Charity Questions Podcast - 2x09

In this episode, George talks with AI expert Helen Olszowska and dives deep into the impact of AI on the charity sector. Here's a glimpse of what we learn: A Gap Between Sectors: While the commercial sector embraces AI, charities lag behind due to concerns about data privacy, transparency, and limited resources. Unlocking Potential: AI offers incredible opportunities for charities. Imagine using AI to analyze data for better fundraising strategies or automating tasks to free up staff time for impactful work! The Power of Chatbots: One exciting example is the use of chatbots to answer donor questions and provide basic support, saving charities money and enhancing donor experience. AI is a powerful tool with the potential to revolutionize charitable giving. But charities must approach it strategically, considering both risks and benefits.