The New Playbook For Vehicle Titling: How One State is Leading the Charge | Industry Spotlight
May 04, 2025•34 min
Episode description
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Kimberly Scogin, Controller at Hudson Management Group, and Shane Bigelow, CEO of CHAMP Titles.
This episode of the Car Dealership Guy Podcast is brought to you by CHAMP Titles:
CHAMP Titles - In automotive retail, everything moves fast — except vehicle titling. Consumers can shop online, secure a deal, and take delivery in hours, but titles still get bogged down in a maze of paper, processes, and state-by-state variation. For dealers, this means delays, errors, and tied-up cash flow. The National Digital Titling Clearinghouse (NDTC) powered by CHAMP Titles is changing that. By streamlining multi-state title transfers and reducing turnaround times from 30–60 days to less than 24 hours, NDTC helps you move vehicles — and revenue — faster. Learn more at http://www.champtitles.com/ndtc and see how faster titles drive faster deals.
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Topics:
00:37 Kimberly's path from teacher to Hudson Auto controller
01:10 Why people get hooked on the car business
01:56 Controllers: vital, underappreciated role in dealerships
02:46 Hudson’s perks: Disney trips and family summits
03:34 Titling chaos keeps controllers up at night
04:30 Why titling is still stuck in the past
05:05 Champ Titles: a digital fix for paper titles
08:47 How digital titles save time, money, and stress
19:16 The road to true digital titles by 2030
29:43 Final thoughts on innovation, efficiency, and next steps
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