Total Transformation: Creating the right blueprint for team success

This week we are joined by Simon Drake , the general manager of The Store, in Oxford. We discussed the process of turning the historic Oxford department store Boswell’s into a 101 room luxury hotel, the unique opportunities afforded by being an opening general manager including using psychometric tests to help curate his ideal management team and his advice for being an effective leader. This episode is sponsored by Hop Software: https://www.hopsoftware.com/