26: How to Help Your Employees Think Critically

Can you look left and look right at the same time? It’s impossible, right? Yet, we ask our employees to do just that when we expect them to execute on the defined day-to-day processes and simultaneously accommodate new business changes they don’t even understand. No wonder it triggers their fight or flight response! In this episode, we go even deeper into the process of engaging your team by empowering them with critical thinking.