While discussion around mental health is becoming far more open and less taboo, poor mental health costs the Australian economy $17 billion per year. So, there’s an increasing need for businesses to provide not only a physically safe environment but a psychologically safe one. Liz Ralph is a Learning Manager at Lysander, an award-winning consultancy firm that support businesses in leadership development and cultural transformation. She explains that workplaces can be audited for both beneficial ...
Mar 08, 2023•12 min•Ep. 734
When you find what you love and you can make a buck form it, you’ll never ‘work’ another day in your life. That’s according to Stephen Hunt, whose success stems from a $100 beer garden in his parents’ backyard to building a $100-million beer empire decades later. Stephen’s Hunt Hospitality has a portfolio of seven pubs on Australia’s east coast and employs 350 people. He explains how he has turned good pubs into great pubs, and how passion and drive have led to his success in business. Business ...
Mar 07, 2023•10 min•Ep. 733
When Belinda Eden founded Troop Events, a business which provides on-demand hospitality and event staff across Ballarat and regional Victoria, she wasn’t to know that COVID was about to hit. She weathered the storm, and now that restrictions have lifted, demand for Troop has gone through the roof. As well as smaller events, like weddings or home parties, she has won lucrative larger events including the Australian Grand Prix. Business Essentials Daily is produced by: SoundCartel soundcartel.com....
Mar 06, 2023•11 min•Ep. 732
For those with a self-managed super fund, what happens if you become incapacitated or when you die? It’s not the cheeriest of subjects, but it’s important to plan well in advance, for your peace and that of your loved ones. That’s according to tax specialist, Michael Jones, Superannuation and Business Advisory Partner at Mazars, who details the opportunities and risks for older members of SMSFs. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystud...
Mar 05, 2023•12 min•Ep. 731
Google Analytics can seem intimidating, but without question it should be the foundation for all of your digital marketing - monitoring and guiding you towards successful outcomes. Leigh Hanney, SEO and Analytics Specialist and Founder of DataCraft Digital, offers five ways that Google Analytics can help support your marketing strategy. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Mar 02, 2023•10 min•Ep. 730
Cinzia Cozzolino started her smoothie business almost by accident. After she started preparing delicious nutritional smoothies for her daughter, word got out. Her daughter’s friends and their mums wanted them. The local cafes and retail outlets wanted to sell them. Next thing, Cinzia found she had a very successful business selling to hundreds of stores in the Australia and overseas. She explains what she’s learnt and what the future holds for this exciting business. Business Essentials Daily is...
Mar 01, 2023•11 min•Ep. 729
There is, as they say, a first time for everything. And that includes stepping into a leadership role. To help first-time managers, we hear from leadership expert Anna Marshall, founder of People Mastery and author of ‘On you marks, get set…LEAD!: A beginner’s guide to people leadership’. She outlines her five essentials for business leaders. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Feb 28, 2023•10 min•Ep. 728
Online spending went through the roof during the pandemic, as consumers stuck at home relied on ordering goods that could be delivered to their door. The increased confidence and reliance in the online marketplace means that your business’s digital presence is more important than ever. So, what should you be doing to ensure you’re front-and-centre in the digital world and are serving your customers as best you can? Tamara Oppen, Vice President, Developed English Markets at GoDaddy.com.au, has ti...
Feb 27, 2023•11 min•Ep. 727
New rules have come into effect that may change the way some small businesses undertake recruitment. It’s now illegal to advertise jobs that pay below the minimum wage — or award — for every job. It will particularly have an impact on any business that employs workers on piece rates. While the Chair of the Council of Small Business Organisations Australia, Matthew Addison, says it is a good thing, he says many business owners and managers should seek advice to ensure they are not now breaking th...
Feb 26, 2023•7 min•Ep. 726
If you ask questions and listen to the answers, you will learn what your customers want. Selling becomes easier and you don’t have to talk so much, says sales expert Colin Pearce. Colin has been training salespeople for many years and has a bag full of tips on how to sell more, easier and faster. Talking too much is a bane for many salespeople, and it's their "overselling" which often puts people off. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See om...
Feb 23, 2023•10 min•Ep. 725
Every business that’s looking to grow understands the importance of formulating a plan. But, how should they create one? Entrepreneur Roy Osing has developed a strategic game plan that asks you to answer some simple questions. How big do you want to be? Who do you want to serve? And, how can you compete and win? Unless traditional business plans, Roy’s formula is simple, focused, action-oriented and unique to your business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au...
Feb 22, 2023•11 min•Ep. 724
Australia looks unlikely to fall into a recession, though we will experience lower growth. That’s the prognosis of our regular economics commentator, Melbourne University Professor Neville Norman. Professor Norman says the Reserve Bank will continue to lift interest rates into 2023 due to what he calls a “robotic” reaction to the sort of inflation the bank may not actually be in control of. And, while answering the four key questions for the start of 2023, Professor Norman says prices will stay ...
Feb 21, 2023•11 min•Ep. 723
Do you feel as if you have too much on your to-do list, both at work and at home? There are not enough hours in the day, and you’re constantly thinking about the next thing. Mindfulness is becoming a well-known ability to navigating all that chaos. Customer service expert, Jaquie Scammell achieves mindfulness through meditation, which helps her with calmness, clarity and happiness. She explains how busy people can meditate and why achieving mindfulness is good for business. Business Essentials D...
Feb 20, 2023•11 min•Ep. 722
Australian law has changed when it comes to secrecy provisions in employment contracts, and it’s something all business owners and managers need to come to terms with. It’s now illegal to include any secrecy provision in new employment contracts. The chair of the small business peak industry body, the Council of Small Business Organisations Australia (COSBOA), says it’s unlikely the new law will drive up wages. However, Matthew Addison says it’s time to review, and change contracts for workers. ...
Feb 19, 2023•8 min•Ep. 721
How would you like to be on the front page of the paper without having to pay for it? It starts with having something to say. Nicole Ashby's heart was racing and her palms were sweaty when she first spoke on radio about the impact of a fly-in fly-out workstyle on the families left behind. That was the first of many hundreds of media interviews she performed as Founder and Director of FIFO Families. The exposure was the equivalent of hundreds of thousands of dollars in paid advertising – all free...
Feb 16, 2023•13 min•Ep. 720
This year’s Australia Day holiday fell on a Thursday. Some employees around the country saw that as an opportunity to take a sickie, and have an extra-long weekend. But, other’s were genuinely ill. As a boss, how do you know if someone’s being legitimate? Karen Gately, CEO of Corporate Dojo, says it’s important to have open and honest conversations, in person. Employers should have policies in place and everyone should understand their obligations under the law. Business Essentials Daily is prod...
Feb 15, 2023•10 min•Ep. 719
Failure isn't something we should avoid at all costs – on the contrary, failure is a powerful force on the journey to success. Entrepreneur and key-note speaker, Gabe Zichermann, says if you don't feel the fear of failure, then you're not pushing yourself hard enough. In other words, fear often indicates you're on the right track. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Feb 14, 2023•12 min•Ep. 718
The huge amount of Optus and Medibank customers data that was hacked by cybercriminals made headlines across the country. But, they’re just two out of the thousands of breaches that occurred in 2022. How does your business stand up to data risk? Lawyer Tracey Mylecharane says business owners need to establish they’ve taken reasonable steps to protect their customers’ data. She says the Optus fiasco has taught us that we can no longer stick our heads in the sand. Business Essentials Daily is prod...
Feb 13, 2023•10 min•Ep. 717
Breaches of cyber security cost Australian small businesses $29b last year, and with about 60% of firms at risk, the industry’s peak body is moving to do something about the problem. The Council of Small Business Organisations Australia chair, Matthew Eddison, says the new cyberwardens program will help stop the criminals. Business owners will be able to nominate themselves or a member of their staff to get free training to become cyber security experts so they can either prevent or deal with th...
Feb 12, 2023•10 min•Ep. 716
Apple worked hard to keep things simple - we see it every day in its products and its success. From the man who named the iMac and who was integral to Apple’s ‘Think Different’ marketing campaign, Creative Director Ken Segall spent 12 years working with Steve Jobs and experienced first-hand his obsession with keeping things simple. Ken wrote about it all in his book ‘Insanely Simple: The Obsession That Drives Apple’s Success’. He shares with us the many lessons he learned about one man's single-...
Feb 09, 2023•10 min•Ep. 715
Imagine being able to free up valuable time from responding to customers and staff. Well now you can, by using a new and powerful language generation tool, called ChatGPT. The implications for business are endless, and we’re only just now learning how much of an impact it will have in our lives. Our favourite futurist, Steve Sammartino, explains ChatGPT’s ability to understand and respond to natural language. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 833...
Feb 08, 2023•10 min•Ep. 714
It appears artificial intelligence will soon render the annual staff performance review extinct. One company is harnessing its powers to generate real-time, objective feedback for employees to empower them at work by boosting their confidence and exposing their blind spots. In this episode, CEO and Co-Founder of software development company OnLoop, Projjal Ghatak, describes their new product, enabling staff to report on their progress, using artificial intelligence, at the touch of a mobile butt...
Feb 07, 2023•12 min•Ep. 713
What’s worse than having people talk about you behind your back? In a business sense, it can be worse if nobody’s talking about you at all. So, if you want your brand spoken about, it’s best that you control what people say. You can do that by telling your own stories. These days more and more businesses are discovering the powerful benefits of brand storytelling. Gabrielle Dolan is a business storytelling expert who shares ideas from her book, ‘Magnetic Stories: connect with customers and engag...
Feb 06, 2023•11 min•Ep. 712
Great leadership is important in business to inspire others, to make decisions, and to get things done. So what makes a great leader? Productivity expert and business advisor, Les Watson, outlines the values great leaders have, and how discipline ensures that the team is on track, and focused on the important drivers of the business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Feb 05, 2023•10 min•Ep. 711
The shift to a hybrid working model has left many business owners and managers in a state of high anxiety. How can they be sure that staff are actually being productive? CEO and Co-founder of OnLoop, Projjal Ghatak, says teams that work from both the office and home can actually be more powerful and more productive. He says the secret to ensuring both strong productivity from workers and peace of mind for managers, is to set goals and consistently monitor progress. Reference: www.onloop.com Busi...
Feb 02, 2023•11 min•Ep. 710
How does your brand stand out from your competitors? Do you use tired, cliched images on your website, or are you a bit more creative? Brand creator and consultant, Bec Hughes, says to succeed in brand design, you need to provide memorable experiences for your potential customers. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Feb 01, 2023•9 min•Ep. 709
Change can be a daunting prospect — something many fear and dread. But that doesn’t have to be the case, according to change expert Esther De La Cruz. She says that change can, instead, be an entirely positive experience, depending on the mindset you approach it with. By focusing on the benefits, purpose and rewards, change can become not only easier, but possibly even enjoyable. Reference: www.estherdlc.com Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333...
Jan 31, 2023•10 min•Ep. 708
Being a coach and umpire at the highest level of elite AFL sport has taught Jeff “the Giesch” Gieschen a thing or two about leadership and the nurturing of star performers. Now he’s transferring those lessons to the business world. Leadership’s tough, he’ll tell us, but fairness, empathy and team spirit are paramount if you want to move from good to great. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Jan 30, 2023•12 min•Ep. 707
It’s far easier today to start a business than ever before, which has resulted in more competition in almost every space imaginable. Forget about benchmarking, ‘best of breed’ analyses, and price wars with your competitors, according to entrepreneur Roy Osing. Instead, you need to establish a clear, relevant and unique claim that distinguishes you from everyone else. Roy explains how that’s achieved with his strategic game plan. Business Essentials Daily is produced by: SoundCartel soundcartel.c...
Jan 29, 2023•10 min•Ep. 706
Change expert and coach Esther De La Cruz says businesses are still in a post-COVID flux at the moment, with many managers worried that they’ve not yet found their new groove. The worry isn’t necessary she says, and to help, offers three main areas businesses should focus on for 2023: 1. How to maintain or build corporate culture while working remotely; 2. Adopting a modest approach to goals and some belt tightening due to a worsening economic landscape, and 3. How to attract and retain favoured...
Jan 26, 2023•11 min•Ep. 705
