E26. Build Back Better

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with James Hague, general manager of Baker Creek Mountain Resort in Banff National Park, and a member of the Charming Inns & Hotels of Alberta collective, about how the past 19 months have impacted his resort and what he and his team are doing to build back better as we move into recovery mode.