Be quiet, James. AI!

Sarah WeinsteinSarah Weinstein

The AI is a really big focus for us, and there's a lot of really, really cool stuff.

CINC Marketing

That we're working on, kind of behind the scenes related to that, that I can't… I can't let you know about here. But it is in the works. So, I think the AI is really good, and it's, you know, based on sync-specific scripting and sync-specific inputs now, which is great. Alright, sorry, James.

James TerryJames Terry

No, sir, I just wanted to say, like, to Scott, who put that question in, and Caleb, I see you responded, just wanted to encourage that. Like, this… this entire, livecast, this entire conversation, we want it to be as conversational as possible. So, we have the list of questions that were sent in. Like we said, there's a lot of questions that came in.

At registration and everything, but if… if while Sarah's sharing, if a question comes up, anything comes to mind, put it in the chat. Like, we definitely want to address questions as they are, coming to your mind at the same time.

And there's, what, over 60 people, you know, on here right now. We've got other people from the service team that are on our… that are, in the chat in the… as well. So, any questions in there, like, people will respond in the chat. We'll jump on them here if we can get to them, if they're going… But definitely want this to be as conversational as possible. So, just wanted to encourage, you know, Scott, Caleb, appreciate you guys, putting that stuff in there.

Sarah WeinsteinSarah Weinstein

I didn't have the chat open, I opened it now, so I can see if someone has sent something.

CINC Marketing

Well, and also the, the Sync Owners Facebook groups, the Facebook groups are great for, you know, sharing that kind of stuff and masterminding, so… you know, take advantage of the resources of Sync, and one of the biggest resources is that you know, the people that are using Sync are some of the best agents and teams in the country, and are doing…

you know, and are willing to mastermind with others. I mean, I look in the group all the time and see, you know, Greg Langham alfering to call people, and…

James TerryJames Terry

You know, all kind of stuff, so we really appreciate that.

CINC Marketing

in the group, and, I mean, definitely use that. And to James' point. There's a couple of interesting follow-up questions in the chat to what Sarah was saying, so… Nina said. Don't leave voicemails. What do you think about that? What say you?

Sarah WeinsteinSarah Weinstein

Yes, yes. And Nina, I think it snows, that that is right, we do not want you leaving voicemails. And I mean, if it's okay, we have questions about dialing best practices, so is it okay if I kind of get into those along with answering her question?

CINC Marketing

Yeah, absolutely.

Sarah WeinsteinSarah Weinstein

Yeah, okay.

CINC Marketing

Wait, one second, Chastity Sync does have a Facebook group for owners and agents. I will look up that link while Sarah's dropping knowledge. Everybody put your hard hats on.

Sarah WeinsteinSarah Weinstein

No.

CINC Marketing

Oh, it's about to fall from the sky.

Sarah WeinsteinSarah Weinstein

So, when it comes to calling, we do have, again, a standard kind of set of best practices we recommend, because we know they work. One of those points, like Nina brought up, is not leaving voicemails. We don't recommend y'all are leaving voicemails because… for a couple reasons. One being, a lot of people aren't even checking their voicemails anymore. If we do… or, I'm sorry, if they do check their voicemail, we see they're not calling y'all back.

Or it's decreasing the chances that that person picks up in the future. Okay, so skip the voicemails. we do not see that it helps you, and if you're leaving a voicemail for everybody, that's going to take up more of your time when you're, you know, trying to get your dials in. So… Skip the voicemails. Now, we are in an interesting time, because a lot of different… I don't… I…

this is outside of my realm. I don't know if it's the phone companies that are enabling the phone screenings, or if it's the phones themselves, like the phone systems, I'm not sure. But we are in an interesting place with phone screenings, you know, or call screenings, maybe is a better way to say it. If you call somebody and, you know, a message pops up, and it's like, what's your name and your reason for calling?

We don't have official recommendations on that, because it is something that's so new. We do have agents, you know, that are kind of testing out different responses. I, again, guys, would lean on that scripting. You know, say your… say your name, which is part of the script, you know, so, hey, this is Sarah from the home search site. And you could just leave it at… Saw you were looking at some homes in Atlanta. I was reaching out about those.

Okay, I've also had some agents say they only say their name, and they've seen success with that. So, of course, as soon as we have, you know, kind of more data and more, information on that, we will absolutely be sharing it out. But, as far as your…

Daniel Lott

I want to, point out, the, I believe Christine last month said, like, this isn't… I think it was last… Christine? Somebody said it, it's not necessarily a bad thing, like, the screening that is being done, because you are… you're not a debt collector, or you're not… you're not a scammer, you're a real person who's talking, and so… Right. people are gonna… you might get better results now than you would have before, because by default, whenever I see a phone number I don't know, I just…

I don't answer it. So, this would make it more inclined to pick up, because I know it's a real person who's answering questions, you know?

Sarah WeinsteinSarah Weinstein

I agree, and kind of to go off of that, Dan. I've had some iPhone users say that they've been prompted to share their contact with someone that has, like, their name and their photo.

Again, I mean, we don't have any official recommendations on it, but I say try it. It proves you're a person, you know, you're not just a robocaller, or you're not spam. So… As far as our kind of standard best practices that we have for calling, these are things that y'all can do to increase the chances you're getting leads on the phone. The first one, I'd say the most important one, is y'all try to call the leads as quickly as you can from when they register, preferably in the first 5 minutes.

Okay, I think it's, like, the likelihood of them picking up drops 10 times after that first 5 minutes? Something else to think about is if they're looking on your site, they're probably looking on a couple sites. So they're gonna have other agents calling them.

CINC Marketing

Well, I always… I always… sorry, I always tell people, too, with the 5-minute stuff, I mean, they're probably holding that phone, the number that they put in. At least for social, you know, over 70% of the leads that get generated across Sync are mobile. And so they're probably literally holding that phone Right then, that further note, if they gave you the correct number.

Sarah WeinsteinSarah Weinstein

hopefully still on your website, too. Right.

CINC Marketing

You can.

Sarah WeinsteinSarah Weinstein

even better. So try to call as quickly as you can, and just keep in mind, if other agents are reaching out, it's like 86% of agents work with that first, or leads work with that first agent they speak to.

So, speed to lead is absolutely key. Reach out as soon as you can. The exception, of course, is going to be people registering in the middle of the night, which it looks like Nina just said, my lead's coming overnight. That's fine. We do not expect you to get up out of bed at midnight and call somebody, and I'm sure they wouldn't expect that either. So in that case, call them, like, first thing, you know, the next morning. Harry, did you have something you wanted to add?

CINC Marketing

How does… yeah, sorry. My intrusive thoughts won. How… how does AI… So, like, when you talk about leads coming in overnight, if you have AI on, do they have, like… does AI have quiet hours, or will they follow up with a lead? Whenever. I'm not sure.

Sarah WeinsteinSarah Weinstein

It kind of depends. I believe the regulations are different state to state, but yes, some states do require, quiet hours, and so in that case, AI wouldn't be texting them either. We're gonna, of course, abide by that, so…

CINC Marketing

Okay, yeah, yeah, yeah. Sorry.

Sarah WeinsteinSarah Weinstein

Now, if we are not able to call, you know, in the first 5 minutes, or just in general, what are the other times throughout the day where it's best times for you to call? The afternoon is the number one best time to call. It's from, like, 4 to 5. That's the best hour of the entire day, guys, okay? In the aft… or in the mornings, that's the second best time to call, and it's between 8 and 9.

I always tell agents, I would put a block on your calendar. So, like, when I pulled up my calendar this morning, I had a block on it that said admin time. Y'all do that, so that when you check your calendar, you're more likely to hold yourself to actually making those calls, because you see that block. Even though 4 to 5 has proven to be the best hour of the day, if you are somebody that you know, as the day goes on, you get busier and busier, you're gonna push it off, push off calling.

Don't put your call block between 4 and 5, okay? Put it in the morning, between 8 and 9, so you get it done, you knock it out. We definitely want to be consistent in calling, and persistent as well. Again, like I said earlier, most people probably aren't going to answer the first time you call. We hope that they will if you call in that first 5 minutes, but a lot of people won't, because they don't know you. I think it was Dan said, he doesn't answer numbers, he doesn't know. Most people don't.

So, you're probably gonna have to call a couple times. The more you're calling, the more your info's showing up on their caller ID. So, it just becomes more familiar, they're more likely to answer it. Try double dialing, guys. If you call somebody, they don't answer, call them right back. During the first 2 weeks that they are in the site, I usually call that your golden hour. During your golden hour, try to call at least 6 to 10 times.

Some people, it will not take that many times to get them on the phone. Some people, it's gonna take more. But let's at least shoot for that, that range between, 6 to 10. And also, I think it's important, be realistic, like, some… with, you know, how many people are going to answer. Some days you will call.

Tons and tons of leads. People were saying this, actually, on the dialed-in session on Monday. One agent said she doesn't even know how many she called over, like, a 3-day period, and not a single person answered. The fourth day, almost everybody answered. Okay, so some days, you're not gonna get anybody on the phone. Some days. You're gonna get so… you're gonna spend a bunch of time on the phone, because you'll be talking to leads. So…

And just kind of, you know, be realistic about that, too. And then the last piece… What? Go ahead.

CINC Marketing

What would you… so, let's say over the first 2 weeks, I do call 6 to 10 times. Is there kind of a benchmark of… you know, would you expect, like, I get in touch with a third of my leads, I get in touch with a half of… like, half of them? Does it fluctuate a lot, like you were just saying? Like, do you… do you have a bin… just a thought on that?

Sarah WeinsteinSarah Weinstein

I think, if I remember the stat correctly, it's either 80% or 90% should pick up. By the 6th or 7th call.

CINC Marketing

Okay. Well, and that's one of the more common things I see when I… Yeah, yeah, well, when I go into CRMs to look at, you know, lead… Like, address lead quality issues and that kind of stuff. A lot of people aren't making that many calls, I feel like. on what I look at. And the ones that are, are getting in contact with a much higher percentage of the leads, so…

James TerryJames Terry

And… Darlene has a… Okay, sorry, guys. Wait, can y'all hear me? It says my internet's unstable, sorry.

CINC Marketing

No, I can hear you.

Sarah WeinsteinSarah Weinstein

Okay, okay, go ahead.

James TerryJames Terry

Darlene has a good question in here that she just put, that a lot of our clients who have been around a while, or they have leads in their dashboard that are more than a year old, what would that conversation look like

to start, how would you open that conversation with a lead that's been in your dashboard? Because personally, that's some of my favorite stories at Sync. They come up on those Facebook pages a lot, where it's like, this lead was in my dashboard for 1,100 days and just closed, you know, a buyer and seller. That kind of thing, like those success stories of the nurturing work, right? And when they were ready to buy, I was the person that they spoke to

And that kind of thing. So, how do we get from, this is a lead that's been there for a while, to we're having a conversation?

Sarah WeinsteinSarah Weinstein

Yeah, that's a great question, and I think it kind of depends on the… the lead. So, our workflow… that we teach during training, and that y'all will see in that Daily Money Plays. Our goal with that was to try to help y'all prioritize these leads. We want you reaching out To your best leads every day when you get in the site to call.

And I bring that up because one part of that, it's called your P or your prospecting filters. One of those P filters that'll pull leads into it, it's going to be people who are older. been 14 days, so that 2-week time frame I just mentioned. They're older than 14 days, they have been active in the last month.

So if you see somebody showing up in there, and you know, they're a year old, but they're active on the site again, I would call them, and how would that conversation begin? I'd use your scripting. Because essentially, you were prospecting them, so you never made contact with them before. So we're gonna treat them like they're a newbie Now, if it's somebody that you have, and again, my connection broke up, so I'm sorry, James, if you…

had specified the type of lead and what you were saying. But if it's somebody that you worked with previously. I'd probably approach it as, you know, you're calling to check in on them. You know, or tell him you were thinking about them. If you were thinking about them, you wanted to give a call, and… see how they were doing. And that daily money place, too, guys, it's got open-ended questions, like a list of those. Throughout your conversations.

with leads, try to get as many of the five W's as you can, like the who, what, when, where, especially the why. The Y is a really good one. And we have open-ended questions. That you can reference to… to get that information from leads, too.

CINC Marketing

Oops, sorry, I did just post, I did just post, we'll play WinDen's Money here in a little bit, so if anybody's feeling trivia-y. And wants to come and take on the undefeated Dan Lott? And when Dan's money.

Daniel Lott

You get if you win.

CINC Marketing

You get a $200 ad credit to individual listing ads or team listing ads.

Sarah WeinsteinSarah Weinstein

Wow!

Daniel Lott

$200? Wow.

CINC Marketing

Man!

James TerryJames Terry

It's some fun trips.

CINC Marketing

God.

James TerryJames Terry

And it'll work. And there's 200 bucks.

CINC Marketing

Jody did ask… Are you at… can we… can you double tap? I grew up playing Halo, so that's such a weird word, but I get what it means. Can you double-tap a lead? With the auto-dialer? Like, can I…

Sarah WeinsteinSarah Weinstein

No, not technically. Like, you cannot set it up so that as it's calling through the list, it's double dialing each person, but what y'all can do, you can, redial. or restart campaigns, basically. So when you're using your dialer, which I love, if you have a dialer, guys, use it. It's going to save you so much time. When you're on your Leads Dashboard, at the very top, where it says Leads Dashboard, you click on that, and it'll give you a drop-down menu.

One of the options, I think, is dialer summary, something along the lines of that. It says dialer something on it. Click on that, and it's gonna show you all your campaigns. that you've done before, and you can select one of those campaigns, and it'll give you the list of leads that you called, and then there's a redial button, I think, at the top. You'll see it, it's pretty clear, but yeah, you can redial leads that way.

CINC Marketing

We did get an interesting question that I do want to make sure I get to. Before we play Wind Dan's Money here, It was a question around, should I delete all inactive, so unsubscribed, and one-time login?

Sarah WeinsteinSarah Weinstein

Hmm…

CINC Marketing

Leads. To clean my database.

Sarah WeinsteinSarah Weinstein

Good question, and I saw that one earlier, too. I'm glad you brought that up again. I, guys, would never delete leads. Because, whoever just brought it up, you could go with… you could have never gotten in touch with somebody, and I have seen this happen more times than I can count. you could have never gotten in touch with somebody, and a year later, they start logging back into your site. If you've trashed them. You're not gonna see that.

Because they'll be in your trash. So, I typically tell agents I work with, I would not trash them. Now… say you get somebody on the phone, and they're real nasty, they're real ugly to you, and you're like, I do not want to work with that person under any circumstances. That, I can kind of understand. If, for whatever reason, you decide. Under no circumstances want to work with someone.

Again, when you're on the Leads dashboard in your site, which you get to by clicking on that Leads tab on the navigation bar on the left-hand side. There's a bunch of columns in the pipeline column. There's a button that says Quick Actions. Click on that, and it gives you a menu. One of those options is to trash leads. When you do that, it removes the lead from your dashboard, and you will not see them. But…

just to be clear, I typically do not recommend y'all ever trash leads. You never know. You never know.

James TerryJames Terry

And, Sarah, you said something, how often it is that somebody who hasn't been engaged with the site for a long time, like, logs back in. When I'm looking at a client site, and I'm looking at their leads, one of the first things that I do to go… now.

If you've been around for 3 weeks, or even, like, 6 months, this might not apply, but for any client who's been with us for a while, who has a lot of leads in that, in that dashboard, I like to go to… The login count, and sort highest to lowest to see how many times somebody has logged in.

And then I can, filter and look at when they first registered, and when did they most recently log in. Because if they're logging in somewhat consistently… now, there's gonna be some that maybe they logged in 10,000 times or something. I scroll down. bots are on the internet, what do you do? But I go down below that, and I look at people who have logged in maybe a dozen times, a couple dozen times. I'm like, this person registered on the site.

300 days ago, but most recently they were here… 4 hours ago, you know, and if you, sort by… how often or how recent did they look? You can scroll through and be like, really need to talk to that person, really need to talk to that person. Because maybe 12 months ago, they registered and they said, I'll be ready to buy in 6 to 12 months. And now they're back on your site 12 months later. It's like, now's the time.

Sarah WeinsteinSarah Weinstein

Yeah, and James, I'm glad you brought that up. That's exactly why I love that P3 filter I mentioned earlier, because it's going to catch those leads for you. So when the agents are on their agent launch pad and they're going through that workflow, they'll see those leads show up.

And… Usually in training, when I get to explaining the P3, I've already explained the other… the other prospecting filters, so I feel like people aren't as excited about it, especially because it's typically newer sites, so there's not a lot of leads in there. But let me tell y'all, the P3 is a honey hole, okay? Do not ignore your P3. And something the guys at SyncU talk about is… Most of the people in their system that they have closed deals with, that personally logged in one time.

So… I mean, take that for what it's worth, they've closed a lot of deals, so don't be discouraged if somebody's only logged in once.

Daniel Lott

That's surprising.

CINC Marketing

I think that…

Daniel Lott

I wouldn't have thought that'd be.

James TerryJames Terry

I didn't realize that, that is interesting.

Sarah WeinsteinSarah Weinstein

Yeah.

CINC Marketing

Let's see… couple more questions that I want to get to before we play Wind Dan's Money.

James TerryJames Terry

Real quick, Harry, do we have any hand raisers? Any volunteers?

CINC Marketing

I haven't asked yet. I haven't asked yet.

James TerryJames Terry

Or perhaps no.

CINC Marketing

No, not yet. Well, there's a couple follow-ups here on what you were just talking about, Sarah.

James TerryJames Terry

Yeah.

CINC Marketing

So, do you call back if they hang up in the middle of the conversation, and would you recommend focusing on that P3 tab? Maybe, it sounds like maybe it depends on how long you've been around.

Sarah WeinsteinSarah Weinstein

I… so, if they hang up in the middle of… the conversation. I mean, yeah, I'd call them back, I would see. You never know, y'all could have gotten disconnected. And my internet just went out a second ago, so you, you literally, you never know, never make assumptions about the people you're talking to. So yeah, I'd call them back. If they…

are short with you, or, you know, feel… they sound frustrated, just say, hey, I'm, you know, so sorry if I caught you at a bad time. I reach out quickly to everybody who registers on the site, because, you know, I don't… I don't want anyone missing out on any opportunities. The market's hot. Is there a better time I can call?

And then, for the question of, do you recommend focusing on the P3? I recommend focusing on your agent launch pad and those tabs that are at the top, which again, this is in your… in that daily money place they sent earlier. One of those tabs says prospecting. I recommend, of course, focusing on that, your contact requested, and in prospecting is where you'll see the P3.

So, yes and no. focus on P3, but in addition to all the other… the other filters that are there as well, because they all catch really good, solid leads for y'all.

CINC Marketing

Very cool, and we did get a question around that I just wanted to talk about briefly, about Is it possible to customize the AI? You know, I would just steer away from stuff… everything that we're doing is based on… massive amounts of data, you know? So, I mean, we get requests, like, in the ad department. Can you do this custom type of ad? Like, yes, we can, but… you know. You're taking yourself out of… you know, like, using the best test results by doing that. Right.

So, now, I know they definitely love feedback, they love all that kind of stuff. There is, like I said, there's a lot of stuff being worked on with AI, we think that's a really big opportunity. For us, to help you find opportunities, which is our opportunity. We're in the business of giving you business, and business is good. So, that's from Aqua Teen Hunger Force, if anybody… Niwad. My name is Jake Zulo, the mic ruler, the old schooler. You want a trick? I'll give it to ya.

Speaking of tricks, if you would like to play Win Dan's Money. Now is the time, so go ahead and raise your hand if we have any brave souls that would like to take on Dan. What Win Dan's Money is, is a 60-second trivia quiz, 7 questions. You'll have 2 topics to choose from. The topics today are Sarah's and Dan's. So you'll choose one of those two topics, questions related either to famous Sarah's or Famous Dan's. We'll send Dan out of the room.

If you are able to… Outpoint Dan by getting more questions right in the minute. than Dan does? Then you'll win that $200 ad comp. But we don't have any brave souls right now.

Daniel Lott

Well, I could see why nobody would think they could… could beat me.

CINC Marketing

Oh my goodness!

Daniel Lott

as well.

CINC Marketing

That was me. I was trying to see the list. They're not multiple choice, but they're, they're common… Common knowledge, trivia.

James TerryJames Terry

Yeah. That'll be fun.

CINC Marketing

Wow.

Daniel Lott

And you could win.

CINC Marketing

We may have to enact…

Daniel Lott

Oh, no.

CINC Marketing

Alright, so we're not gonna get any takers today, man. That makes me feel…

James TerryJames Terry

It kind of feels like Anne volunteered with the, Are They Multiple Choice?

Daniel Lott

Well, alright.

CINC Marketing

We're gonna have to enact… We're gonna have to enact the emergency procedure.

Daniel Lott

Ugh.

CINC Marketing

Which I did not tell Sarah about.

James TerryJames Terry

This is why we don't give Sarah the questions. It's alright, though.

CINC Marketing

So, Sarah, you're gonna go against, you're gonna go against Dave.

Daniel Lott

Oh, oh.

CINC Marketing

And… And if you win… We're gonna give an ad comp to Ann. Cause she's the only one that talked to us.

Sarah WeinsteinSarah Weinstein

No pressure, Anne?

Daniel Lott

It's… it's sort of like the, Pat McAfee with the kicking. So, like, you can deputize somebody to do your kick for you.

CINC Marketing

Yeah. Alright, well, there's…

Daniel Lott

Stop it around the office, I know.

CINC Marketing

Dan, this may be the death of Win Dan's money. I'm very sad that we didn't have anyone that wanted to play.

Daniel Lott

Well, you know…

James TerryJames Terry

And I…

CINC Marketing

It's alright, though.

James TerryJames Terry

I do want to say, because last week we ran into this, as we're going through the questions, anybody who's listening, please refrain from putting the answer into the chat, if you know it, because Dan came in and crushed it last week, he did really well, and he was… people accuse

our… our poor… our innocent Dan of seeing the answers in the thing. Now, it's 60 seconds, he's not going back. I know that that didn't happen, but please don't put the answers in the chat immediately. You can do it when Dan's up there, I guess, that's up to you.

CINC Marketing

But.

James TerryJames Terry

Don't put it in there at the first round, because we're going to run through the questions twice, right?

CINC Marketing

So here we go, Dan. Before I kick you out, I wanna get you in, the right headspace. Audio shared by CINC Marketing: Money! So again, a 60-second time trivia quiz, 7 questions. Audio shared by CINC Marketing: Question. topic. And, yeah, so James will deliver the questions to Sarah to begin with, we'll kick Dan out, then we'll bring Dan back. And we'll see who is the winner. And if Sarah wins… So does Anne. There's an Ann and an Annette in the chat right now, and they're kind of blowing my mind.

James TerryJames Terry

Little, little bit.

CINC Marketing

Alright, Dan.

Daniel Lott

Alright, it's been fun. I'll see you later.

CINC Marketing

No way.

James TerryJames Terry

See you soon. Okay.

Sarah WeinsteinSarah Weinstein

Poodle stand!

Daniel Lott

Good luck!

James TerryJames Terry

Alright.

CINC Marketing

Wait, I don't know if remove… wait, what do I do? I can never remember. Put on hold, there it is.

James TerryJames Terry

Not sure.

CINC Marketing

The move would have been bad.

James TerryJames Terry

Don't let him back. So, Sarah, the two categories, we have Sarah's, and we have Dan's. Which category do you like?

Sarah WeinsteinSarah Weinstein

Oh my gosh. I guess Dan's. I feel like I don't know a lot of Sarah's.

CINC Marketing

Oh! Wow.

James TerryJames Terry

What a curveball. A loop, yeah.

Sarah WeinsteinSarah Weinstein

I mean, I know a lot of… I know a lot of Sarah's that are just regular people, but…

CINC Marketing

Yeah.

Sarah WeinsteinSarah Weinstein

I would assume you'd be asking me questions about them.

CINC Marketing

None of the questions were about you, or any of your friends named Sarah, that's for sure.

Sarah WeinsteinSarah Weinstein

Yes, okay.

James TerryJames Terry

If you don't know the answer to a question, you can say pass. Again, we've only got 60 seconds, so absolutely, don't be afraid to pass. I try and give some, a little coaching here. Dan knows what he's up to, what's going on. But don't spend, you know, 5-10 seconds on a… on a question. If you don't know it, lightning doesn't strike very often. It's probably not gonna hit you out of nowhere. So, pass, we'll move on. If we have time, we'll come back, but I promise you, 60 seconds moves quick.

Harry, am I missing anything?

CINC Marketing

I will start the time. After you ask the first question. The first four questions are related to Dan's. The last three are general knowledge. And, yeah. If you and Dan tie, there's a tie break. This is very exciting.

James TerryJames Terry

Yeah, there's some… there's some tension here.

Sarah WeinsteinSarah Weinstein

Woo!

CINC Marketing

I should probably tell the guests about this from now on, but now they'll know.

Sarah WeinsteinSarah Weinstein

Yeah.

James TerryJames Terry

Alright, Sarah, are you ready?

Sarah WeinsteinSarah Weinstein

Sure.

James TerryJames Terry

Harry will… will give us, I think a 30 second, and then when there's 15 seconds left, and he'll give us some, some notifications in the background, he'll be yelling at us. He'll start the timer when I finish the first question.

CINC Marketing

Sound good?

Sarah WeinsteinSarah Weinstein

Sounds good. Alright.

James TerryJames Terry

Let's do it. Question number one. Not actually from Philadelphia, this 147cm tall Danny has appeared alongside Arnold Schwarzenegger in three movies, and has a day devoted to him by the city of Asbury Park.

Sarah WeinsteinSarah Weinstein

Pass.

James TerryJames Terry

This spicy rock band released the song Danny California in 2006, but has been performing for over 40 years.

Sarah WeinsteinSarah Weinstein

Red Hot Chili Peppers.

James TerryJames Terry

This famous Daniel fought Dementors, Voldemort, and puberty in the Harry Potter movies.

Sarah WeinsteinSarah Weinstein

Oh. Dino Radcliffe?

James TerryJames Terry

This Miami Dan played himself in the 1994 comedy Ace Ventura Pet Detective, and he was a in his one Super Bowl appearance.

Sarah WeinsteinSarah Weinstein

Pass.

CINC Marketing

30 seconds.

James TerryJames Terry

A flamboyance is a group of this animal.

Sarah WeinsteinSarah Weinstein

The flamingo?

James TerryJames Terry

According to the Guinness World Records, this brick toy company is the world's largest tire maker by volume.

Sarah WeinsteinSarah Weinstein

Legos?

James TerryJames Terry

This winner of the 2002 Nobel Peace Prize lived to be 100 years old, is the only U.S. president from the state of Georgia, and was the first to be sworn in by his nickname.

Sarah WeinsteinSarah Weinstein

Jimmy Carter?

CINC Marketing

It's time. That was strong.

James TerryJames Terry

That was a good… Well done.

Sarah WeinsteinSarah Weinstein

Me and my husband watch Jeopardy every night.

CINC Marketing

Oh my gosh! Sarah, you're an onion.

Sarah WeinsteinSarah Weinstein

I don't know.

James TerryJames Terry

DeVito, by the way, is.

Sarah WeinsteinSarah Weinstein

You need to be, though, man.

James TerryJames Terry

and stands 147 today.

CINC Marketing

Right, wait, quiet.

Sarah WeinsteinSarah Weinstein

My dad's coming back.

CINC Marketing

Dan's coming back.

James TerryJames Terry

Well done, Sarah.

Sarah WeinsteinSarah Weinstein

Thank you.

CINC Marketing

Man! Damn. Alright. Dan, you're muted.

Daniel Lott

Okay.

James TerryJames Terry

switch documents, I got the easy questions for the contestant. Okay, here's the hard questions that I pulled out for Dan.

Daniel Lott

Is it…

CINC Marketing

Alright.

Daniel Lott

For Sarah, what is the.

CINC Marketing

Dan, Dan, you're the contestant. I will tell you.

Daniel Lott

That the topic is dance. Oh, alright.

CINC Marketing

Right, I was surprised, too.

Daniel Lott

Yeah, I would have thought she would have picked, Sarah.

CINC Marketing

Alright, do you have any questions? Do you remember how this works?

Daniel Lott

I do, yes. No, I don't have any questions. You have questions?

CINC Marketing

So you remember how it works.

Daniel Lott

I do remember how it works.

CINC Marketing

Okay, remember to listen to all the questions. Let's not have a repeat of, of December.

Daniel Lott

accountable.

James TerryJames Terry

Dan, are you ready? Harry will start the 60-second timer as soon as I finish the first question.

CINC Marketing

Alright, let's do the Dan thing!

Daniel Lott

Okay.

James TerryJames Terry

Category is Dan's. Not actually from Philadelphia, this 147cm tall Danny has appeared alongside Arnold Schwarzenegger in three movies, and has a day devoted.

Daniel Lott

DeVito.

James TerryJames Terry

This spicy rock band released the song Danny California in 2006, but has been performing for.

Daniel Lott

Red Hot Chili Peppers.

James TerryJames Terry

This famous Daniel fought Dementors, Voldemort, and puberty in the Harry Potter movies.

Daniel Lott

Radcliffe.

James TerryJames Terry

This Miami Dan played himself in the 1994 comedy Ace Ventura Pet Detective. He was a…

Daniel Lott

Reno.

James TerryJames Terry

A flamboyance is a group of this animal.

Daniel Lott

Oh, pass.

CINC Marketing

30 seconds.

James TerryJames Terry

to the Guinness World Records, this brick toy company is the world's.

Daniel Lott

Where'd like.

James TerryJames Terry

This winner of the 2002 Nobel Peace Prize lived to be 100 years old, is the only U.S. president from the state of Georgia, and was the first to be sworn in to his…

Daniel Lott

The pad.

CINC Marketing

Last one.

James TerryJames Terry

Oh, the pass!

CINC Marketing

10 seconds.

James TerryJames Terry

this one…

CINC Marketing

Boyance.

James TerryJames Terry

Flamboyance is a group of this animal.

Daniel Lott

Raccoons.

CINC Marketing

That would have been a great answer, I should have made that the question.

James TerryJames Terry

I should have thought about that with Dan's background.

CINC Marketing

That was the closest one that we've ever had. Well, other than the one that went into overtime, but both you guys only got 3, and that wasn't very impressive. But… Dan? Dan, you got 6. Sarah got… Slightly less than 6. She got 5, but she.

Daniel Lott

He was rocking it. Okay.

CINC Marketing

Alright! So, unfortunately…

James TerryJames Terry

What two days?

CINC Marketing

Dan keeps his stupid money.

James TerryJames Terry

Harry, I thought Sarah got 6.

CINC Marketing

Sarah, what say you? I think you got 5.

Sarah WeinsteinSarah Weinstein

Help me out, Red Hot… she got red hot chili peppers.

CINC Marketing

Passed. Pass number 1 and pass number 4.

James TerryJames Terry

Dan Marino. No, that's right.

Sarah WeinsteinSarah Weinstein

Dan Marino, I didn't get Dan Marino. Or… DaVita.

CINC Marketing

So, with.

Sarah WeinsteinSarah Weinstein

I did get flamingos, though.

James TerryJames Terry

She never flamingos. Audio shared by CINC Marketing: Women! Terr!

CINC Marketing

And wins. Audio shared by CINC Marketing: Stupid money again. He's undefeated.

Daniel Lott

Well, yeah.

James TerryJames Terry

That's it for us.

CINC Marketing

Everybody takes up.

James TerryJames Terry

I thought Sarah had it tied up. Audio shared by CINC Marketing: Sharon, thank you.

CINC Marketing

Sarah, you were awesome at trivia and at answering questions.

Sarah WeinsteinSarah Weinstein

Thanks. Thanks.

CINC Marketing

We appreciate you so, so much.

Sarah WeinsteinSarah Weinstein

Yeah, this was so fun!

Daniel Lott

What I like is that, even though we had some… Someone from the same team last month, I learned a whole bunch of new stuff. So…

Sarah WeinsteinSarah Weinstein

Good!

Daniel Lott

It's great about being…

Sarah WeinsteinSarah Weinstein

Okay, good.

Daniel Lott

these shows.

CINC Marketing

Yeah, yeah.

Daniel Lott

Casts that we have.

CINC Marketing

Yeah, you did a great job, thank you so much. Thanks for staying around, everybody.

Sarah WeinsteinSarah Weinstein

Yes.

CINC Marketing

Till the end. And be sure to sign up next month. We don't know who the guest is yet. We'd like to keep you on your toes. But, yeah, we'll be emailing it out. And, yeah, download, follow, subscribe. Do… smash any buttons you would like. For us, we would appreciate that. And yeah, if you love the show, be sure to tell your friends, and if not. You know? Just don't say anything.

James TerryJames Terry

We love ya!

CINC Marketing

Have a great January!

James TerryJames Terry

Thanks for hanging out, everybody!

Sarah WeinsteinSarah Weinstein

Hi, everybody.

James TerryJames Terry

Yeah, next month.

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