EP15 | April Dunford - How to develop a retention building product positioning
Jun 26, 2019•47 min•Ep. 15
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Episode description
Today on CHURN.FM we have April Dunford, a product positioning consultant and author of Obviously Awesome. April helps startups position their products so that their customers get it, buy it, and love it.
We chatted about the definition of positioning and what it is and isn’t.
We also discussed how positioning impacts customer churn and the common mistakes startups make when positioning their products.
April also shared the 3 styles of positioning your product in a market, how positioning feeds your messaging, and how you can tell when you have a positioning problem.
I really enjoyed this conversation and I hope you do too!
Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
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