Phil is joined by communication expert and leadership coach John Millen to discuss how to present at a leadership review. Leaders can make or break the success of a big change initiative. They influence the level of engagement of their teams, make the highest-impact decisions, control the allocation of resources and the ability to overcome barriers. Agenda, presentation style, data, insights, recommendations, and engagement level all play roles in a successful leadership review presentation. So,...
May 31, 2021•33 min
Phil is joined by change strategy and leadership expert Yvonne Ruke Akpoveta to discuss the importance of trust and how to earn it during change. Trust is the glue of relationships and the foundation of collaboration. Without it, people spend their energy protecting themselves from harm. When meeting someone new or learning about a change, people’s “fight, flight or freeze” response is often triggered, causing them to either defend their territory or hide. Both mindsets add risk to the initiativ...
May 17, 2021•30 min
Phil is joined by strategic effectiveness experts John Bradley and Carrie Bradley to discuss how to convey insights through data. Shared understanding is essential during change. People must align on the why, what, when, where, and how of the initiative. Everything must make sense, or doubt, resistance, and risk seep in. Data is the foundation of knowledge. It is the raw materials of pattern recognition, insights and fact-based decision making. A challenge is that most people struggle to make se...
May 03, 2021•31 min
Phil is joined by change and transformation expert Barbara Trautlein to discuss how to engage those who are changing. Ultimately, the people impacted by a change decide its level of success. Their mindsets, actions and behaviours either support or reject the new ways of working required to unlock its benefits. Either they advocate for and take pride in the change, or don't take ownership of it and block adoption. So, how do you engage people to enable the changes impacting them so they become co...
Apr 19, 2021•29 min
Phil is joined by change and coaching expert Cindy Smith to discuss the best ways to effectively assess risks in change. All plans include risks because transition roadmaps are based on assumptions about the future. Knowing what could go wrong removes the surprise factor and potential knee-jerk reactions when things don’t go as planned. The proactive assessment of risks also demonstrates that you’ve thought through your plan and identified potential blind spots that could jeopardize your success...
Apr 05, 2021•29 min
Phil is joined by communications, change management and strategy execution expert Greg Voeller to discuss how to build momentum during change. Change initiatives often are exhausting for project teams and people taking on new ways of working. Managing tight timelines, increased workloads, and navigating through challenges can drain team members and sap energy. Momentum is a way for an initiative to stay relevant and supported by igniting leaders’ and employees’ commitment, focus and effort. So, ...
Mar 22, 2021•27 min
Phil is joined by organization development, change and HR leader Sandeep Aujla to discuss the best ways to make change stick in an organization. It doesn’t take long for people to revert to pre-change ways of working once the excitement of go-live fades and the project team disbands if they aren’t supported through their transition to new ways of working. The familiarity and comfort of past routines and behaviours is a greater motivator than the benefits gained from change. So, how do you ensure...
Mar 15, 2021•29 min
Phil is joined by change and project management leader Mary Jacobs to discuss the importance of and steps to documenting project lessons learned during change. Managing the closing of a change project is challenging because most leaders and project team members have mentally moved on to their next roles and challenges. Documenting lessons-learned at the end of a change project is essential for building change capability in your organization. It documents which activities worked and should be rep...
Mar 08, 2021•23 min
Phil is joined by commercial strategist Matt Ross to discuss the importance and steps of building cross-functional strategies for change. In our digital world, cross-functional alignment is essential during change projects because everything is connected. All big changes require every business area to support them through new ways of working. Most large changes have different benefits and drawbacks for each part of the organization. This means you must motivate groups with different perspectives...
Mar 01, 2021•33 min
Phil is joined by marketing and business transformation expert David Vivenes to discuss the best strategies to employ when developing a business case for change. A business case identifies the anticipated benefits of a change initiative and the investment required to implement it. Benefits include increased sales, profit or market share; decreased costs; greater customer service; and retention of talent. These gains need to be greater than the investment of resources required to secure them, mai...
Feb 22, 2021•29 min
Phil is joined by sales professional Sam Buckley to discuss the importance of confidence during change. Confidence is the most important trait leaders and managers can draw upon when navigating through the uncertainty that comes with large transformations. People perform at their best when they’re confident they’re doing the right thing given the circumstances they face when they know what to focus on and what to do next. Without confidence, their “fight, flight or freeze” response is triggered,...
Feb 15, 2021•28 min
Phil is joined by group and team coaching expert Glain Roberts-McCabe to discuss strategies for changing an organization's culture to enable change. All big changes require some form of culture change. This requires modifying how people think, interact and behave. The challenge in doing so is that these traits are deep-rooted, difficult to alter, and even more difficult to sustain. So, how do you change an organization’s culture so that it aligns with and enables a change initiative? Glain can b...
Feb 08, 2021•35 min
Phil is joined by change resiliency expert Jacqueline Kappers to discuss the best ways to address resistance to change. It’s natural for people to resist change. Their organization is asking them to exchange strongly held beliefs and routines for untested and uncomfortable ones. People resist new ways of working for many reasons, including fear of the unknown, loss of what they know and value, being overloaded, disagreement with what’s new, or the perceived lack of skills required to succeed in ...
Feb 01, 2021•30 min
Phil is joined by strategy expert and leader Alejandro Colindres to discuss the importance of asssessing your strengths as you begin a role in a change initiative. Knowing and using your strengths is an antidote to fear and an amplifier of abilities. So, how do you identify the strengths that you can leverage during a change initiative to enable your and the project’s success? Alejandro can be reached at: Website: roadtochampagne.com
Jan 18, 2021•32 min
Phil is joined by change expert Rich Batchelor to discuss the best ways to define how people must change to adopt a large-scale change. People need to operate differently for positive change to happen. Organizationally, this could include new reporting relationships, skills, processes, co-workers, locations and culture. Preparation and readiness for these adjustments require people to adopt new mindsets, actions and behaviours. So, how do define how people must change to prepare them for taking ...
Jan 04, 2021•36 min
Phil is joined by speaker, podcast host, and Master Certified Coach Melanie Parish to discuss the best ways to reset team behaviours during a change initiative. Team ways of working can morph as a change project progresses. Agreements made at a team kick-off meeting can be forgotten or ignored, and new ones emerge. Although some new behaviours can enhance productivity, most have the opposite effect. It’s important to reset how people work together when bad behaviours occur because they quickly b...
Dec 21, 2020•29 min
Phil is joined by mindful business coach, entrepreneur and speaker, Jen James, to discuss how to create a vision for a change that enables strategic alignment and implementation excellence. A change vision is a compelling picture of a better future, a future that aligns with the leadership question: “What does the company aspire to become?” Once set, it acts as a North Star for leaders and employees to envision, plan, implement and sustain a change to achieve the desired future. So how do you cr...
Dec 07, 2020•29 min
Phil is joined by change and communications expert Rob Caldera to discuss strategies for building change champion networks. Change champions (or agents) are respected and trusted people whose views and actions influence their peers. A Change champion network organizes these highly regarded individuals into a team to support a change by sharing information, articulating benefits, role modelling new ways of thinking and behaving and providing feedback on how people are doing. They are essential to...
Nov 23, 2020•30 min
Phil is joined by change expert Jess Riley to discuss the best ways to build an effective change plan. Change projects are natural pressure cookers. Multiple teams, working on different activities with different timelines often conflict over the resources they need to deliver their responsibilities. Misunderstandings and frustrations are natural and to be expected. So, how do you create an effective change plan that will help people adopt new thinking, acting and behaving? Jess can be reached at...
Nov 11, 2020•32 min
Phil is joined by mindfulness expert and bestselling author Nina Purewal to discuss ways to stay calm during stressful change initiatives. Change projects are natural pressure cookers. Multiple teams working on different activities with different timelines often conflict over the resources they need to deliver their responsibilities. Misunderstandings and frustrations are natural and to be expected. So, how do you remain calm under pressure so you can be your best in stressful situations? Nina c...
Oct 27, 2020•32 min
Phil is joined by change leader Dr. BehNaz Gholami to discuss how empathizing with people going through change leads to optimal transitions. Change management often fails when there’s little understanding of, or empathy for, the people who are changing. Without deep knowledge of the environments in which they work, “ivory tower” assumptions guide change planning and lead to generic and ineffective support programs. So, how do you empathize with people who are changing so that you can provide the...
Oct 13, 2020•26 min
Change on the Run offers effective advice on common change challenges, from veteran leaders and experts in surviving and excelling during large workplace initiatives. Guests join Phil Buckley to discuss their experiences and share the one thing they would do to meet a challenge when they're pressed for time. From managing yourself, to managing the work, to managing others on your team, the Change on the Run podcast gives you the best results in the shortest amount of time....
Oct 05, 2020•50 sec
Phil is joined by change leader and international speaker Gregg Brown to discuss the best strategies for managing the unknown. People struggle with unknown situations because they can’t rely on their experience to guide their thoughts, actions or behaviors; they don’t know what to do. This can lead to fight, flight or freeze behaviour, where survival is the only goal. So how do you be your best when faced with situations that are completely new to you?
Sep 28, 2020•27 min
Phil is joined by change leader and communicator Linda Kennyhertz to discuss best practices for effective communication. Communication is the most important form of support people receive when going through a work transition. It’s also one of the biggest enablers of successful change because it aligns everyone on what is changing, why it’s necessary, how it will affect them, and what they must do to adopt it. When done well, the results are brilliant; when done poorly, it leads to unclear messag...
Sep 15, 2020•31 min
Phil is joined by branding consultant, motivational speaker and author Paul Marchildon to discuss strategies on how to avoid taking things personally. It’s easy to take things to heart when working on a change initiative. The environment makes it easy to do so: it’s fast-paced, deadline-driven, and moving forward often requires multiple approvals, not to mention that circumstances change constantly. But when you take things personally you are not at your best, and often at your worst. So, how do...
Sep 01, 2020•26 min
Phil is joined by change consultant Roberta Assaf to discuss constructive ways to respond to criticism. It makes sense that people have different views on what needs to be done and how to do it on major change initiatives. Project plans and responses to challenges are built on assumptions and incomplete knowledge. Different perspectives are natural and beneficial. Planning for criticism is the first step to addressing it. So, how do you respond to criticism in ways that support your positions an...
Aug 18, 2020•27 min
Phil is joined by author, podcast host and HR consultant Jamie Allison to discuss the best ways to set your own personal goals for a change initiative. A change project provides real opportunities for personal growth because the environment is dynamic, complex, and involves people at all levels and areas of an organization. Without personal goals, however, you are more likely to focus on completing tasks with little thought or time given to increasing your capabilities. So, how do you set change...
Aug 04, 2020•30 min
Phil is joined by change leader Bob Kaufman to discuss how to measure readiness for change. The biggest question to answer before people take on a change is, “Are they prepared to do so?” It is essential to confirm they have the required knowledge and skills for each phase of preparation because learning is cumulative: the preparation for one phase is a necessary foundation for the next. So, how do you know that people have the knowledge and skills required to take on the change?...
Jul 20, 2020•31 min
Phil is joined by business partners John Bradley and Carrie Bradley to discuss the best ways to influence decisions through change. The decisions that leaders make (in addition to their behaviour) often seal the fate of a change initiative. Influencing these decisions is perhaps the biggest impact you can have on a project’s success. So, how can you best influence leaders as they are making the big decisions?
Jun 26, 2020•36 min
Phil is joined by fellow change consultant Tim Morton to discuss the best ways to prepare leaders for change. Most surveys cite sponsor engagement as the number-one success factor of change. I think this is because people imitate their leaders. Everything a leader says and does is scrutinized by employees who watch for signs of commitment or resistance to change. So, how do you prepare leaders for their role so they fulfill they are aligned champions of a change?
Jun 21, 2020•28 min
