01:44 – Michael introduces today’s guest, Susan Drumm who speaks to the origin story of her organization Meritage Leadership Development 09:20 – Michael and Susan reflect on the impact of the ongoing coronavirus pandemic 12:47 – Building resilience in the face of adversity, stress and anxiety 25:33 – The importance of effective delegation and the OURS system 29:30 – Susan speaks to the many assessment tools that she utilizes in her work with leaders 33:37 – Michael and Susan speak to their uniqu...
May 14, 2020•41 min
00:55 – Michael introduces today’s guest, Albert Erisman 03:23 – Al talks about why he started Ethix Magazine & The Theology of Work Project 06:25 – Why purpose, meaning and focus outweigh the importance of profits 09:21 – Al talks about his book, The ServiceMaster Story , and the Four Objectives 20:09 – The concept of ‘Shingles on the Roof’ 22:42 – The importance of leaders understanding the value of service workers 27:37 – Al explains that leaders aren’t perfect 29:11 – The importance of t...
Mar 02, 2020•42 min
01:01 – Michael introduces today’s guest, Jack Stack 04:21 – Jack’s origin story and the goal of The Great Game of Business 14:25 – The importance of forward-thinking forecasting 20:29 – The secret sauce of The Great Game of Business 27:50 – The importance of the critical number 34:14 – Jack speaks to a story in his latest book, Change The Game 38:03 – The importance of creating jobs 39:59 – Michael and Jack discuss the value of culture 45:13 – Jack provides some final observations and takeaways...
Jan 15, 2020•57 min
00:54 – Michael introduces today’s guest, Mark Green 03:55 –Coaching for Results vs. Coaching for Growth 07:04 – Michael promotes Mark’s book, Activators 10:29 – Mark speaks to hidden growth killers 17:56 – Universal quantifiers 20:35 – Mark talks about three different types of fear 26:08 – Mark lays out the five symptoms of fear 32:45 – Mark tells the story about his Grandpa Ben and the importance of changing your neighborhood 37:55 – The value Mark places on purposefulness and the link between...
Jan 06, 2020•55 min
00:58 – Michael introduces today’s guests, Rich Armstrong and Steve Baker 01:41 – Michael promotes Rich and Steve’s latest book, Get In The Game 03:41 – The origin story of The Great Game of Business 08:48 – How Jack Stack began the process of teaching the language of business to his team 12:08 – Steve addresses the concept of open-book management 15:31 – Jack’s philosophy of lifetime hiring 18:16 – Building a dominant workforce 20:49 – How to engage employees to become better business thinkers ...
Dec 09, 2019•55 min
01:01 – Michael introduces today’s guest, Paul Adams 02:17 – Paul talks about his upcoming book, Your Business Your Wealth 03:55 – Michael speaks to his experience working with CEOs who take a salary that is lower than the market rate 09:15 – Two common mistakes entrepreneurs make when it comes to valuing their business 11:49 – The danger of not thinking about an exit strategy 16:45 – Michael talks about the ever-expanding role of today’s CEO 18:27 – Paul speaks to interviews he’s done with vari...
Dec 03, 2019•42 min
00:58 – Michael introduces today’s topic, making purpose central to strategy 02:00 – Michael recalls working for an absent manager whose purpose and values were misaligned 04:07 – Why making money should not be the sole purpose of an organization 05:46 – How the CEO of Michelin incorporated purpose into strategy 07:40 – The rise of entrepreneurship 10:03 – The pursuit of purpose crisis that our society is facing today 11:14 – Risks we face when we do not have a purpose 11:45 – Identifying your q...
Nov 11, 2019•23 min
00:53 – Michael introduces today’s guest, Daniel Marcos 02:47 – Why everything starts and ends with the CEO 05:10 – Daniel speaks to why the strength of the founder usually becomes the weakness of the company 07:12 – Level Five Leaders 09:39 – The Southwest Airlines example 10:56 – Daniel’s entrepreneurial journey 16:50 – The importance of coaching 20:45 – Daniel speaks to his fundraising prowess 25:39 – Keeping up with the speed of scaling as a CEO 30:01 – The decision to leave his company, tra...
Oct 21, 2019•1 hr 4 min
00:58 – Michael recaps the last few episodes of CEO Brain Food 01:29 – Introducing today’s topic: Three Execution Disciplines 03:25 – The strategy horizon 05:09 – Discipline One: Priorities 06:51 – Discipline Two: Data Metrics 10:25 – Creating a mini game to identify the critical number 11:19 – Key Performance Indicators (KPIs) 13:28 – Discipline Three: Communication Rhythms 15:59 – The value of operating as a team 16:54 – Line item ownership 18:32 – The weekly huddle 20:46 – Michael teases the ...
Oct 07, 2019•22 min
01:09 – Introducing today’s topic: Driving Growth with KPIs 01:33 – Reinforcing the importance of tracking your critical number 02:28 – Defining the critical number 07:12 – Michael invites listeners to take a moment to reflect on their critical number 07:44 – The factors that influence and drive positive action towards your critical number 11:24 – The importance of financial literacy 13:21 – The Weekly Huddle 15:18 – Sharing the profits 17:54 – The importance of execution 20:13 – Developing KPIs...
Sep 30, 2019•34 min
01:02 – Introducing today’s topic: Do You Know Your Critical Number? 02:17 – Michael speaks to his own experience working with his CFO on his critical number 03:48 – The Mariano Rivera example 05:30 – The value of historical data 07:30 – Identifying the critical number 10:02 – Engaging your team to achieve your critical number 11:17 – The Great Game of Business 13:05 – Other strategies for engaging your people 14:00 – The importance of educating your people on the business 17:50 – Michael leaves...
Sep 23, 2019•21 min
01:56 – Introducing today’s topic: Creating a Living Culture with Authentic Leadership 02:10 – Defining what we mean by ‘culture’ 05:35 – The Theranos Example 07:12 – Culture as a differentiator 08:12 – Understanding your core values 10:19 – The Zappos Example 12:22 – Why leadership is key to culture 14:19 – Authentic leadership defined 16:17 – The importance of building trust 18:08 – The Operations vs. Sales Example 19:24 – Taking a financial hit in order to retain the integrity of core values ...
Sep 17, 2019•29 min
01:10 – Welcoming back today’s guest, Blaine Millet 04:08 – Blaine poses an intriguing question about customers 05:24 – Results companies can expect by adopting a strategy of customer obsession 06:36 – Building long tail differentiation 08:02 – The Disneyland example 09:52 – The Ace Hardware example 11:05 – Michael dives deeper into the Disneyland example 11:53 – How a company can start the journey to customer obsession 13:30 – The ‘REMARK’able Triangle explained 16:22 – Component One: Trust 19:...
Sep 09, 2019•41 min
01:02 – Introducing today’s guest, Blaine Millet 02:45 – Focusing on customers 06:42 – The importance of differentiation 11:18 – The Holy Grail of customer obsession 14:29 – Why Blaine advocates for organizations to stop marketing 17:45 – Strategies to get customers to talk about your organization with others 19:48 – How customer obsession ties into the culture of a company 21:19 – The Zappos example 25:23 – Blaine provides some advice on building the right culture 29:15 – The Florida Ritz-Carlt...
Sep 04, 2019•36 min
00:57 – Introducing today’s topic, building a culture of trust 04:36 – The importance of trust 05:28 – The three pillars of an organization 07:19 – The five key points of culture 07:32 – One: Find and Defend Your Cores 09:38 – Two: Build Authentic Relationships 13:27 – Three: Lead Transparently 16:14 – Four: Develop a System of Feedback 18:12 – The Rule of One Percent 19:37 – Five: Be Present 21:36 – Michael teases the topic of the next episode of CEO Brain Food TWEETABLE QUOTES “I like to think...
Aug 26, 2019•22 min
01:01 – Introducing today’s topic, Multiplier or Diminisher (Leadership Styles) 01:58 – Michael recalls his experiences working with both multiplier and diminisher kind of leaders 06:09 – A Diminisher Leader Mindset 07:09 – A Multiplier Leader Mindset 09:10 – Closing the gap between “where we are” and “where we want to go” 12:47 – Diminisher leaders create anxiety 15:01 – Multipliers are “debate makers” not “decision makers” 15:43 – Five distinguished characteristics of a Multiplier 16:05 – A Mu...
Aug 19, 2019•28 min
00:51 – Introducing today’s topic, “The 3HAG Way” planning system 01:13 – Background of Shannon Susko 03:01 – How 3HAG System bridges the gap between 1-year goal and BHAG (Big Hairy Audacious Goal) System 05:38 – An anecdote from General Dwight Eisenhower 08:18 – The significance of aligning your team to the core values of the organization to effectively build enterprise value 10:51 – Mapping out your internal and external environments 14:14 – How Market Attribution Framework is used to generate...
Aug 12, 2019•24 min
01:01 – Introducing today’s topic, coaching 01:41 – The preconceived notions about coaching 02:46 – The importance Michael places on reading 06:13 – Why everyone needs a coach 07:12 – Attributes of a great coach 09:15 – The golf example 09:51 – A compelling argument for having a coach 10:58 – How Michael views potential client needs 12:17 – Bill Campbell: The Trillion Dollar Coach 15:57 – The importance of having courage as a leader 18:47 – The communication rhythm within an organization 20:31 –...
Aug 05, 2019•27 min
01:12 – Introducing today’s topic, How Do You Scale Leadership 03:43 – Michael recalls a leader he met early in his career 08:18 – The value Michael places on humility 09:55 – Michael speaks to a recent article he read from Harvard Business Review 11:00 – The Simon Sinek Video 13:47 – Leadership is a choice 14:23 – What makes a great leader 15:04 – Defining leadership through alignment, execution, and renewal 15:55 – Leading through behaviors 18:42 – Michael provides steps for scaling leadership...
Jul 29, 2019•24 min
01:00 – Introducing today’s topic, Leading High Performance Cohesive Teams 03:50 – How the size of the team impacts its cohesive state 05:31 – Michael speaks to a leadership retreat he recently attended 06:26 – The importance of being present 09:40 – John Maxwell’s Five Levels of Leadership 10:46 – Hiring the right people 11:33 – Turning the hockey match into the ballet 13:42 – How a CEO can develop a highly functional and cohesive team 16:18 – Tools for developing emotional intelligence 18:05 –...
Jul 22, 2019•24 min
00:56 – Introducing today’s topic, Business Acceleration by Design 04:30 – Attribution Framework 05:35 – Acceleration and the Flywheel 07:04 – How Vanguard utilized the Flywheel 09:29 – Intel and Moore’s Law 11:47 – The medical device industry 13:09 – How cash is a vehicle for business growth 14:53 – Amazon’s cash conversion cycle 15:54 – The four components of the cash conversion cycle 19:35 – Exponential Organizations 21:16 – How thinking big can lead to creating a legacy 22:38 – Eleven attrib...
Jul 15, 2019•29 min
00:49 – Introducing today’s topic, Do You Have the Right Talent 01:26 – Why this is such an important topic in the early stages of a company’s growth 02:16 – The People Equation 02:55 – Developing the skillset necessary to identify the correct talent 04:39 – Growing and scaling a business 06:10 – Challenges growing companies face when looking to add talent 08:49 – Top Grading 09:56 – How Zappos’ culture became a magnet for new employees 10:47 – Why some companies fall asleep at the wheel when it...
Jul 08, 2019•31 min
01:06 – Introducing today’s topic, Authentic Leadership 02:29 – The need to reinforce the value of leadership 05:04 – The role trust plays in effective leadership 06:08 – How leadership can be taught 07:46 – Michael defines Authentic Leadership 08:31 – Modern examples of authentic leaders 10:20 – Michael identifies Bill George as a model of authentic leadership 11:54 – Understanding your core values 13:39 – Tony Hsieh and Zappos 14:33 – Additional resources for leaders looking to improve their s...
Jul 02, 2019•28 min
01:05 – Introducing today’s topic, Competitive Advantage 04:09 – How to differentiate from competitors 06:03 – Identifying your core customer 08:43 – The Southwest Airlines example 11:06 – Attribution Framework Analysis 14:59 – Why companies struggle to implement this framework 17:39 – A common mistake many mid-market companies make 18:20 – The importance of the emotional experience 21:00 – Questions companies can consider as they begin the process of identifying their core competency 22:28 – Mi...
Jun 24, 2019•24 min
00:51 – Introducing the host of CEO Brain Food, Michael Langhout 01:18 – The inspiration for this week’s topic, the War for Talent 03:00 – How unemployment has changed over the past few decades 04:02 – The importance of anticipating disruption 06:25 – How the demographic change has affected the ways in which companies hire 07:52 – Adapt or die 08:41 – Culture 10:06 – Companies Michael admires for their culture 11:57 – Talent Assessments 13:37 – The specific methodology Michael uses for talent as...
Jun 11, 2019•30 min
New episodes and full show notes available at https://www.langhoutinternational.com/podcast
May 06, 2019•25 min
