In this episode we interview Dr. Rick Weisbarth, the president, and Dr. Jody Frost, the immediate past president of the National Academies of Practice (NAP). You may or may not be familiar with NAP, so we begin the interview with Rick introducing NAP, why it was established, and why it exists today. We talk about healthy partnerships and some of the partnerships NAP has established to promote interprofessional collaboration and represent the interprofessional perspective on national initiatives....
Jul 07, 2021•1 hr 1 min•Ep. 104
In this episode, we interview Beth Wonson about her book Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback” . Beth shares why she wrote the book and the 4- step process that can help managers give and receive feedback. Beth also talks about the Navigating Challenging Dialogue Framework she’s created. Toward the end of the interview, we discuss the impact of the pandemic on communication and feedback as well as the trends Beth is seeing in work environments. You pro...
Jun 30, 2021•40 min•Ep. 103
In this episode, we explore how Polarity Intelligence™ supports Team Psychological Safety. We discuss how to invite the voices of those with differing perspectives and look for any interdependencies of those perspectives. We also talk about advocacy and the role it plays in creating an environment of inclusion. As we close the episode we share the risks and benefits leaders face when they do or don’t use Polarity Intelligence™ to create an environment of Team Psychological Safety. We could tell ...
Jun 23, 2021•19 min•Ep. 102
Dr. Jo Shapiro was the founding Director of the Center for Professionalism and Peer Support at Brigham and Women’s Hospital and is an associate professor of Otolaryngology-Head and Neck Surgery at Harvard Medical School.. Dr. Shapiro saw early on how the culture of medicine needed to better support physicians and how physicians could support each other. The center was intentionally designed to provide practical applications through programs that have become models for other institutions. Dr. Sha...
Jun 16, 2021•58 min•Ep. 101
This 100th episode marks a major milestone in Healthcare’s MissingLogic Podcast history. Our core values include celebration and gratitude, so we are celebrating and expressing our gratitude in this episode! We are very grateful for our listeners and have thoroughly enjoyed producing the last 99 episodes of the podcast! During the episode you get to meet our Sound Doctor and our Personal Assistants who happen to be our husbands! The show wouldn’t go on without the support of these guys! We also ...
Jun 09, 2021•36 min•Ep. 100
In this episode we interview Dr. Jane McCurley and Dr. Val Morrison, Commissioners for the American Nursing Credentialing Center’s (ANCC) Pathway to Excellence® Program. The Pathway to Excellence® is an ANCC designation. It focuses on six standards to support culture and practice environments including different healthcare environments such as long-term care facilities and CVS MinuteClinic®. Jane shares with us the origins of the Pathway to Excellence® and why it was developed. Jane and Val talk...
Jun 02, 2021•54 min•Ep. 99
In this episode, we interview Dr. Edgar Schein and his son Peter about the second edition of their book Humble Inquiry: The Gentle Art of Asking Instead of Telling. They share a little about the book and why they wrote the second edition. Ed and Peter describe why Humble Inquiry is not just a process but an “attitude”. Ed talks about the different levels of relationships and shares how Humble Inquiry can be leveraged to raise our levels of relationship. During the interview we also discuss the r...
May 26, 2021•1 hr 10 min•Ep. 98
If you are like many of the clinicians and healthcare leaders we have worked with over the past 30 years, you have experienced the tension between completing routine tasks and practicing at the top of your license or delivering your full scope of practice since the beginning of your career! The tension is real. And the struggle to balance this tension is significant because safe, quality care is dependent on both. As a leader, you probably already realize one is not more important than the other...
May 19, 2021•28 min•Ep. 97
In this episode we interview Dr. Kevin Browne, Vice-President and Deputy Chief Nursing Officer of Memorial Sloan Kettering (MSK). Kevin shares with us his incredible story of experiencing COVID as a patient in his own hospital and as a nurse leader in New York City. His personal story was so remarkable he ended up on the NBC Today Show! Kevin describes his quest to strengthen the commitment of MSK to evidence-based practice and his experience applying evidence to his own care during the COVID-19...
May 12, 2021•44 min•Ep. 96
The past year has been challenging for everyone, but it has been especially challenging for those working in the healthcare system. The front-line clinicians and staff have experienced extraordinary challenges and trauma, and the healthcare leaders who support them have also faced challenges they never imagined. “I think that our healthcare system and our healthcare leaders have been remarkable in their response,” says Robyn Begley. During the episode we interview Dr. Robyn Begley, the Chief Exe...
May 05, 2021•41 min•Ep. 95
Creating interprofessional collaborative practice environments has been a long road! The challenge has never been how to work collaboratively in emergent situations; we can do that all day long. The challenge is sustaining it once the emergent situation has passed. Successful and sustainable interprofessional collaboration requires leaders to leverage individual competency and team competency in the healthcare workforce. In this episode we talk about the accountabilities healthcare leaders have ...
Apr 28, 2021•18 min•Ep. 94
To say vulnerable populations have been impacted significantly by the COVID-19 pandemic is an understatement. Yet, at the same time, communities and businesses are partnering to develop innovative solutions to address the disparities that plague this population. “The pandemic is teaching us how interdependent we are on each other, and how creative we can be to solve things locally.” says Lauran. After 2020, when it comes to managing the margin and serving the mission, everything and nothing is t...
Apr 21, 2021•48 min•Ep. 93
Leaders have been facing one of the most difficult times in their careers. And it’s not coming to an end any time soon. Let’s face it. Leadership is not easy on a normal day let alone during a pandemic! If you are feeling guilty, exhausted, frustrated, and conflicted then you are an overwhelmed healthcare leader. Overwhelmed healthcare leaders are looking for new tools and skills to enhance their effectiveness, change the conversations they’re having, and address the unprecedented challenges the...
Apr 14, 2021•1 hr 7 min•Ep. 92
It was so inspiring to interview and dialogue with Dr. Seena Haines about well-being. As we begin our interview, Seena shares with us her personal health professions journey, which leads to a brief discussion on how our experiences and stories inform who we are and what we do. Seena shares her passion for well-being began with her own personal struggles and the desire to pay it forward. She informs us that well-being is subjective and influenced by multiple factors including psychosocial resourc...
Apr 07, 2021•45 min•Ep. 91
One of the consistent messages we are hearing from overwhelmed leaders is they want to do more to care for their team, but they are neglecting themselves in the process. A leader’s well-being doesn’t have to be in competition with caring for the team. You can care for you and your team. Since this is such a prominent theme in our conversations with leaders today, we thought it would be appropriate to share this encore episode and interview with our dear friend and colleague Dr. Jeanne Roode. Dur...
Mar 31, 2021•56 min•Ep. 90
When we did this initial interview with Dr. Paniagua we had no idea that within a few months we would be facing a global pandemic that would not only add to the stress and mental health challenges healthcare clinicians were already facing but would lead to a parallel pandemic. In this interview Dr. Miguel Paniagua shared his personal and professional story about burnout, clinician well-being, and resilience. The interview is as pertinent today as it was a little over a year ago. There are many h...
Mar 24, 2021•43 min•Ep. 89
In this episode we talk with Dr. Andrea Pfeifle, about the history and future of interprofessional education (IPE) and collaborative practice (IPCP), her experiences as a leader in today’s environments, and some of the barriers that have inhibited progress. Andrea shares her interprofessional journey and a little of how a special relationship with a young boy and his family ignited her love affair with interprofessional collaboration. She also tells how an invitation, from the Dean of Medicine a...
Mar 17, 2021•58 min•Ep. 88
We didn’t think when we conducted this interview back in June of 2020 that we would still be facing significant challenges associated with the COVID-19 pandemic. This episode is as relevant now as it was when we originally recorded it. During this episode we interview our dear friend and colleague Dr. Barry Johnson about two crux polarities/tensions we are facing as a nation during the COVID-19 pandemic. The two polarities/tensions we discuss during the interview are Health And Economy and Indiv...
Mar 10, 2021•1 hr 6 min•Ep. 87
In this episode we talk with co-authors, Dr. Mark Goulston and Dr. Diana Hendel, about their book Why Cope When You Can Heal? How Healthcare Heroes of COVID-19 Can Recover from PTSD . In their book, Mark and Diana paint the picture of the “perfect storm for trauma” that is being experienced by healthcare workers today. In the interview Diana shares her perspective that healthcare workers are the grittiest, toughest, most resilient people in our society. But we are living in the downside of our s...
Mar 03, 2021•1 hr 3 min•Ep. 86
We are thrilled to provide this Encore episode of our interview with our dear friend and mentor Dr. Barry Johnson. Barry is the author of AND: Making a Difference by Leveraging Polarity, Paradox, or Dilemma. Volume One: Foundations . AND is for people interested in making a positive difference in the world or in any part of their life as a citizen, a family member, or an individual within an organization. Volume One of AND covers the application of fundamental polarities from different system pe...
Feb 24, 2021•59 min•Ep. 85
Would you like to lead or work in a healthy work environment? Eliminating toxic work cultures and replacing them with healthy work environments is no small feat but it’s something we share a passion for with Moe Carrick the author of Bravespace Workplace . It was such a pleasure to talk with Moe. In the episode she speaks about her experiences in creating Bravespaces, what makes a workplace toxic and how workplace toxicity hurts the individuals within the environment. We also talk about healthca...
Feb 17, 2021•58 min•Ep. 84
Do you ever wonder why you keep experiencing and solving the same problems over and over again? Every day feels like Ground Hog Day! If you are like other healthcare leaders who are excellent and well-regarded problem solvers, you’re frustrated and a little embarrassed. Well, we were too! Good news- you’re in the right place if you want to leave that all behind! In this encore of our very first podcast episode, we share our story, how we were “mad as hell” and how we chose to stop the madness an...
Feb 10, 2021•26 min•Ep. 83
It was a pleasure to talk with Susan Dentzer about the important work she is doing at the Robert J. Margolis Center for Health Policy at Duke University, the complexity of healthcare, and some of the challenges the healthcare system and leaders are facing today. Areas of focus for the Center have been health system transformation and specifically the transition from volume to value payment, biopharmaceuticals, medical products/devices, global innovation, and most recently health equity. Early in...
Feb 03, 2021•1 hr 8 min•Ep. 82
Welcome to Monday Morning Live with Tracy and Michelle. This is a live show we do from our Facebook page every Monday morning. We choose a topic and share what we've learned or our experience with it. This morning talk about identity, what we mean by identity, why identity matters when it comes to work life balance, and what three identities influence your work life balance.
Feb 01, 2021•16 min
If you are like many of the overwhelmed healthcare leaders we talk with you feel stretched beyond your capabilities on a day-to-day basis. One of the ways you can have more energy, time and balance in your life is to establish boundaries. In this episode we explore why it’s important to set boundaries, how boundaries can lead to resilience and balance in your life, and how they are a form of self-care. Continually adding more to your plate and not taking anything off results in stress and overwh...
Jan 27, 2021•26 min•Ep. 81
Welcome to Monday Morning Live with Tracy and Michelle. This is a live show we do from our Facebook page every Monday morning. We choose a topic and share what we've learned or our experience with it. This morning talk about setting boundaries, what we’ve experienced with boundary setting, why boundaries are about you and not other people, and some of our strategies for boundary setting.
Jan 25, 2021•17 min
If you are like most of the healthcare leaders we talk with, the past year was a year full of challenges and changes. It looks like based on what we have seen thus far in 2021 those challenges are going to continue for a while longer. Some of those challenges and changes may have bumped up against some of your values, like maintaining your well-being, supporting your team(s), and connecting with others. You may have even experienced some moral distress having to make decisions that are not align...
Jan 20, 2021•27 min•Ep. 80
Welcome to Monday Morning Live with Tracy and Michelle. This is a live show we do from our Facebook page every Monday morning. We choose a topic and share what we've learned or our experience with it. Today is Martin Luther King Jr Day and we are going to talk about dreams! The dream we had for our business when we launched it three years ago today, the values that guide us and the things we’ve learned along the way and in the past year.
Jan 18, 2021•19 min
It was a delight to interview Roberta Young about her article Being a Nurse in the Family. Roberta explains what led up to co-authoring the article in My American Nurse in January of 2020 with her colleague Teresa Anderson. During the episode we discuss these unique situations and how the experience can be leveraged to improve or change how one chooses to practice as a nurse. Even though the conversation centers on nurses’ experiences, we acknowledge other clinicians also have similar experience...
Jan 13, 2021•53 min•Ep. 79
Welcome to Monday Morning Live with Tracy and Michelle. This is a live show we do from our Facebook page every Monday morning. We choose a topic and share what we've learned or our experience with it. This morning we are going to talk about not finding work life balance but creating it, why you won’t find it, investing in yourself, and how coaching can support you.
Jan 11, 2021•17 min
