226. Shared Service Centres, Incremental Change, and Finance Transformation with Rob Jackson

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In this episode of CFO 4.0, host Hannah Munro is joined once again by Rob Jackson, now Senior Associate Consultant at Protiviti UK. Rob reflects on his journey from leading finance operations at Sage to spearheading transformation projects in private equity-backed businesses. Together, they unpack what it really takes to deliver finance change, lead shared services, and balance organisational complexity.

In this episode, we explore:

• Rob’s experience transitioning from Sage to working in a private equity environment 
• How to successfully drive incremental finance change 
• The importance of defining clear goals and resisting the temptation
• Building and managing an effective Shared Service Centre
• The critical role of stakeholder management
• Rob’s top advice for new shared services leaders

Links mentioned: 

• Rob's Linkedin
• Learn more about Protiviti

• Explore other CFO 4.0 Podcast episodes here.
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