Jeneanne Rae: Design Thinking for Customer Value
Dec 11, 2017•28 min
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Episode description
What does it mean to incorporate innovative strategy and design thinking into your corporate lexicon? Internationally recognized as an innovative leader in design thinking as well as a customer experience expert, Jeneanne Rae shares her insights on service innovation and the customer journey as an imperative for success in the 21st-century.
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