People often buy on impulse, so you must be able to respond quickly to close a sale. That’s according to entrepreneur Richard Turner, who’s written a book from his experience of founding four companies in four different industries: ‘The Essential Entrepreneur: What it takes to start, scale and sell a successful business’. Richard also outlines pricing techniques, which can be used to inspire customers to purchase. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 988...
Dec 14, 2022•11 min•Ep. 674
Being on time matters. In business, punctuality reflects your integrity and builds trust with others whom you honour with a promise of not being late. That’s according to business coach, productivity guru, Les Watson, whose own punctuality you can set your watch to. Les has some tips on how to combat distractions which can prevent us from arriving to events on time. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy in...
Dec 13, 2022•9 min•Ep. 673
In a highly competitive job market, overrun with highly selective candidates, the struggle to find great employees is real. Examining how you attract great staff includes how you onboard them and start them on their journey with your business. Sally Elson, Head of People at MYOB, discusses some fantastic onboarding research, commissioned by the business management platform. The results are revealing and offer great insight into how both employees and business owners view the process. Reference: ...
Dec 12, 2022•10 min•Ep. 672
One result of the new-normal we find ourselves in, is a renewed focus on workplace culture. And it’s incumbent on leaders to not only balance the values between business and staff, but be able to hold people accountable to those values. Mike Goldman is a leadership team coach, speaker and author of the number one best-selling book ‘Breakthrough Leadership Team. With more than 30 years coaching and consulting, he offers tactical strategies to build a strong workplace culture. References: Find out...
Dec 11, 2022•13 min•Ep. 671
They say, you are what you eat, and with good reason. The Western diet with its highly processed foods, sugars and salts, can make you feel drowsy, lead to weight gain and even diabetes. Dietitian Kate Save discusses the impact of a poor diet, and she outlines a lifestyle which will make you healthier, happier and more energetic – all of which are important to running a successful business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.co...
Dec 08, 2022•14 min•Ep. 670
Leading is tough, business is tough and being able to lead and motivate yourself is the key for being able to lead others. Mike Goldman is a leadership team coach and author of the number one best-selling book ‘Breakthrough Leadership Team'. He breaks down what self-leadership means and how to access it for yourself, putting you in a far better position to then lead others. References: Find out how Mike Goldman can transform your team and leadership skills, via his website , purchase his best-se...
Dec 07, 2022•11 min•Ep. 669
If retirement isn’t based around money, what is it about? What it’s not about is doing nothing. That’s according to Peter Graham, who’s been in the retirement game for 40 years as a financial planner, retirement coach and owner of Redefining Retirement. He’s wants people to rethink retirement and plan for purpose. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Dec 06, 2022•8 min•Ep. 668
Sales managers are often thrust into their positions because it’s the natural progression to their career. The problem is they’re often given little ongoing support and training in management. Sales and sales management are completely different things, says Sue Barrett, CEO of Barrett Consulting Group. She has identified 8 fundamental functions to give sales leaders the knowledge, skills and competence to drive better sales. Business Essentials Daily is produced by: SoundCartel soundcartel.com.a...
Dec 05, 2022•9 min•Ep. 667
How well does your brand stand out in a crowded market? Do people know who you are and how you’re different to others in your industry.? Entrepreneur Richard Turner says first impressions are important, and a professional-looking brand is critical for credibility. Richard outlines that in his book, ‘The Essential Entrepreneur: What it takes to start, scale and sell a successful business’. He discusses what makes for effective brand positioning and marketing. Business Essentials Daily is produced...
Dec 04, 2022•10 min•Ep. 666
If you find you don’t ever have enough time in your day, it might be because you are saying yes to everything that comes your way. Business coach Les Watson – aka the Time Lord – says you need to filter out those requests from people that take you away from the important things, whether it’s in your business or in your life. If saying no is just too hard, Les has some tips on how to do it without it coming across as rude or not caring. Business Essentials Daily is produced by: SoundCartel soundc...
Dec 01, 2022•10 min•Ep. 665
One thing that most staff look forward to is the Christmas party at the end of the year. It’s an opportunity for everyone to let their hair down and come together without the deadlines and other work-related stresses. However, bosses also need to be mindful of a myriad of different issues, like excessive alcohol consumption or inappropriate behaviour, that can sometimes occur at these events. Workplace expert Michelle Gibbings outlines some of the issues you need to think about when organising t...
Nov 30, 2022•8 min•Ep. 664
In the post-pandemic world, it’s time to ditch small business breakfast networking events and move into the big time. That’s according to business consultant and coach Tristan Wright from Evolve to Grow. He says, while they can suit some, most small business networking events are superficial and lacking in substance, and that going to fewer events attended by bigger players is far more productive. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnyst...
Nov 29, 2022•8 min•Ep. 663
It’s sobering to consider that if you retire at the official Australian age of 66, you could live another 20-30 years and while retirement and succession planning might not be on the top of your priority list, it should be. Peter Graham has been in the retirement game for 40 years as a financial planner, retirement coach and owner of Redefining Retirement. He’s talking about why and how to plan for pre-retirement. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 988...
Nov 28, 2022•9 min•Ep. 662
Making important decisions in an uncertain environment can not only be crucial to the success of a business but it can also play havoc with the decision-maker’s personal state of mind. Management Consultant Roger Perry explains how to lessen stress when it comes to making important decisions, and how decision makers should stand back and look at how they go about the process. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for ...
Nov 27, 2022•10 min•Ep. 661
As the pandemic swept the nation and Melbourne became the most locked-down city on Earth, one small businessman managed to retain his five CBD eateries. Michael Togias — the proprietor of the landmark Mr Tulk café at the State Library in Melbourne — is actually in the process of opening a new CBD café while so many other city businesses have closed. So how has he managed to keep his head above water? He describes his COVID story and explains why he has no choice but to try to expand his business...
Nov 24, 2022•14 min•Ep. 660
A lot of people in leadership positions, including business owners, don’t learn to be good managers. They just get on with it. But, how do you know if you’re a good manager or, heaven forbid, a bad one? Dr Dominic Loughlin has been researching this topic for many years. He outlines some of that analysis in his highly practical book, ‘Be a better manager in 5 minutes a day’. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for pr...
Nov 23, 2022•11 min•Ep. 659
The acronym UGRs stands for Unwritten Ground Rules. UGRs drive people’s attitudes and performance in the workplace - but they’re seldom talked about openly and you may have no idea what’s going on behind your back unless you actively check those UGRs out. Steve Simpson can help. He created the UGR concept and has been telling businesses for years that, good or bad, they’re fundamental to company culture and to success. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 ...
Nov 22, 2022•12 min•Ep. 658
Despite rapid changes going on all around us, many businesses still cling to the 9-to-5, Monday-to-Friday routine of full-time positions. Part-time employment can be a boon not only for employees but also for the companies that employ them. Flexible work specialist Belinda Morgan wants to change the reputation of part-time work, and not only junior roles – she reckons someone in a senior position should also be able to provide high-end value, while working less than 38 hours a week. Business Ess...
Nov 21, 2022•10 min•Ep. 657
Sales can be the hurdle some owners just can’t surmount. There are many reasons why people can find sales difficult, but according to business coach and evolve to grow founder Tristan Wright, it all comes down to the sort of confidence that can only come with knowledge. He says knowing a potential customer’s pain points, their market position and how your own product or service can meet their needs can make selling easier and help change the direction of a business. Business Essentials Daily is ...
Nov 20, 2022•8 min•Ep. 656
Whether you’re in business already, a student, or simply looking for a change, launching an online course could be a path to building you’re own entrepreneurial empire. That’s according to online course guru, Tina Tower, who has written a practical, step-by-step book on the process, ‘Million-dollar micro business: how to turn your expertise into a digital online course’. As the title suggests, you can convert your knowledge into a course for anyone in the world – and make seven figures in the pr...
Nov 17, 2022•12 min•Ep. 655
For a lot of businesses, there’s a big difference between what a new hire should understand and what they actually understand. That onboarding debt, as Brad Giles describes it, manifests itself through low retention and poor company culture. But, a proper 90-day onboarding process has proven to help improve the productivity and bottom-line of a business. Brad Giles shares his lesson from his book, ‘Onboarded: How to bring new hires to the point where they are effective, faster’. Business Essenti...
Nov 16, 2022•10 min•Ep. 654
Being your own boss is a dream for a lot of people. But are the shackles really removed? Leanne Faulkner, Founder of Fortitude at Work and a small business mental health advocate, explains how to balance the power you have to ensure you don’t alienate customers, clients and staff, while not losing yourself in the process? Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....
Nov 15, 2022•12 min•Ep. 653
We all have the same hours in the day, but some highly successful people are able to use that time better than others. Organisational psychologist Dr Amantha Imber wanted to learn more about productivity, so she interviewed hundreds of go-getters on her podcast, ‘How I Work’. She’s just written a book based on the podcast, called ‘Time Wise’. In this episode, she shares some of her podcast guests’ lessons on goal-setting, daily routines and decision-making. Business Essentials Daily is produced ...
Nov 14, 2022•10 min•Ep. 652
After spending seven years at university studying science and engineering, Michael Togias took a major life turn, setting up his first small business enterprise — a lottery shop on Melbourne’s urban fringe — in the year 2000. Since then, he’s followed his heart into hospitality and his beloved CBD, and now owns six cafes and eateries. Working from his flagship establishment, the landmark Mr Tulk Café attached to Victoria’s State Library, he attributes his survival, and success, to keeping strict...
Nov 13, 2022•13 min•Ep. 651
Playing the long game pays dividends, particularly in tough times. Carving out time for learning and connecting with other business owners is not only important for information gathering, but for your mental health. Leanne Faulkner is a small business, mental health advocate and the Founder of Fortitude at Work. She’s a small business owner, researcher and is completing her PHD in the mental health and wellbeing of micro business owners. She offers some great tips around ongoing learning, naviga...
Nov 10, 2022•10 min•Ep. 650
Do you have a narcissist in your business? At first glance, they may be just the cool and confident go-getter you’re hoping for. But, if it turns out that their supposed confidence is pure arrogance, and they’re putting others down to inflate their own ego, you’re probably better off without them. HR expert and CEO of Corporate Dojo, Karen Gately, explains how to recognise a narcissist and how to handle one if they are indeed in the workplace. Business Essentials Daily is produced by: SoundCarte...
Nov 09, 2022•12 min•Ep. 649
The pandemic has certainly changed the working landscape, with CBDs almost becoming ghost towns thanks to the huge number of employees working from home. But should business owners be fretting about whether their workforce is actually working? The answer is a firm “no” according to the founder and CEO of the Evolve to Grow consultancy, Tristan Wright. He says that any leader who is worried about productivity should look at themselves, rather than their employees. Tristan says that if a manager i...
Nov 08, 2022•9 min•Ep. 648
What are the most important things in your life? Do you have enough time to do those important things? For many people they don’t, because they spend too much time on other things that don’t matter. If that’s you, you need to learn how to set limits, and that means saying “no” to things and people that suck our energy. That’s according to productivity Donna McGeorge, who offers her 5 tips on creating more breathing space, so you can focus on the things that really matter. Business Essentials Dai...
Nov 07, 2022•9 min•Ep. 647
At this time every year University of Melbourne Economics Professor, Neville Norman joins us to look back at the year that was, so as to dig out any possible positives that businesses can build on for the year ahead. It’s a big challenge in 2022, which saw a doubling in consumer price inflation, a huge rise in interest rates, a sliding dollar and the shock of both widespread flooding and the war in Ukraine. But Neville does see good news - the Labor government has held back on any “industry dama...
Nov 06, 2022•10 min•Ep. 646
The tidal wave of the Great Reshuffle has seen a lot of people start their own businesses, many going all in on their side hustles. But of course, starting any kind of business is hard, it’s like running a marathon, made up of hundreds of sprints. To keep momentum and feel like you’re achieving things along the road to success, Alita Harvey-Rodriguez, Managing Director of the MI Academy, an award-winning digital marketing and customer experience consultancy, offers 3 key areas for business owner...
Nov 03, 2022•7 min•Ep. 645
