Are you responsible for creating All Employee Meetings? Whether you know them as All Staff events, Town Halls, All Hands, or something else, this episode will help you think yours through. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast . This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. As ever, you'll leave with one t...
Oct 20, 2022•22 min•Season 4Ep. 6
What does it mean to create an effective intranet? What should it look like? What's the process of designing and delivering an intranet? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast . As ever, you'll leave with one thing to know, one thing to do and one thing to think...
Oct 13, 2022•21 min•Season 4Ep. 5
What is the best way to help leaders communicate? What do internal communicators need to be mindful of? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast . As ever, you'll leave with one thing to know, one thing to do and one thing to think about. Do let me know what you t...
Oct 06, 2022•26 min•Season 4Ep. 4
What does it mean to be an ethical internal communicator? What resources exist to support Internal Comms professionals in making ethical decisions? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast . As ever, you'll leave with one thing to know, one thing to do and one thi...
Sep 29, 2022•33 min•Season 4Ep. 3
What does it mean to communicate in professional services? From an internal communication perspective, what do you need to be mindful of? This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. You can find full show notes and transcription for this episode via www.allthingsic.com/podcast . As ever, you'll leave with one thing to know, one thing to do and one thing to thin...
Sep 23, 2022•26 min•Season 4Ep. 2
What is internal communication? If you are brand new to the world of corporate communication, have years of PR experience but are curious about internal communication, or are working in the field and want to know more, this episode will help you. This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. This is the first episode of season four and covers: What internal commu...
Sep 19, 2022•29 min•Season 4Ep. 1
What do internal communicators need to think about when communicating in a manufacturing environment? Alexandra Bîrlădianu is Head of Corporate Communication at Guardian Industries. She joins me from Luxembourg to talk about the challenges and opportunities of working in a glass and automotive focused organisation. This is the final episode of season three and covers: Communicating change in a manufacturing environment. Why the role of the supervisor is so critical. How to reach shop floor/front...
Feb 05, 2022•47 min•Season 3Ep. 10
What is The Great Resignation? What do internal communicators need to know about what's happening? How can we acknowledge and address The Great Resignation inside organisations? In this episode of the Candid Comms podcast I cover: What The Great Resignation is Why purpose matters How can you retain employees? Renegotiated terms and conditions Microsoft's recent work trends study An employee engagement model Why sentiment matters Knowledge management. As ever, you'll leave with one thing to know,...
Jan 29, 2022•27 min•Season 3Ep. 9
Why is accessibility important for internal communicators? What does it mean to have accessible internal communication channels? What do we need to be mindful of? In this episode of the Candid Comms podcast I cover: What advice exists to help internal communicators learn about accessibility? What do internal communicators need to think about when planning channels? How to take practical action The importance of knowing the accessibility needs of your employees. As ever, you'll leave with one thi...
Jan 22, 2022•24 min•Season 3Ep. 8
Are you recruiting an internal communication professional? Do you know how to describe the type of person you’re looking for? Is this the first time you’ve tried to hire an IC pro? Have you researched the job title accurately? This week’s episode of the Candid Comms podcast is for you if you’re searching for a job, adding to your team or recruiting a Comms pro. I cover: How to recruit an internal communicator What skills to look for How to describe IC roles What I use to help Comms teams recruit...
Jan 15, 2022•31 min•Season 3Ep. 7
How often do you talk about culture in your organisation? It's a phrase you'll probably hear a lot in your Comms career. You've probably spoken about culture with your leaders, colleagues and team. I cover: What organisational culture means Definitions I use How to define culture What you need to know about culture How to use models Practical things to try out. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful l...
Jan 08, 2022•31 min•Season 3Ep. 6
What is your internal communication (IC) channel strategy like? If you need to review yours, or want to create one for the first time, this episode will help you. I cover: What a channel strategy is The role of internal communication channels The three things you need to know How to make informed decisions What you need to be mindful of when planning your content How to review your internal communication channels Why you need to focus on accessibility. Do let me know what you think of this episo...
Dec 30, 2021•28 min•Season 3Ep. 5
How is your 2022 planning going? Need some help? If so, this episode of the Candid Comms podcast is for you. I cover: Why you need to review 2021 How to get organised for the year ahead The importance of analysing your work. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Add your name to receive Rachel's monthly Water Cooler newsletter. Show notes for this episode. All show notes: allthingsic.com/podca...
Dec 18, 2021•21 min•Season 3Ep. 4
What do new companies need to know about internal communication? When is the right time to make your first Comms hire? This episode of the Candid Comms podcast is for you if you're interested in joining a start-up, are thinking about hiring your first Comms pro or want to know more about the world of internal communication. You'll leave with one thing to know, one thing to do, and one thing to think about. Do let me know what you think of this episode and don't forget to rate, review and follow,...
Dec 11, 2021•23 min•Season 3Ep. 3
How do you measure your internal communication? Do you create a regular measurement report? If so, what's in it? If you've never created a measurement report, what would you put in one? This is the topic up for discussion in this Candid Comms podcast episode. This episode covers: Why measure your IC What and how should you measure What format should a measurement report be in What does good look like What actions can you take today to measure your internal communication? and much more. You'll le...
Dec 04, 2021•26 min•Season 3Ep. 2
How can you set standards for your internal communication? How do you know what good looks like for your organisation? What should you be focusing on? Welcome to season three of the Candid Comms podcast with Rachel Miller. We're going to be tackling all these questions and more through this episode. You'll leave with one thing to know, one thing to do, and one thing to think about. During this episode I cover: What it means to have brilliant basics in place Why you need to map your channels A fr...
Nov 28, 2021•26 min•Season 3Ep. 1
What are the benefits of having a mentor? When is the right time to volunteer to be a mentor yourself? Today's episode of the Candid Comms podcast is the season two finale and features Melisa Kakas, Internal Communications Manager at British Business Bank. I have the pleasure of mentoring Melisa through the Institute of Internal Communication's (IoIC) mentoring scheme. During our conversation we discuss: What are the benefits of being mentored? When is the right time to put yourself forward to m...
Aug 07, 2021•34 min•Season 2Ep. 10
Do you know how to create an effective IC team? This week's episode of the Candid Comms podcast includes: The questions IC pros ask each other The purpose of internal communication How to structure an internal communication team Questions we need to ask ourselves when creating an IC team How to test the maturity of your organisation's internal communication. and much more. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit t...
Jul 31, 2021•26 min•Season 2Ep. 9
What are your relationships like with your leaders and stakeholders in your organisation? Do you feel able to say no to them? This week's episode of the Candid Comms podcast includes: Why you need to say no How to talk confidently and explain your decision making How to gather your evidence The hardest words to say in internal communication and much more. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: ...
Jul 24, 2021•36 min•Season 2Ep. 8
Do you repurpose your internal communication? How do you make your IC channels work collectively well together? These are some of the topics I've examined in this week's episode of the Candid Comms podcast. This episode includes: What does repurposing mean? What type of content can be repurposed? What mindset is useful when creating content? What are the benefits of repurposing Mistakes and pitfalls to avoid and much more. Do let me know what you think of this episode and don't forget to rate, r...
Jul 17, 2021•24 min•Season 2Ep. 7
Do you have Comms Champions inside your organisation? In this episode I focus on: Why Comms Champions can be useful How to define the purpose of your champions How to turn information into action How to recruit Comms Champions Who should be a champion? The different types of champions you could have and much more. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Add your name to receive Rachel's Water Co...
Jul 10, 2021•21 min•Season 2Ep. 6
This week's episode features Laura Colantuono, Internal Communications & Employer Branding Manager, International, at The Kraft Heinz Company. We discuss: Laura's career path, including working in luxury What it's like to work internationally The importance of translation and local considerations What effective communication looks like in a FMCG (Fast Moving Consumer Goods) environment Environmental and Social Governance (ESG) considerations What it's like to join a company during a pandemic Rea...
Jul 03, 2021•24 min•Season 2Ep. 5
This week's episode features Keith Riley, Communications Executive at law firm DWF, and I talking about all things diversity and inclusion related. As we recorded this episode we both built the new Everyone Is Awesome LEGO kit, which celebrates positivity and kindness in families, communities and the world. This episode covers: Working with LGBTQ+ employees to amplify their views and voices What internal communicators need to be mindful of when thinking about diversity and inclusion Our love of ...
Jun 26, 2021•57 min•Season 2Ep. 4
A sense of belonging is something we all crave, whether in our personal lives or at work. Connecting with people that share our values and passions makes us feel part of something bigger than ourselves. In today's episode of the Candid Comms podcast, I've examined this topic and focused on what we need to know, do and think about. This episode covers: What is a sense of belonging? Why does this matter for organisations? An exercise to help you determine and refine your definition The impact of c...
Jun 19, 2021•28 min•Season 2Ep. 3
Are you looking for a job as an internal communicator? Perhaps you're looking to move into the profession, or would like to find a new role. This episode will help you think it through. It covers: How to apply for internal communication roles How to prepare for an interview Ways to learn about organisations The best ways to sell yourself Questions to consider asking in interviews. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can b...
Jun 12, 2021•29 min•Season 2Ep. 2
Welcome to the first episode of season two. This week's episode focuses on working strategically in internal communication. This episode covers: Jargon busting - what does it mean to be strategic? How can internal communicators work strategically? What does good look like? How to know if you're working in a strategic way Skills map from the Institute of Internal Communication Thoughts on being a trusted adviser Job titles. Do let me know what you think of this episode and don't forget to rate, r...
Jun 05, 2021•27 min•Season 2Ep. 1
This is the final episode of season one and it goes behind the scenes of the Candid Comms podcast. I'm joined by my Producer, Debbie West of Seren Creative. This episode covers: A look back at season one How the podcast is produced Why I relaunched my podcast after a six year break The highs and lows of recording in lockdown How the podcast got its name Kit recommendations What to expect in season two. Do let me know what you think of this episode and don't forget to rate, review and follow, so ...
May 08, 2021•47 min•Season 1Ep. 16
What is it like to work as a Comms Director inside an organisation? When do you know if you're ready for your next career move? What's it like to work internationally? This 15th episode of the Candid Comms podcast features Frank Dias, Global Internal Communications Director at AXA XL. It is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role. Our candid conversation covers: Frank's career path Why he thinks measurement is critical for IC team...
May 01, 2021•39 min•Season 1Ep. 15
What are your company's values? Do you have a consistent way of communicating them? Do they feel like words on the wall rather than lived behaviours? This 14th episode of the Candid Comms podcast is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role. It covers: Why values are important Common mistakes I see companies making The mindset we need to have What other companies are doing Top tips and advice you can try today. Do let me know what y...
Apr 24, 2021•28 min•Season 1Ep. 14
Are you responsible for communicating working patterns inside your organisation? Do you need to make any changes to your internal communication channels due to home workers? Are your stakeholders asking you for Comms advice and guidance relating to hybrid working? If so, I’ve got you covered. This 13th episode of the Candid Comms podcast is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role. It covers: What hybrid working is What different w...
Apr 17, 2021•24 min•Season 1Ep. 13
