The Art of Difficult Conversations
CWSD Episode 4, Sam dives deep into the art of having difficult conversations. Beginning with first discussing what conversation is and why it's important, Sam then drills down on two types of conversation that many people find difficult: value conversations and difficult feedback conversations. There's two main aspects to why accountants find conversation difficult: the mindset piece and the training piece. Sam covers both of these, and shares practical advice on how to build conversation muscl...
