Frederick Szydlowski - Beyond Points: Creating Meaningful Loyalty Experiences in Hospitality

🎙️ Episode 45 – Frederick Szydlowski, Co-Founder of Embargo

In this episode of Captive Conversations, Adam sits down with Fred from Embargo to explore the gritty, real, and often hilarious journey from working at Joe & the Juice to building a loyalty platform used by 200K+ hospitality businesses.

🎯 What you’ll hear:

• Fred’s early career story: from basketball to slinging juices at 19

• How he landed his first marketing role by sending a bold email (and a 20-page deck!)

• The Embargo origin story – and why “simple” loyalty still wins

• Real advice for hospitality brands on automation, CRM, and retention

• Why Embargo focuses on plug-and-play for QSRs and how it’s hitting 10M+ transactions

💡 A funny, insightful and practical episode for marketers, founders, and operators alike.

📌 Don’t forget to like, comment, and subscribe for more hospitality deep-dives.
🎧 Also available on YouTube, Spotify & Apple Podcasts

#Embargo #HospitalityTech #LoyaltyCRM #CaptiveWiFi #QSRMarketing #TechForRestaurants #CaptiveConversations