Lou Holtz says, “In this world you are either growing or you’re dying, so get in motion and grow”. If you are like many leaders today, you feel the pressure to “be more” to improve your performance at work and at home. Do you want to up your game? Maybe take your performance to the next level or possibly grow and evolve as a leader, parent, or partner or spouse? At the same time do you wonder when you’re going to get a break? When you might find some time to breathe. Or maybe you’re wondering wh...
Aug 05, 2020•25 min•Ep. 56
Today’s episode is based on over 30 years of experience that we have had working with healthcare organizations across North America. We’ve observed over the years that organizations have the same problems, concerns, culture, and practice issues. Within each organization these challenges appear to be unique to the organization but when you have a more global perspective you can see these challenges are pretty much the same in other healthcare organizations. Healthcare leaders enter what we call t...
Jul 29, 2020•26 min•Ep. 55
In today’s episode, we interview Darren J. Gold. Darren is the author of Master Your Code: The Art, Wisdom, and Science of Leading an Extraordinary Life. The book was based on a letter that Darren wrote to his son following his graduation from high school and prior to his transition to college. The inspiration to shape the letter into a book came after receiving positive feedback from a few thousand people who read the letter because it had been forwarded to them from someone else. Darren’s hope...
Jul 22, 2020•49 min•Ep. 54
Introduction to the Episode: Dialogue lifts us out of polarization and into a greater common sense and is a means for accessing the intelligence and coordinated power of groups of people.- - William Issac We are thrilled to be talking about dialogue and how dialogue skills can help leaders reach new levels of understanding. Dialogue is one of founding principles of our business and the cornerstone of who we are as healthcare leaders, business partners and best friends. During this episode we are...
Jul 15, 2020•40 min•Ep. 53
We begin our interview with our guest Dr. Jeanne Roode, talking about the influence Polarity Thinking™ has had on us as healthcare leaders and the polarities at play during the COVID-19 pandemic. As a healthcare leader amid COVID-19, Jeanne is recognizing the polarity of keeping people safe and rescuing the economy and how this is a polarity manifesting in front of us and on a world stage every day. She’s also experiencing the margin and mission polarity as healthcare organizations face signific...
Jul 08, 2020•56 min•Ep. 52
Today, we talk with Dr. Diana Hendel. Diana is a pharmacist, healthcare executive, consultant, inspirational leader, and the author of Responsible: A Memoir. Diana describes her book as a “story that demanded to be told”. During our interview, Diana shares her incredible journey as a CEO through a traumatic event and crisis at a California hospital where three colleagues lost their lives. Her motivation for writing the book was to pay tribute to the colleagues who lost their lives and to former ...
Jul 01, 2020•54 min•Ep. 51
“Relationships are all there is”- Meg Wheatley Let’s face it, growing up many of us were not taught how to develop healthy relationships. We learned about relationships and how to be in a relationship by observing others. We are thrilled to be talking about relationships during this milestone episode. Relationships are the foundation of our business and the cornerstone of who we are as healthcare leaders, business partners and best friends. During this episode we are going to share the relations...
Jun 24, 2020•38 min•Ep. 50
All eyes of the nation have been focused on New York during the COVID-19 pandemic. During this episode Dr. Vicky Tiase shares with us what it has been like to be a leader in one of the major NYC hospitals during the pandemic. Dr. Tiase shares her extreme gratitude for the support from nurses across the country who came to New York to help. We learn about the initial days of the pandemic and how overwhelming it felt, how hard it was to ramp up quickly and how the leadership teams worked diligentl...
Jun 17, 2020•52 min•Ep. 49
Three landmark reports from the National Academy of Medicine (previously known as the Institute of Medicine) had been guiding the transformation of the healthcare system for twenty years. Now a fourth report, Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being has been written to guide the healthcare system through the burnout crisis. The cost of burnout is significant and is experienced at the individual, organizational and societal levels according to the NAM...
Jun 10, 2020•28 min•Ep. 48
During this episode we interview our dear friend and colleague Dr. Barry Johnson, the father of Polarity Thinking™ about two crux polarities/tensions we are facing as a nation during the COVID-19 pandemic. The interview is based on two Op-Ed pieces that will be included in Barry’s new book, AND Making a difference by leveraging polarity, paradox, or dilemma- Volume One: Foundations which is to be released this month (June 2020). The two polarities/tensions we discuss during the interview are Hea...
Jun 03, 2020•1 hr 6 min•Ep. 47
Have you been more productive during the COVID-19 pandemic or less productive? Have your relationships improved during the COVID-19 pandemic or are your relationships more strained or non-existent? In Episode #46 of Healthcare’s MissingLogic Podcast we talk about the tension between productivity and relationships during the COVID-19 pandemic. The tension between productivity and relationships is one that all healthcare leaders must manage well if they want to be successful and thrive as a leader...
May 27, 2020•28 min•Ep. 46
These are scary and intense times we are in and at the same time there are some wonderful things happening! In the United States we have been polarized by the differences in our thinking and beliefs and divided in many ways as citizens including isolating ourselves from each other. Right now, there are people putting those things aside and stepping up and supporting each other. #InThisTogether In Episode #45 of Healthcare’s MissingLogic Podcast we talk about the interdependent relationship betwe...
May 20, 2020•38 min•Ep. 45
Right now, in the middle of the COVID-19 pandemic, it can feel like you’ve lost all control over your life. Things feel chaotic, uncertain, and many of us find ourselves facing challenges we never dreamed we’d face in this lifetime. Our routines have been interrupted drastically at home and at work! Where we had boundaries previously there doesn’t seem to be any and where there were no boundaries there are more! In this episode we talk about how to manage the tension between structure and flexib...
May 13, 2020•30 min•Ep. 44
This is not the first time we have discussed this chronic tension or polarity. But work and home balance has a whole new meaning during this COVID19 pandemic. Society has experienced huge shifts in the workforce leaving the office/organization and working from home to “flatten the curve”. As healthcare leaders, some of you are working longer hours and shifting work/home placement with other leaders to assure continuity. The stressors at work and at home have changed dramatically and in unprecede...
May 06, 2020•37 min•Ep. 43
Right now, during the COVID-19 global pandemic, we are in the throes of constant change on the largest scale we have ever experienced as human beings on the planet. This is probably the most intense and profound change we will experience or witness in our lifetime. There isn’t much across the world that hasn’t changed! Of course, at the top of the list of changes is social interaction. But we have also experienced changes in travel, education, housing, shopping, healthcare and work environments ...
Apr 29, 2020•28 min•Ep. 42
We have thoroughly enjoyed hosting Healthcare’s MissingLogic podcast and we want to thank all our listeners for tuning in! When we started the podcast, we wanted to reach as many healthcare leaders as possible and help them see that Polarity Thinking™ can be applied in almost all situations. So, it warms are heart when a listener leaves us an iTunes review like this one from RD4IPE: “What a fun and refreshing looks at the healthcare system from the inside out! These ladies bring a critical persp...
Apr 22, 2020•16 min•Ep. 41
While the burnout crisis is nationwide and impacts all health professions, most of the evidence reported in the literature is focused on physicians and nurses. There is very little known or understood about the experience of other health professionals. We are so happy to have Erika del Pozo on the podcast today. Erika is an Occupational Therapist and the Founder and CEO of Joy Energy Time, a media and events company, that offers healthcare professionals content and resources around burnout, stre...
Apr 15, 2020•51 min•Ep. 40
As leaders during this global healthcare crisis, you are experiencing challenges you never dreamed you would face as a leader. Right now, when expectations are high, outcomes are critical, and you are being asked to take on tasks and projects you know nothing about, is the time to draw on and lead with your strengths. Leading with your strengths and taping into the strengths of others can reduce stress and enhance feelings of empowerment. Not everyone has the same strengths and that’s a good thi...
Apr 08, 2020•35 min•Ep. 39
The World Health Organization has declared 2020 the International Year of the Nurse and Midwife. We are thrilled to have Bonnie Barnes and Cynthia Sweeney from the DAISY Foundation on the podcast today. The DAISY Foundation was established following a family tragedy to say thank you for the compassionate, sensitive, kind care nurses provide. The DAISY Foundation provides a vehicle to recognize and honor nurses for extraordinary care. The DAISY Award is a form of meaningful recognition of nursing...
Apr 01, 2020•59 min•Ep. 38
We are programmed at an early age to solve problems. We are taught to examine the alternatives and find the “right” answer/solution, to use our “ or thinking” to choose either answer/solution A or answer/solution B. In fact, we are rewarded throughout childhood, adulthood and throughout our professional development and careers for strong problem-solving skills. But it many instances, as noted by Albert Einstein, “You can’t solve a problem with the same level of thinking that created it". If you’...
Mar 25, 2020•31 min•Ep. 37
We are so happy to have our friend and colleague Dr. Katie Eliot on the podcast today. Dr. Eliot is a dietitian nutritionist. While the burnout crisis is nationwide and impacts all health professions most of the evidence reported in the literature is focused on physicians and nurses. In this episode with Katie we discuss clinician burnout from the dietitian nutritionist perspective. Katie sheds some light on some of the unique causes of stress and burnout for dietitian nutritionists and for stud...
Mar 18, 2020•36 min•Ep. 36
It’s an important time to have the conversation in the healthcare environment about the reality of the healthcare leader given the national call to address clinician burnout. Leaders are you struggling to manage your workload, prioritize all the competing demands and find time for your family? Do you feel responsible for helping the staff but at the same time wonder how much more you can take? In this episode we talk about healthcare leaders taking care of themselves in order to support and care...
Mar 11, 2020•25 min•Ep. 35
Is there anyone who is not trying to manage the tension between WORK and HOME? Do you feel the tension between focusing on your work and paying attention to what’s happening at home? We spend most of our waking time at work rather than home! This tension between the two is NOT going away! We highly value both aspects of our lives, that’s why the tension can seem so daunting or challenging In today’s podcast we discuss the Work and Home Polarity. This is a key polarity especially given the signif...
Mar 04, 2020•28 min•Ep. 34
We are so happy to have our friend and colleague Heather Graham on the podcast today. Heather is a licensed clinical social worker and certified employee assistance professional. In our conversation with Heather we explore the system and individual polarity in the context of clinician burnout, well-being and resilience. There are numerous stressors impacting clinician burnout and well-being these days. Recently there has been increases across the board in interpersonal and generalized stress. He...
Feb 26, 2020•48 min•Ep. 33
“Tell me what you plan to do with your one wild and precious life?” – Mary Oliver If you are listening to our podcast, it’s more than likely that at some point in your career path you chose to serve in the healthcare field, and you may have also made the choice to be a leader. If you did so, again it is more than likely that you made that choice because you wanted to contribute to something bigger than yourself. As a leader you may have felt, or you currently feel, the tension between making a d...
Feb 19, 2020•37 min•Ep. 32
We are so excited to have Charlee Alexander from the National Academy of Medicine (NAM) with us on the podcast today. Charlee gave us a behind the scenes take on the NAM Action Collaborative and the work that began in 2017 to not only address clinician burnout but to shine a light on the issue, improve our understanding of the challenges, and accelerate evidence-based solutions. The development of the Action Collaborative enabled multiple stakeholders to come together around a common purpose and...
Feb 12, 2020•48 min•Ep. 31
“The greatest danger in times of turbulence is not the turbulence, it’s to act with yesterday’s logic”. Peter Drucker What logic are you using as a leader to address today’s challenges or to prepare for tomorrow? We are so excited to have Dr. Daniel Pesut with us on the podcast today to share his knowledge and expertise regarding healthcare and nursing leadership and the different models and ways of thinking that are essential for today’s and tomorrow’s leaders. Dr. Pesut encourages futures work...
Feb 05, 2020•46 min•Ep. 30
We are so excited to have Dr. Cathy Ivory on the podcast with us today. She brings her expertise and knowledge in nursing practice, health informatics and research to the conversation around the technology and practice polarity in healthcare. We’re talking today about the strong tension between the domains of technology and practice and how often one is disregarded or more highly regarded than the other. “It is important to think about both [practice and technology] whenever we are making a deci...
Jan 29, 2020•57 min•Ep. 29
Today we are talking about Polarity Thinking™ as an essential leadership skill. Let’s face it. Leadership is not easy! All leaders can use tools and skills to enhance their effectiveness, change the conversations they’re having and transform their leadership style. We are blessed to have Diane Hanson with us today. Diane has leveraged polarities in her personal and professional life for over 20 years and has a lot of wisdom to share with us. “Once you understand and believe in the logic and pred...
Jan 21, 2020•1 hr 7 min•Ep. 28
We are so excited to have Dr. Susan Hanrahan on the podcast with us today. We’re talking today about preparing the future workforce for the 21st Century. As Dr. Hanrahan pointed out, we are already in the 21st Century, so we are already behind! That’s why these kinds of conversations are so important. Dr. Susan Hanrahan shares some new ideas about higher education and what’s missing and what’s needed to prepare the future workforce. She challenges the status quo and shares some fresh, progressiv...
Jan 15, 2020•42 min•Ep. 27
