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Cendien Podcast

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Cendien Higher Expertise. Learn about topics relevant to IT Managed Services and ask us questions about anything related. We provide managed services for anything related to Microsoft and Infor. http://cendien.com
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Episodes

Cendien Podcast #18 - The AI-Powered Enterprise

🚀 Becoming an AI-Powered Business: It’s Bigger Than Tech AI isn’t just another tool—it’s a game-changing transformation for your entire business. But success isn’t about buying fancy software; it’s about rewiring how your company thinks, operates, and competes. What Makes an AI-Powered Enterprise? ✅ AI everywhere – From automating routine tasks to guiding big decisions, AI works across all teams. ✅ Smarter data, not just more data – Ontologies (think of them as "business brain maps") help AI un...

Jul 11, 20255 minEp. 18

Cendien Podcast #17 - AI Code Generation

🚀 AI Code Generation: Supercharge Your Dev Team (Without Replacing It) AI is changing how we write code—faster development, fewer repetitive tasks, and boosted productivity. But here’s the truth: AI won’t replace developers—it’ll empower them. The Big Wins with AI Code Tools: ⚡ Speed up boring tasks – Let AI handle boilerplate code so your team focuses on big-picture problems. 🔍 Fewer errors – AI catches what humans might miss (but humans still need to check its work!). 🚀 Faster innovation – ...

Jul 10, 20256 minEp. 17

Cendien Podcast #16 - AI Innovation is now Critical

🚀 AI Isn’t the Future—It’s the Now. Are You Keeping Up? The message is clear: CEOs who ignore AI risk falling behind—fast. Here’s why: ✅ Competitive Edge – Companies using AI innovate faster and smarter. ✅ Cost & Efficiency – Without AI, operations stay slow and expensive. ✅ Customer Love – AI helps personalize experiences and boost satisfaction. ✅ Data Goldmine – Unused data = missed opportunities. AI unlocks it. ✅ Top Talent – The best teams want to work with forward-thinking tech. ✅ Futu...

Jul 09, 20255 minEp. 16

Cendien Podcast #15 - AI in ERP: Reducing Developer Requirements for Customization and Security

🚀 AI is Giving ERP Systems a Security Enhancement – Here’s Why It Changes Everything Think ERP systems are clunky, expensive, and stuck in the past? AI is flipping the script. We just dove deep into how artificial intelligence is turning traditional ERP from a costly, developer-heavy nightmare into an agile, self-learning business partner. Here’s the breakdown: 🔥 3 Ways AI is Revolutionizing ERP 1️⃣ No-Code Customization Describe what you need in plain English → AI builds it. Generative AI is ...

Jul 08, 20257 minEp. 15

Cendien Podcast #14 - AI Enhances ERP Implementations

The AI Revolution in ERP: Smarter Systems, Better Business ERP systems are getting a major IQ boost thanks to AI - and it's changing how companies operate in some pretty impressive ways. No longer just clunky record-keeping software, modern ERP solutions are becoming proactive business partners that can predict problems and automate tedious work. Here's what's changing: • Crystal ball forecasting - AI analyzes patterns to predict inventory needs, cash flow, and potential supply chain hiccups bef...

Jul 07, 20256 minEp. 14

Cendien Podcast #13 - AI in Recruitment: Tools, Benefits, and Ethical Practices

🚀 AI in Recruitment: The Game-Changer You Can't Ignore (But Must Implement Right) Let’s cut to the chase: AI isn’t just changing recruitment—it’s rewriting the rulebook . Here’s what every TA leader needs to know: 🔥 The AI Advantage (Real Numbers, Not Hype): ✔ 50% faster hires with AI-powered sourcing (goodbye, endless resume piles) ✔ 30% cost savings via automated screening and chatbots ✔ Higher-quality, more diverse hires through bias-reducing algorithms 🛠️ The Tools Rewiring Hiring: • "3D ...

Jul 04, 20255 minEp. 13

Cendien Podcast #12 - AI Transforming Meeting Productivity

🚀 AI-Powered Meetings: From Time Sinks to Strategic Superchargers Let’s face it—most meetings could use an upgrade. Enter AI: your new collaboration partner that’s turning dull agendas into dynamic, productive sessions. Here’s the game-changer: ✨ Smarter Sessions: AI doesn’t just automate notes—it spots insights, tracks action items, and even predicts roadblocks. ✨ Faster Decisions: Real-time data crunching means less debate, more clarity. ✨ Stronger Alignment: Summaries, follow-ups, and accoun...

Jul 03, 20255 minEp. 12

Cendien Podcast #11 - AI Transforms Talent Acquisition and Future Recruiting

🤖 AI in Hiring: Revolution or Risk? The Future of Recruitment is Here! Let's talk about how AI is flipping the script on talent acquisition – for better and worse. The Game-Changers: ✅ Smarter Job Posts - AI crafts inclusive, compelling descriptions that attract top talent while reducing bias ✅ Turbocharged Sourcing - Predictive analytics and automated mapping help find perfect-fit candidates faster ✅ Lightning-Fast Screening - Resume parsing + chatbot interviews + skills testing = qualified ca...

Jul 02, 20255 minEp. 11

Cendien Podcast #10 - AI and Digital Payments

🚀 How Visa is Reinventing Digital Payments with AI & Data The future of payments isn’t just digital—it’s intelligent . 💡 Visa is doubling down on AI and data to transform how we pay, making transactions faster, more secure, and hyper-personalized—while keeping trust and security at the core. Here’s how they’re leading the charge: 🔹 AI-Powered Commerce: Their "Intelligent Commerce" initiative is using AI to create seamless, tailored payment experiences. 🔹 Secure & Ethical Innovation: ...

Jul 01, 20255 minEp. 10

Cendien Podcast #9 - MSP 3.0: How AI is Remaking Managed Services

🚀 AI is Changing the Game for MSPs – Here’s How to Stay Ahead! The future of Managed Service Providers (MSPs) is here, and it’s powered by AI. From boosting efficiency to unlocking new services, AI is transforming how MSPs operate—helping teams move from reactive support to proactive solutions. 🔹 Smarter Operations – Cut costs, automate tasks, and work faster. 🔹 Stronger Security – Detect threats early and keep clients safe. 🔹 Better Customer Experiences – Predict issues before they happen. ...

Jul 01, 20256 minEp. 9

Cendien Podcast #8 - AI Impact on Industries and the Timeline

🚀 AI is Changing the World—Here’s How to Keep Up AI isn’t just another tech trend—it’s reshaping how we work, live, and do business. From healthcare to retail, finance to manufacturing, AI is driving faster innovation, smarter decisions, and better experiences. Where We Are Today: ✅ Businesses are experimenting with AI to boost efficiency and personalize services. ✅ AI is helping automate routine tasks, freeing up time for creative and strategic work. ✅ New tools are emerging daily, making AI m...

Jul 01, 20256 minEp. 8

Cendien Podcast #7 - AI vs. Agents: Remaking Call Centers

🚀 AI in Call Centers: Transforming Customer Service (Without Replacing Humans) The future of call centers isn’t about AI replacing humans—it’s about AI making customer service faster, smarter, and more personal. Here’s how: ✅ AI boosts efficiency – Automating routine tasks means agents can focus on complex, high-value conversations. ✅ Better customer experiences – AI helps with instant responses, smart call routing, and real-time agent support. ✅ Cost savings & growth – Companies using AI w...

Jul 01, 20256 minEp. 7

Cendien Podcast #6 - Navigating the Now and Next Big Thing

🚀 AI Breakthroughs & How You Can Ride the Wave The past week in AI has been wild —breakthroughs are happening at lightning speed! Startups are making AI development more accessible, businesses are integrating smarter tools, and tech giants are pushing the limits of what AI can do. But with rapid innovation comes real challenges—deepfakes, cybersecurity risks, and the need for ethical guardrails are hot topics. Here’s what’s shaping AI right now: ✔ Autonomous AI agents are getting scarily go...

Jul 01, 20255 minEp. 6

2020: Year in Review

2020 will go down as one of the most unforgettable years of this generations. This is the last podcast of the year and we take a look at some of the personal and professional highlights that changed the course of everyone's lives and businesses. Happy New Year! #Year2020 #YearInReview #Covid #Consulting #ManagedServices #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Website h...

Jan 13, 202130 min

RYUK Ransomware and Consulting

RYUK Ransomware is a million dollar business that is taking many businesses hostage and we'll discuss what you can do today to minimize those risks. Also, why consulting is more than just advice. #Cyberattacks #RYUK #Ransomware #Consulting #ManagedServices #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Website http://cendien.com Instagram https://instagram.com/cendiencorp?igs...

Jan 13, 202123 min

Cyberattacks and Data Centers

SHOW LESS Cyberattacks on the rise amid Covid-19 era how can small to mid-size companies can protect themselves. Also when is a good time to build a Data Center, should you On-Premise or the Cloud? Watch the video episode on our Youtube Channel: Youtube.com/Cendien #Cyberattacks #CyberSecurity #DataCenters #OnPremise #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Website http...

Dec 11, 202012 min

Avoiding Spams!

SPAMS! We've all fallen for those annoying unsolicited emails and they can turn into a huge nightmare for both consumers and enterprise. Today we''ll talk about thing you should look out to avoid spams. Connect with us today. #Spams #iOS14 #CyberSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Website http://cendien.com Instagram https://instagram.com/cendiencorp?igs... LinkedIn https:/...

Nov 20, 202016 min

Apple Event

Apple didn't release the anticipated iPhone 12 but did release the official iOS 14 overnight and the developers are not happy about it. Our thoughts on the latest upgrade and, is Apple turning into a service company? That and much more in this week's episode of Higher Expertise. Connect with us today. #Apple #iOS14 #iPhone12 #ApplePlus #StreamingService #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #so...

Nov 20, 202022 min

Hurricanes and Pandemics

2020 has been filled with all kinds of events including a pandemic and major hurricanes which have changed the landscape of our daily lives. You can’t afford not to be prepared, and in this episode we’ll go over a few pointers on how to prepare your business to minimize damages in operations. Connect with us today. #Covid19 #Pandemic #HurricaneLaura #VirtualSchool #InternetExplorer #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #heal...

Nov 20, 202015 min

Apple vs Epic Game

The scandal between Apple vs Epic Game is heating up and it concerns all developers. Microsoft is ready to put and end the once popular browser Internet Explorer and a new era in education is here, the virtual era. Engage with us and comment down below. Connect with us today. #Apple #EpicGames #VirtualSchool #InternetExplorer #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Webs...

Nov 20, 202026 min

Constant Training

Constant training plays an important part to make sure you become valuable to the marketplace and organizations. It's in your best interest to make sure you keep investing in your knowledge and skills. In this episode we'll talk about why it's important on a personal level, from an organization standpoint and furthermore, how does it benefit the industry. Connect with us today. #infor #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #h...

Aug 25, 202010 min

Customer Service in Managed Services

We all know the importance of customer services, but how do we provide customer service in managed services? Who is responsible for that role? Furthermore, how do you go the extra mile for a client? All of those questions and more will be answered in this episode of Higher Expertise. Connect with us today. #infor #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Website http://ce...

Jul 20, 202012 min

The Evolution of Technology

Times are changing fast and so is technology. Regardless if you are a consumer or enterprise, if you get up to date, you will get passed by. In this episode we talk about how technology has been changing everybody's life fast. Connect with us today. #infor #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Website http://cendien.com Instagram https://instagram.com/cendiencorp?igs ...

Jul 20, 202016 min

What is Managed Services?

One of the most frequent asked questions that we get is; What is Managed Services? In this episode we will explain exactly what it is and clear out any confusion. Connect with us today. #infor #DigitalSecurity #business #technology #innovation #digitalmarketing #digitaltransformation #cloud #microsoft #healthcare #tech #managedservices #oracle #cio #software Website http://cendien.com Instagram https://instagram.com/cendiencorp?igs ... LinkedIn https://www.linkedin.com/company/cendien Twitter ht...

Jul 20, 202013 min

Why do you need a backup plan?

You hear it over and over again but it still needs to be said; your organization needs a BACK UP PLAN. In this episode we'll explain to you why. #BackupPlan #TechNews #Podcasting #DallasPodcast #TechPodcasts #HardwareSupport #TechHardware #Corona #COVID19 #WorkRemote #TechExpert #ITSupport #Medical #HealthTech #HealthIT #ITDallas #DFW Website http://cendien.com Instagram https://www.instagram.com/cendiencorp/ LinkedIn https://www.linkedin.com/company/cendien Twitter https://twitter.com/cendien...

Jul 20, 202015 min

Trainings and Development

They say "you can never be too prepared". In this episode we talk about all things training and development for both clients and personal, because at then of the day, you never going to stop learning. #TechNews #Podcasting #DallasPodcast #TechPodcasts #HardwareSupport #TechHardware #Corona #COVID19 #WorkRemote #TechExpert #ITSupport #Medical #HealthTech #HealthIT #ITDallas #DFW Website http://cendien.com Instagram https://www.instagram.com/cendiencorp/ LinkedIn https://www.linkedin.com/company/c...

Jun 02, 202016 min

The Importance of Hardware Consistency

In any I.T. strategy, you want to stay consistent with the hardware. In this episode of Higher Expertise we talk about why it's important to have a consistent and coherent hardware environment with your team. #TechNews #Podcasting #DallasPodcast #TechPodcasts #HardwareSupport #TechHardware #Corona #COVID19 #WorkRemote #TechExpert #ITSupport #Medical #HealthTech #HealthIT #ITDallas #DFW Website http://cendien.com Instagram https://www.instagram.com/cendiencorp/ LinkedIn https://www.linkedin.com/c...

Jun 02, 202016 min

Feel Good About Your Home Office

If you are going to be working from home, you might as well make sure you feel good about your corner where you are going to spend most of your day. As a group who is no stranger to working remotely, we know a thing or two about having the best experience when working from home. Cendien.com #YoutubePodcast #Podcasting2020 #WorkingFromHome #RemoteWork #MicrosoftPartners #ITManagedServices #InforConsultants #TechExperts #Covid19 #CoronaVirus #StayHome #AtHome Website http://cendien.com Instagram h...

Jun 02, 202016 min

Managing a Team Remotely

In an unprecedented times like the Covid-19 era, a lot of businesses have decided to work from home. But how do you manage a team remotely? #TechNews #Podcasting #DallasPodcast #TechPodcasts #Corona #COVID19 #WorkRemote #TechExpert #ITSupport #Medical #HealthTech #HealthIT #ITDallas #DFW Website http://cendien.com Instagram https://www.instagram.com/cendiencorp/ LinkedIn https://www.linkedin.com/company/cendien Twitter https://twitter.com/cendien...

Apr 16, 202015 min

Working Remotely

In this episode of Higher Expertise we share tips and our own experiences on how working remotely has been so far for us.

Apr 16, 202024 min
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