Today's show features: - David Wyler, President and CEO of Jeff Wyler Automotive Family - Ryan Rohrman, Chief Executive Officer of Rohrman Auto Group - Cuyler Owens, CEO of Widewail - Scott Painter, Founder & CEO of TrueCar This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Ou...
Jan 28, 2026•1 hr 26 min
Today I’m joined by George Karolis, President of The Presidio Group. George breaks down the tension between record-high blue sky multiples and the rising cost of capital, offering a rare look at who is buying, who is selling, and why the "big get bigger" trend is accelerating . Visit @ https://thepresidiogroup.com/v2ud to download the data discussed in today’s episode. This episode is brought to you by: 1. Amazon Autos - Sell vehicles to online shoppers who can now buy or lease at Amazon Autos...
Jan 27, 2026•42 min
Today's show features: - Chris Pres, VP, Automotive Distribution of Polly - Laura Perrotta, President of NJ CAR This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marketing Cloud, empower brands to optimi...
Jan 26, 2026•56 min
In part 5 of our Pre NADA AI Spotlight series, Sam sits down with Luke Sontag, Marketing, & IT Manager at Kissee Ford and Ari Polakof, CEO & Co-founder of Flai. We explore how one family-owned dealership used voice AI to capture after-hours and rollover calls without losing its local, human feel. Ari explains why most “bolt-on” AI fails , how deep DMS integration changes outcomes , and what it really takes to get service advisors to trust automation . The result is real appointments, imm...
Jan 24, 2026•41 min
Today's show features: - George Nenni, Founder of Generations Digital - Ryan Maher, CEO of BizzyCar - Rob Studebaker, General Manager of Treasure Valley Subaru This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel Sales AI works the inbox 24/7, qualifying every lead, responding with intent-aware, personalized answers, and booking showroom appointments automatically. With Agentic Response, Impel...
Jan 23, 2026•1 hr 1 min
Today I’m joined by Brian MacDonald, CEO & President of CDK Global. We explore the massive scale of the CDK's automotive data ecosystem and what it means to have a touchpoint with nearly 90% of car owners in the country. Brian breaks down how dealers can transform this historical database into a functional asset to improve operations and capture market share. This conversation reveals the strategic power of connectivity in an increasingly data-driven industry. This episode is brought to you ...
Jan 22, 2026•29 min
Today's show features: - Charlie Dyjak, Senior Manager, Legislative Affairs at NADA - Greg York, President/CEO of Vann York Auto Group - Sherryl Nens, SVP Head of US Dealer Sales at Privacy4cars - Josh Johnson, CEO of Don Johnson Auto Group This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel Sales AI works the inbox 24/7, qualifying every lead, responding with intent-aware, personalized answe...
Jan 21, 2026•1 hr
Today I’m joined by Alexi Venneri, Co-founder and CEO of DAS Technology. We dig into why dealers are spending a record $29,000 a month on SaaS yet still feel buried by noise, how AI search is shifting power from SEO to reviews-driven GEO , and why “conversion” now matters more than attraction . Alexi breaks down her vendor agnostic philosophy, the idea of replicating perfect employees with tech , and what actually drives results in today’s market. This episode is brought to you by: 1. Podium - D...
Jan 20, 2026•46 min
Today's show features: - Fred Beans, Owner of Fred Beans Family of Dealerships - Beth Beans Gilbert, Vice President of Fred Beans Family of Dealerships - Hugh Roberts, Partner at The Rawls Group This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel Sales AI works the inbox 24/7, qualifying every lead, responding with intent-aware, personalized answers, and booking showroom appointments automati...
Jan 19, 2026•59 min
In part 4 of our Pre NADA AI Spotlight series, I’m joined by Shaun Sorensen, CEO and Co-Founder of Kenect. We dig into why the biggest untapped profit pool in dealerships isn’t sales —it’s service—and how AI agents are moving from “assistive tools” to full-on employees . Shaun breaks down inbound vs. outbound AI , the real risks dealers fear, and how data-driven personalization is already driving nine-figure service revenue results. This episode is brought to you by: 1. Merchant Advocate - Merch...
Jan 17, 2026•32 min
Today's show features: - Margaret Henney, Vice President of Marketing of Covideo - Nino Sita, General Manager at Lindsay CDJR This episode is brought to you by: Experian – In the past year, 85% of dealers have suspected or confirmed fraud cases, primarily due to income fabrication and forged documents. The fix? Experian Automotive's Fraud Protect. Fraud Protect quickly and easily validates customer identities and documents with zero disruption to your sales flow or the consumer journey. Learn mo...
Jan 16, 2026•1 hr
In part 3 of our Pre NADA AI Spotlight series we break down why call handling is still broken , and how a new generation of agentic AI is changing the equation . Today, Sam sits down with Chris Murphy, General Manager of Volkswagen of Oakland and Monik Pamecha, CEO of Toma. We explore how forward-thinking dealers are reallocating human talent away from low-value phone work and back into high-impact, in-store customer interactions. The conversation also tackles a harder truth: as AI becomes a tru...
Jan 15, 2026•42 min
Today's show features: - Doug Horner, GSM of Mercedes-Benz of North Olmsted - Jameson Riley, General Manager of Riley Volvo This episode is brought to you by: Experian – In the past year, 85% of dealers have suspected or confirmed fraud cases, primarily due to income fabrication and forged documents. The fix? Experian Automotive's Fraud Protect. Fraud Protect quickly and easily validates customer identities and documents with zero disruption to your sales flow or the consumer journey. Learn more...
Jan 14, 2026•1 hr
Today I’m joined by Andrew Spitzer, COO of Spitzer Autoworld. Spitzer breaks down how his fourth-generation family business doubled its footprint to 26 rooftops while maintaining radical showroom etiquette. He reveals why he bans AirPods on the floor , how a chance encounter with Henry Ford shaped the group’s legacy , and the specific ways they use AI to scale high-touch customer service . We also explore the group’s "Elite 8" meritocracy and why service retention is now the primary driver of th...
Jan 13, 2026•51 min
Today's show features: - Stephen Hill, Managing Partner at Oakes Auto Inc - Dave Thomas, Director of Content Marketing at CDK Global - Greg Smith, Vice President of Operations at Leavens Automotive Group This episode is brought to you by: Experian – In the past year, 85% of dealers have suspected or confirmed fraud cases, primarily due to income fabrication and forged documents. The fix? Experian Automotive's Fraud Protect. Fraud Protect quickly and easily validates customer identities and docum...
Jan 12, 2026•1 hr 10 min
Today's show features: - David Cerqueira, Service Director at Benzel-Busch Motor Car - Danny Negalha, Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Mar...
Jan 09, 2026•41 min
Today I’m joined by Sanjay Varnwal, Co-Founder & CEO at Spyne.ai. In part 2 of our Pre NADA AI Spotlight series we break down how AI is actually being deployed inside dealerships today—from faster merchandising to smarter lead handling—and where it’s delivering real ROI versus hype. Sanjay explains how workflow optimization and tech partnerships are reshaping the dealer tech stack, why voice AI has accelerated dramatically in the last 6–9 months , and what data security and compliance mean i...
Jan 08, 2026•32 min
Today's show features: - JB Burnett, Executive General Manager of Preston Automotive Group - Justin Lasky, Business Manager at Lexus of North Hills This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marke...
Jan 07, 2026•59 min
Today I’m joined by Eric Cohen, CEO at Merchant Advocate. We break down why credit card processing is one of the most overlooked expense lines in dealerships, how 60–70% of stores are overpaying , and which “non-negotiable” fees are actually negotiable . Eric explains where the hidden charges live , how to audit statements properly , and why transparency matters more than ever in a largely unregulated space. The payoff: real strategies dealers can use to reclaim margin without cutting people or ...
Jan 06, 2026•31 min
Today's show features: - Scott Pharr, COO/Partner of P4 Automotive - Stephane Ferri, CEO of Car Wars - Micah Westrum, General Manager of Ramsey Mazda This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Mar...
Jan 05, 2026•1 hr 12 min
This year, auto retail crossed a real inflection point with AI — not just experimentation, but actual adoption inside dealerships. With that shift came a flood of questions from operators trying to separate signal from noise. AI is everywhere right now. Claims are loud. Results are uneven. And it’s not always clear what’s actually working. So we’re launching an seven-part series, Pre-NADA AI Spotlight — conversations with the most forward-leaning AI companies in auto retail , focused on what the...
Jan 03, 2026•38 min
Happy New Year everyone! Today I’m recapping 2025, and giving a sneak preview of what's next for 2026. My direct line: (856) 393-5432 This episode is brought to you by: 1. Ikon Technologies - Ikon Technologies delivers a connected vehicle program for dealers that maximizes Customer Lifetime Value by driving sales efficiency and securing non-cancellable PVR on your front end while delivering an average of 50 additional customer-pay ROs every single month for your service bays. At NADA 2026 in Las...
Jan 02, 2026•13 min
Today's show features a best of roundup from our first year of Daily Dealer Live: Brian Benstock, VP/GM @ Paragon Honda & Acura Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted Grant Cardone, CEO of Cardone Capital + more! This episode is brought to you by: Impel – Impel’s Service AI with Voice AI changes that with proactive, VIN-specific outreach based on individual driving behavior, missed call capture, and instant appointment scheduling by text and email. Advisors stay...
Dec 31, 2025•1 hr 29 min
Today I’m joined by Nathan Shaver, Managing Partner, Shaver Auto Group. We dig into why fixed operations have become the most reliable growth engine for dealerships, what it actually took to triple service gross in 18 months , and where dealers are still leaving money on the table . This episode is brought to you by: 1. Lotlinx - What if ChatGPT actually spoke dealer? Meet LotGPT — the first AI chatbot built just for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT...
Dec 30, 2025•41 min
Today's show features: Don Hall, President and CEO of Virginia Automobile Dealers Association Alan Haig, President of Haig Partners This episode is brought to you by: Impel – Impel’s Service AI with Voice AI changes that with proactive, VIN-specific outreach based on individual driving behavior, missed call capture, and instant appointment scheduling by text and email. Advisors stay focused on the drive. Customers get fast, personalized service. One complete platform. No missed moments. No misse...
Dec 29, 2025•1 hr 16 min
Today I’m joined by Jared Priestner, CEO of Go Auto. Jared breaks down why Go Auto is expanding aggressively into the U.S. , how concentration risk in Western Canada shaped that move , and what it takes to scale culture across borders . We talk financial discipline, acquisition integration, and why used cars remain one of the biggest profit unlocks for dealers willing to operate differently. This episode is brought to you by: 1. Ikon Technologies - Ikon Technologies delivers a connected vehicle ...
Dec 25, 2025•57 min
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Dorian Jimenez, Owner-Dealer Operator of Classic Chevrolet OKC, and Chuck Stilwill, EVP of Ikon Technologies. This episode of the Car Dealership Guy Podcast is brought to you by Ikon Technologies: 1. Ikon Technologies - Ikon Technologies delivers a connected vehicle program ...
Dec 23, 2025•38 min
Today's show features: - Karianne Thomas, Director of Security at Zeigler Auto Group - Brad Wise, Executive Manager at Ferman Chevrolet Mazda This episode is brought to you by: KPA – The 700Credit data breach has triggered FTC Safeguards Rule obligations and state notification requirements that dealers must act on immediately. Non-compliance means regulatory penalties, legal liability, and reputational damage. KPA's VP of Compliance Adam Crowell and 700Credit's Ken Hill reveal what regulators ex...
Dec 22, 2025•59 min
Today's show features: - Lawrence Breaud, Dealer Principal at Autos of Forney/VinFast - Jiovan Melendez, Sr. Director, Product at Podium - Liam Golightley, VP, Customer Success at Podium - Kate Downing, COO of Williams Auto Group This episode is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your site flunks Google’s basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical stand...
Dec 19, 2025•1 hr 4 min
Today I’m joined by Chase Abbott, VP of Sales at Cox Automotive. We break down how AI, data, and connected technology are reshaping dealership operations, customer experience, and competitive strategy. Chase explains where dealers are falling behind , why ecosystem-level integration matters , and how to overcome resistance to new tools . We also dig into the numbers—like Cox’s 82M monthly visitors and the 40% idle-time problem—that reveal where the biggest wins still are. Reach out to Chase dire...
Dec 18, 2025•41 min
