After looking at the darker side of technology addiction and human weakness in episode 20, we focus this month on a more positive view of technology in the emerging world of work. We're joined by former McKinsey partner and co-founder of AI start-up enaible to talk about how Artificial Intelligence may help create a more thriving workplace. Don't forget to check out the accompanying 1000 word article and 1 minute video on The European Business Review at: https://www.europeanbusinessreview.com/ca...
Oct 29, 2019•41 min
On our return from the summer break we talk to Dr. Nuria Oliver of the Vodafone Institute. Honoured as Data Scientist of the Year by the BDVA earlier in September to go with a long list of accolades we discuss how Big Tech needs to be more on our side, rather than exploiting our weaknesses. With a particular interest in empowering young people, Nuria will soon establish a foundation for more human technology, and we discuss some of the factors in that space to help improve mental resilience that...
Sep 25, 2019•35 min
As we come to the end of our summer break, yet still keen to broadcast an August episode, we make available Chapter 13 from the SEP audiobook. This also marks the imminent release of the new paperback version, substantially re-worked from the 2014 Financial Times Press hardback and available on Amazon from mid-September. The global food system is in even greater need of overhaul today in 2019, than when first published in 2014 - and is the chapter with the least amount of edits in the new paperb...
Aug 29, 2019•25 min
This month we talk to Fernando Lallana, Head of Workspace Services at Heineken Spain. Discussing different wellbeing related initiatives at the company we consider the importance of having a strategy and vision which connects everything to the Employee Value Proposition. Have a look at: https://www.europeanbusinessreview.com/category/blog/macgregor-cwo/ to read the accompanying 1000 word article and watch the 1 minute summary video.
Jul 21, 2019•36 min
Here we talk with Santander's Global Head of Strategy and Culture, Dan Strode about The Santander Way; eight behaviours, three values and four leadership commitments that help the company's 202,000 employees in 32 different countries be the best version of themselves and drive the company forward. Have a look at: https://www.europeanbusinessreview.com/category/blog/macgregor-cwo/ to read the accompanying 1000 word article and watch the 1 minute summary video.
Jun 12, 2019•33 min
In part 2 of the SAP case recorded 6 months on from episode 15 we discuss the changes in the Happiness at Work initiative and focus on how experience journey mapping was used to calculate the financial return on different wellbeing interventions. Look out for the accompanying 1000 word article and 1 minute video on The European Business Review here: https://www.europeanbusinessreview.com/calculating-the-financial-return-on-wellbeing/
May 23, 2019•38 min
Kicking off the re-booted podcast Steven talks to Toby Haug as he launches SAPs new Happiness at Work initiative. In this first of a two-part look at SAP and happiness, we discuss Toby's long leadership experience in design thinking, the background to this board supported pilot for commercial sales in Barcelona, Dublin and Cairo, and several other points around expectations and initial actions. Look out for the accompanying 1000 word article and 1 minute video clip, published on The European Bus...
Apr 14, 2019•32 min
Chapter 3 from the new Sustaining Executive Performance audiobook which looks at the foundations of design thinking and how it may be taught within the business school world. Find the book on Audible or Amazon. Go to: www.thelabcn.com/sep#audiobook1 for links.
Mar 14, 2019•31 min
To mark the release of Chief Wellbeing Officer as an Audiobook we make available Chapter 6: Leading Through Physical Intelligence. The Audiobook can be purchased on Amazon, Audible and iTunes, and is available free when signing up to a trial subscription. Go to: www.thelabcn.com/cwo#audiobook
Jan 16, 2019•37 min
As we approach the 1st year anniversary of the podcast we reflect on the 11 episodes to date before talking to Paul Hughes of the Center for Creative Leadership. With a background in Law, MBA and PhD Paul discusses how a deeper view of leadership is required today for effective leadership development, to reflect the changes that are happening in organisations worldwide.
Nov 14, 2018•38 min
We return after a longer than anticipated summer break with Jenny Campbell, founder and CEO of the Resilience Engine. We talk of a new, more positive understanding of resilience and some of the research that Jenny and her team are undertaking in Edinburgh. Hero leadership, resilience 'assets', and the role of learning in being more resilient are all covered.
Oct 29, 2018•33 min
Here Steven talks to Kenneth Mikkelsen, author of The Neo-Generalist with Richard Martin, a 2016 book that challenges head-on society's fascination with hyper-specialism and labelling. Neo-Generalists, according to Kenneth "live in more than one world" with the conversation covering mental agility, life-wide learning, the education system, the discomfort of being a Neo-Generalist, and how they may play an ever more important role in the future of work.
Jul 20, 2018•39 min
In episode 9 we talk to Neil McIntosh, a pioneering journalist and the managing editor of BBC online. Responsible for the BBC homepage which has 8 million visitors per week and 1 billion clicks per year we talk to Neil about news and journalism today including the dangers of fake news, our online habits, and where health and wellbeing fits in a 24-hour a day industry.
Jun 11, 2018•20 min
Episode 8 of the Chief Wellbeing Officer podcast is the Executive Education special. In the introduction Rory and Steven reflect on how IESE Business School got to number 1 in the world, according to the Financial Times rankings. Rory helped set up the international executive education division 20 years ago as its first director and Steven has taught on 106 executive education programs since 2009. We then talk to Nathalie Labourdette and Frederic Frantz of the Eurovision Broadcasting Union (EBU)...
Jun 01, 2018•21 min
Reflecting on the pilot of a new Agile Ways of Working program for Telefónica we speak to Jeff Gothelf, a global expert in the areas of lean and agile, about why agile is so important for the world of work today, covering benefits for health and wellbeing as well as his own de-risking strategy in moving his family from New Jersey to Barcelona. Produced by Alejandro Yllarramendy.
Apr 24, 2018•27 min
We catch up with John McCusker at the 6th annual HR Core LAB in Barcelona and talk of his personal journey, cultural agility, finding purpose, and developing talent in one of the world's most emblematic family-owned businesses. And yes, this interview between two Scotsmen did take place in a bar.. Produced by Alejandro Yllarramendy.
Mar 22, 2018•24 min
Recorded after the first week of the Glasgow School of Art's annual Winter School in their Forres campus in the North of Scotland Episode 5 looks at what is special about the Scottish Highlands. In the introduction Rory and Steven talk of being there together at the end of January to celebrate Rory's 50th birthday before we talk to three leading design professors and members of the Winter School faculty. Dr. Gordon Hush is the Director of the Innovation School at the Glasgow School of Art which ...
Feb 13, 2018•33 min
From a Grey Friday in Amsterdam to a Blue Monday in London, episode 4 looks at the story of giffgaff, the UK telco, with a focus on how they are building a culture of positivity and emotional engagement from the bottom up. Steven talks to Kim Faura, Chief Commercial Officer and Alastair Gill, People Partner, about ministries, passports and of course that New Order song. Pair with the article of the same name on The European Business Review (europeanbusinessreview.com) Produced by DJ Yllarramendy...
Jan 25, 2018•27 min
Recorded in July 2017 and just before writing Chief Wellbeing Officer in August and September, Steven and Rory discuss their inspiration the past several years and what they hope to achieve in the book. They discuss Universitas Telefónica, business today and how to create a more human-centric future of work.
Jan 09, 2018•27 min
In episode 2 we discuss some of the best bits of Toni Nadal's recent visit to Universitas and his interview with Program Director Carole Wettman. Rory and Steven talk with Carole about Toni's dual role as Uncle and coach, the approach taken to make Rafa a legend of the sport, the importance of humility, and how Rafa came back to be the best in the world during 2017. As always we try and view some of the main points in the context of business and the future of work, in this case including coachin...
Dec 19, 2017•23 min
In our opening episode we talk to Ann Pickering, Director of Human Resources at O2, about high performing cultures, learning and development, women in leadership, mental health, and of course football. Produced by Alejandro Yllarramendy.
Nov 23, 2017•31 min