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Business Essentials Daily

SoundCartelbedaily.com.au

Business Essentials Daily features interviews with business experts and industry leaders, providing up-to-date, insightful advice on wide-ranging topics, including winning sales strategies, HR issues, mental health and leadership.

Hosted by Nicole Goodman, the goal is to encourage and inspire a new generation of Australian business owners to grow healthier, happier and more profitable businesses.

Business Essentials Daily is a podcast three decades in the making, from SoundCartel, the producers of the world's longest-running business audio magazine, 'Business Essentials'.

Business Essentials Daily is produced by the team at SoundCartel - executive producer Heather Dawson, producers by Nick Schildberger, Chris Ashmore and Nicole Goodman. Technical production by Pete Letts and Belinda Trimboli. 

Subscribe in your favourite podcast app and make Business Essentials Daily part of your daily routine.

Business Essentials Daily

www.bedaily.com.au

SoundCartel

www.soundcartel.com.au

+61 3 9882 8333

 

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Episodes

Time's money - invest it well!

Yes, we could all manage our time better. And the best way to do it? Kate Christie will tell us that we must stop thinking “management” and start thinking “investment”. Because time is a very precious commodity and we need to make sure we’re getting the best return on it. In fact, Kate, a time management expert and Founder and Director of Time Stylers will tell us that the investment approach will help us recoup 30 hours a month, every month. And what should we do with all that time? Spend on ou...

Jan 12, 202212 minEp. 434

Family business restructure for the next in line

If you’re thinking about hanging up your hat and passing the business on to the next generation, is the current business structure the right fit for the next in line? Evan Beissel, Tax Partner at Mazars, says it might be worth considering a restructure. He says a major factor in business restructures is tax, which can be mitigated by using the right concessions, including CGT rollover concessions. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnyst...

Jan 11, 202210 minEp. 433

New years resolution - controlling email

If you don't have strategies to tackle the onslaught of incoming emails, you'll spend even more time trying to find the important ones and be distracted by the ones that are less so. Email expert Steuart Snooks of Solutions 4 Success has a tonne of tips to manage your emails and get more time back in your day. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Jan 10, 20227 minEp. 432

Predictions for the New Year: Interest Rates & Growth

The coming year looks set to be marked by encouraging economic growth, but also interest rate rises. That’s according to Melbourne University Economics Professor Neville Norman, who says the Reserve Bank urgently needs to break its promise of no new interest rate hikes until 2024 or it may threaten the housing and stock markets. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Jan 09, 202211 minEp. 431

Summer Series: Success in half a second

Writing down your goals is one thing, but following through on them to achieve success is quite another. You could do worse than follow the advice of entrepreneur Matthew Michalewicz. He has developed and grown several technology companies in the US and Australia, his last achieving revenue from start-up to $20m in just 7 years. A much sought-after speaker and now co-founder and managing director of Complexica, Matthew shares his secrets to business and life success. Business Essentials Daily is...

Jan 06, 202212 minEp. 430

Summer Series: How to handle difficult conversations

As painful as it is, like ripping off a Band-Aid, sometimes you just need to have a chat with a difficult staff member. It’s never easy to confront an employee with an ongoing problem, but putting it off could lead to the issue worsening over time. Marita Ryan, Director of Marita Ryan Consulting, has some useful tips on how to conduct a critical conversation, which can actually help build trust and respect from the employee and indeed the whole team. Business Essentials Daily is produced by: Sou...

Jan 05, 202210 minEp. 429

Summer Series: Don't box me in!

The labels marketers use to describe consumers no longer serve the purpose they used to. That’s according to customer engagement expert, Michael Solomon, whose book, ‘The New Chameleons’, outlines how consumers defy the categories in which businesses often put them. The world today has made our lives more complex and so too the job of the marketer. Michael says the first step is recognising that demographic dichotomies are disappearing, and that technology has eliminated the need to deal with la...

Jan 04, 202212 minEp. 428

Summer Series: Being "right" can be oh-so wrong

How can you expect to please your customers when you’re determined to keep putting them “right” all the time? It's easy to fall into the trap of being right, says professional speaker on customer service Martin Grunstein, but that's not what the customer is looking for from you. Martin has examples of sales staff correcting their customers, and of companies enforcing rules that could be pushing people away. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 ...

Jan 03, 20229 minEp. 427

Summer Series: Business - it's a marathon!

Imagine setting yourself the challenge to run 250km in the searing heat of outback Australia. What lessons would you learn about yourself that you could apply to other aspects of your life, like your business? That’s what Kay Bretz set out to discover with his first ultramarathon – the Big Red Run in Birdsville – where he beat the race record by five hours. He’s since run multiple ultra-distances and was awarded the Australian Ultra Performance of the Year in 2019. The challenges he’s faced in h...

Jan 02, 202211 minEp. 426

Summer Series: Overcoming insecurity

It’s something a lot of people would never admit to being. Insecurity manifests itself in many ways but can have a devastating effect if left unchecked and unresolved. Jaemin Frazer has made it his life’s mission to help people overcome their insecurities. He’s founder of The Insecurity Project and author of 'Unhindered: The Seven Essential Practices for Overcoming Insecurity'. In this episode Jamein outlines those seven practices to unlock yourself from self-doubt and fear. Business Essentials ...

Dec 30, 202113 minEp. 425

Summer Series: Data and the rebuild of hospitality

For many companies, transitioning to more digital processes was something they were considering but not rushing into. COVID has accelerated a digital transition by an average of 6 years, with businesses rushing to incorporate digital strategies, to mitigate for future pandemics or disasters. But what about hospitality, one of the hardest hit industries? Well Paul Hadida, General Manager at SevenRooms explains that rebuilding begins with data and automation. Business Essentials Daily is produced ...

Dec 29, 20219 minEp. 424

Summer Series: I'll tell you a story

Have your ever wondered how the best salespeople win over their clients? With decades of experience, Mike Adams says the common thread is storytelling. Mike insists stories help establish rapport and trust, inspire action and close the deal. He shares tips from his book, ‘Seven Stories Every Salesperson Must Tell’, based on extensive research and his own international sales career. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listene...

Dec 28, 202111 minEp. 423

Summer Series: What does it take to innovate?

Risk taking should be encouraged if you want to see your business innovate. That’s the message from Amantha Imber, CEO of Inventium and author of ‘The Innovation Formula’. In the book she highlights fourteen science-based keys to business innovation and she discusses some very practical ideas that business leaders can immediately implement. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Dec 27, 20219 minEp. 422

Summer Series: Got a good story? Tell it!

What’s worse than having people talk about you behind your back? In a business sense, it can be worse if nobody’s talking about you at all. So, if you want your brand spoken about, it’s best that you control what people say. You can do that by telling your own stories. These days more and more businesses are discovering the powerful benefits of brand storytelling. Gabrielle Dolan is a business storytelling expert who shares ideas from her book, ‘Magnetic Stories: connect with customers and engag...

Dec 26, 202112 minEp. 421

Summer Series: Making the tough calls

Being a coach and umpire at the highest level of elite AFL sport has taught Jeff “the Giesch” Gieschen a thing or two about leadership and the nurturing of star performers. Now he’s transferring those lessons to the business world. Leadership’s tough, he’ll tell us, but fairness, empathy and team spirit are paramount if you want to move from good to great. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Dec 23, 202113 minEp. 420

Summer Series: Catch of the Decade - The rise and rise of online sales

Because of COVID-19, 2021 has brought immense opportunities for online businesses. Gabby Leibovich describes the current digital market and reflects on his own success of building and then selling the Catch group of companies for more than $1 billion. Gabby and his brother Hezi have written about their journey and they offer more than 200 tips for those looking to build their own digital empire in their new book, ‘Catch of the Decade’. Business Essentials Daily is produced by: SoundCartel soundc...

Dec 22, 20218 minEp. 419

Summer Series: Catch of the Decade - It's all about your people

Much has been said and written about entrepreneurs and the success borne from those committed to building and growing their own business. Less appreciated are the “intrapreneurs” – those talented employees who are as committed to your business as you are. It’s those intrapreneurs that Gabby Leibovich and his brother Hezi recognised and rewarded to help grow Catch, Menu Log, Scoopon, Luxury Escapes, and other businesses, which they sold for a billion dollars about a decade after launching. Busine...

Dec 21, 20219 minEp. 418

Summer Series: Catch of the Decade - lessons from a digital titan

In 2006, Gabby and Hezi Leibovich launched Catch of the Day, a website selling just one deal a day. By 2010, it was Australia’s number one shopping site, and in 2019 they sold the business to Wesfarmers for a whopping $230 million. How did they do it? Well, it’s detailed in the brothers’ new book: ‘Catch of the Decade: how to launch, build and sell a digital business’. Gabby shares his tips and his journey over three episodes for Business Essentials Daily. Business Essentials Daily is produced b...

Dec 20, 202111 minEp. 417

Summer Series: Don't lead with 'crumby' promises

Promising your employees bonuses or promotions, but never following through is known as “breadcrumbing”. The term originates from modern dating, where someone is being led-on with small morsels of interest, like phone calls and texts, but nothing eventuates. Karen Gately of Corporate Dojo says breadcrumbing in the workplace is dishonest, disrespectful and unfair. A more effective way to motivate staff, she says, is by being proactive and clear about individual expectations. Business Essentials D...

Dec 19, 202111 minEp. 416

Take time to recharge this Xmas

It’s important to have a decent break to recharge the batteries for the year ahead. Business coach Emma McQueen offers her top tips on what you can do over Christmas to prepare for 2022. She also discusses the worthiness of New Year’s resolutions, as well as her outlook for business in the coming year. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Dec 16, 202110 minEp. 415

Are you a bad boss?

There’s nothing good about bad bosses. Often, they are the reason a workplace is toxic, they can lead team members to suffer stress and mental health problems, and they’re the cause of staff turnover. However, bad bosses are not necessarily bad people – and they can learn to be good or even great. That’s according to workplace expert, Michelle Gibbings, who shares lessons from her new book, ‘Bad Boss: what to do if you are one, manage one or work for one’. Business Essentials Daily is produced b...

Dec 15, 202110 minEp. 414

A healthy you, a healthy business

They say, you are what you eat, and with good reason. The Western diet with its highly processed foods, sugars and salts, can make you feel drowsy, lead to weight gain and even diabetes. Dietitian Kate Save discusses the impact of a poor diet, and she outlines a lifestyle which will make you healthier, happier and more energetic – all of which are important to running a successful business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.co...

Dec 14, 202114 minEp. 413

The cyber threat to business

The world’s cyber criminals appear to have noticed that more businesses have gone online over the pandemic period, with a 13% increase last year in scam activity alone in Australia. And it isn’t only big firms that are being affected. The head of Information and Cyber Security for MYOB, Peter Wolski, gives some advice on how to protect your small business. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Dec 13, 20219 minEp. 412

A new campaign for struggling small businesses

Small Business Australia has launched a new “Keep Well and Buy Local” campaign so as to help businesses struggling as a result of the pandemic. The organisation’s Executive Director, Bill Lang, explains how big businesses are coming to the rescue for some of the half of small businesses fearing for their future. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Dec 12, 202111 minEp. 411

Unleashing your greatest potential

‘It’s All Possible!’ – the book title sums up Rob Hartnett's positive approach to personal development and business. From positive thinking to positive action, he says we can all achieve our dreams. Rob outlines his four-step possibility system to help us all achieve our goals. He combines his own story of personal development and achievement, with the inspirational stories of other everyday people who have overcome challenges to reach remarkable success. Business Essentials Daily is produced by...

Dec 09, 202113 minEp. 410

The art of saying no

If you find you don’t ever have enough time in your day, it might be because you are saying yes to everything that comes your way. Business coach Les Watson – aka the Time Lord – says you need to filter out those requests from people that take you away from the important things, whether it’s in your business or in your life. If saying no is just too hard, Les has some tips on how to do it without it coming across as rude or not caring. Business Essentials Daily is produced by: SoundCartel soundc...

Dec 08, 202110 minEp. 409

The phone's ringing - goody goody!

One of the best sales opportunities that's often ignored is customer enquiries from inbound phone calls. Colin Pearce explains how to win long-term loyal customers with his six-P's approach. When the phone rings in your business, Colin insists, be prepared to answer promptly. And then, be positive from the outset, be precise when scheduling an appointment, be personal, and – most importantly – be polite. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See...

Dec 07, 202110 minEp. 408

Simple Strategies for business success

A coach of coaches, Remi Pearson has built an international training business by practicing what she preaches. In her book “Simple Strategies for Business Success,” she promises to reveal how to dominate markets and conquer competition by giving value to customers, rather than just seeing them as a source of cashflow. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener for privacy information....

Dec 06, 202110 minEp. 407

Bitter news for the coffee industry

The price of your favourite cup of coffee is about rise by around a dollar thanks to a perfect storm of supply issues, bad weather and changing economics in the countries that traditionally grow the bean. The Managing Director of Café Culture International, Sean Edwards, outlines the reasons behind the price pressures, and looks at the impacts in a café industry that has lost about a quarter of its members due to COVID closures. Business Essentials Daily is produced by: SoundCartel soundcartel.c...

Dec 05, 20219 minEp. 406

Beware sociopaths in your business

It might be that you meet someone that comes across as your new best friend, but the charming behaviour of a sociopath is merely a front for their own selfish intentions. The best thing you can do, says Professor Gary Martin, is not hire them in the first place – but it's not always easy to spot someone with sociopathic tendencies. Professor Martin, CEO of the Australian Institute of Management in WA, takes us through six signs to determine if there’s a sociopath lurking in your business. Busine...

Dec 02, 202111 minEp. 405
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