Bulletproof Dental Practice Podcast Episode 38 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Dr. Jonathan Abenaim, founder of Smile Syllabus Training Institute , owner of Jonathan Dental Spa Key Takeaways: Use the 80/20 rule to determine which patients are best for your practice. Make sure your house is in order first before you invite people in. Make sure you have the right team and that the team believes your vision. Your hygienists’ first objective should be creating relationships wi...
Sep 21, 2017•47 min•Ep. 38
Bulletproof Dental Practice Podcast Episode 37 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Key Takeaways: Listen to part 1 before proceeding! Operations manuals are created so you can focus on your highest and best use Silo 1 – Clinical systems Create manuals for the various positions within the clinical team; dental assistant, hygienist, doctor, etc. The manual should contain all processes and procedures – documented. Include pictures, diagrams Running through a comprehensive checklist free...
Sep 18, 2017•25 min•Ep. 37
Bulletproof Dental Practice Podcast Episode 36 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Key Takeaways: What does it mean to work ON your business instead of IN your business? A lot of dental practices aren’t really run like business at all. Ignorance is NOT bliss. The e-myth (entrepreneurial myth) is that most people who start a business are entrepreneurs, when in reality, most people who start a business are technicians. Because we have a high level of understanding of dentistry, we thin...
Sep 14, 2017•20 min
Bulletproof Dental Practice Podcast Episode 35 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Brett Judd, Your Practice Therapist Key Takeaways: Key areas of dental burnout and stress: Staff issues Cash flow issues Stress in general Burnout starts to set in at approximately 7-10 years Divorce rate is systemic in dentistry, and averages about 46% Divorce is going down in general population, dentists have a higher rate of divorce when you look at divorce rate by profession Studies show whe...
Sep 07, 2017•52 min•Ep. 35
Bulletproof Dental Practice Podcast Episode 34 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Reposted from Dentistry Uncensored with Howard Farran Key Takeaways: There seems to be a lot more opportunity in the Atlanta area focusing a new practice in more rural areas. Having great chair-side manner is key to success in dentistry. Some of that manner is inherent, but it can be developed with real-world training. Solo dentists have great advantages in providing excellent customer experiences, qua...
Aug 29, 2017•1 hr 8 min
Bulletproof Dental Practice Podcast Episode 33 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Dave Monahan , CEO of Kleer Key Takeaways: Kleer is a cloud-based dental care plan that helps dentists connect with patients who want more service. 50% of consumers in the US don’t see the dentist on an annual basis. Dental insurance is too complex, too many limitations, too expensive. Consumers and dentists both are frustrated with the system. Consumers want more dental care, but they face issu...
Aug 21, 2017•38 min
Bulletproof Dental Practice Podcast Episode 32 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Chuck Blakeman, entrepreneur and presenter at GOTT Summit Key Takeaways: GOTT stands for Get Off The Treadmill, the annual summit is all about creating a dental practice that produces BOTH time and money. 70% of business is similar/generic. Problems are the same across industries. Business has little to do with the craft itself, but everything to do with the way people work. Dentists really need...
Aug 11, 2017•1 hr 4 min•Ep. 32
Bulletproof Dental Practice Podcast Episode 31 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Ben Greenfield of Ben Greenfield Fitness Key Takeaways: What is biohacking? Used to mean someone who literally hacks their biology. Lately it’s become a catch-all term for figuring out ways to enhance biology by hacking or shortcutting for better biological health. Benefits and drawbacks to reverse osmosis water Best approach to detox from mercury and lead Pompa’s True Cellular Detox Chelation t...
Jul 13, 2017•40 min
Bulletproof Dental Practice Podcast Episode 30 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Watch the full video of the lecture by clicking here! Start with Why Born & raised ATL Buckhead - flagship practice “To use my God-given talents to provide for my family, friends, and team. To use dentistry & business of dentistry to create a legacy. To enjoy my finite life and to know I maximized it and I mattered.” My Practice Evolution Start, today, where I’m going? 2002 - Graduated dental s...
Jul 06, 2017•45 min
Bulletproof Dental Practice Podcast Episode 29 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Dr. Chris Ramsey / Co-owner of Ritter & Ramsey Watch the full video of interview by clicking here! Key Takeaways: Take care of your team. Your team will take care of your patients, and your patients will take care of our profits. Strive to be the best. You don’t have to be the best in the WHOLE world, but be the best in YOUR world. Success isn’t the same for everyone. Define what success mea...
Jun 29, 2017•1 hr 3 min
Bulletproof Dental Practice Podcast Episode 28 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Dr. Chris Ramsey / Co-owner of Ritter & Ramsey Watch the full video of interview by clicking here! Key Takeaways: Take care of your team. Your team will take care of your patients, and your patients will take care of our profits. Strive to be the best. You don’t have to be the best in the WHOLE world, but be the best in YOUR world. Success isn’t the same for everyone. Define what success mea...
Jun 22, 2017•42 min
Bulletproof Dental Practice Podcast Episode 27 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Fred Joyal / Founder of 1-800-DENTIST Key Takeaways: Many dentists still struggle with basic ideas of effectively promoting and marketing their practices. Patients judge you by their experience, and 90% of the patient experience is non-clinical. Developing clinical skills is important, but success is determined by the office’s culture. Building better relationships with your team and patients wi...
Jun 15, 2017•57 min
Bulletproof Dental Practice Podcast Episode 26 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Stuart Faught / Founder of PatientSnap.com Key Takeaways: Online reviews are crucial to the success of your dental practice, they can also be very hard to obtain. Make sure every patient receives a text message right after their appointment asking for review and giving links to post a review. Key platforms are Yelp, Google, and on your website. 88% of patients are currently checking online revie...
Jun 01, 2017•39 min
Bulletproof Dental Practice Podcast Episode 25 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Erika Pusillo / Practice Optimizer @ Spodak Dental Group Key Takeaways: Running a 4-person office is quite different than running a 40-person team, the key is having the right leadership for your team. Every new stage in your life requires a different version of you. Seek areas that need improvement and try to optimize those areas. Leadership is essential for practice growth, having one person r...
May 25, 2017•54 min
Bulletproof Dental Practice Podcast Episode 24 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Bruce Johnstone / Apex Design Build Key Takeaways: It is better to have one team handle everything rather than having separate contractors handle your renovation. In a Design-Build Model, the liability and risk is lower because you talk to only one supplier committed to finishing the design. Look at dentistry as a retail function than a health care function in order to learn how to utilize space...
May 18, 2017•1 hr 2 min
Bulletproof Dental Practice Podcast Episode 23 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Josh Robbins / America's Best 401k Key Takeaways: The 401k is a massive liability for any business owner. As the business owner, you are in charge of setting up the account for the sole benefit for your employee. The providers of 401k are broken. There are too many so you need to choose the right one for your team. There are many funds within a 401k plan. You need to know what and why it is bein...
May 08, 2017•41 min
Bulletproof Dental Practice Podcast Episode 22 Host: Dr. Peter Boulden / Atlanta Dental Spa Guest: Craig Cody Key Takeaways: Mistake 1 - Failing to plan. Like buying a car or a house, you need to make a plan how you’ll pay off your taxes. Mistake 2 - Choosing the wrong entity to operate. You need to understand the different types of entities available before deciding which entity you would choose. Mistake 3 - What-if Paranoia. Do not be afraid of the questions of the IRS as long as you follow th...
Apr 20, 2017•44 min
Bulletproof Dental Practice Podcast Episode 21 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Key Takeaways: Find fulfillment in helping others. Today is the golden age of dentistry. To create a raving fan culture, your team must know how to make creative solutions within a given paradigm. Self-managed teams - they know what to do and they manage themselves. This results in more fulfillment. Tell your employees the WHY of the job. Make it results and performance-based. Learn to be self-sufficie...
Apr 13, 2017•58 min
Bulletproof Dental Practice Podcast Episode 20 Host: Dr. Peter Boulden / Atlanta Dental Spa Guest: Michael Levin Key Takeways Dentistry is a crowded marketplace. You can distinguish yourself by writing a book. You can target niche audiences using a book and build your credibility in that niche. Writing a book is easy using the right resources. You don't even need to write the entire book. You can hire ghostwriters to write it using the knowledge you have. Patients who buy your books and become f...
Mar 16, 2017•43 min
This is a republished interview from The Relentless Dentist. I met Dr. David Maloley of Avon, Colorado - at the Voices of Dentistry conference in Nashville, TN this February. His energy and story that I heard during his presentation almost compels you to live that EPIC life....and the relentless pursuit of it. It was an incredible conversation- check it out!
Mar 02, 2017•34 min
Bulletproof Dental Practice Podcast Episode 18 Host: Dr. Peter Boulden / Atlanta Dental Spa Key Takeaways: 3 Reasons for Doing a Morning Huddle Bring your team into alignment Allow you to discuss opportunity Provides transparency. You can share your numbers with your team. Tips for a Good Meeting: Meetings should be done by the office manager or a team member Start on time and when everyone is ready. Meetings should be 15 minutes max. End the meeting on a motivational note. Top Things to Discuss...
Feb 23, 2017•7 min
Bulletproof Dental Practice Podcast Episode 17 Host: Dr. Peter Boulden / Atlanta Dental Spa Guest: Dr. Brady Frank Key Takeaways: DSO (Dentist Service Organizations) were created to address legal challenges presented by corporate dentistry. Dentists can take advantage of this. Dentists should learn how to become owner-dentists then hire an associate to do heavy lifting of clinical dentistry. Equity harvesting - find a value-added practice, acquire it and convert it to cash Knowing your business ...
Feb 15, 2017•59 min
Bulletproof Dental Practice Podcast Episode 16 Host: Dr. Peter Boulden / Atlanta Dental Spa Guest: Matthew Lewis Key Takeaways: Corporate often invites dental students to join them although it feels that they only present ideal scenario most of the time. Deciding to sell to the corporate model is a tough decision to make. Corporate dentistry can compete on pricing but not on relationship factor. Dental students should keep their options open whether they'll go corporate or pursue a private pract...
Feb 02, 2017•47 min
Bulletproof Dental Practice Podcast Episode 15 Host: Dr. Peter Boulden / Atlanta Dental Spa Guest: Garrett Gunderson / Wealth Factory Key Takeaways: Big Mistake: putting money too early into investments for retirement and not having enough liquidity for your business. Grow your business first by investing in it. Invest in what you know. Diversification for a dentist is bad. Learn to be comfortable with having a lot of cash. 5 Part Formula that will give you financial independence in 5 - 7 years ...
Jan 26, 2017•57 min
Bulletproof Dental Practice Podcast Episode 14 Host: Dr. Peter Boulden / Atlanta Dental Spa Guest: Charissa Wood / Atlanta Dental Spa Key Takeaways: Create an appointment flow that will ensure consistency Consistency is one of the biggest reasons for her success Give customized care to every patient Find the balance between consistency and tailored care Educate patients about the process and the value you offer Be aware of your patient's situation and empathize where they are Be open to change -...
Jan 19, 2017•30 min
Bulletproof Dental Practice Podcast Episode 13 Host: Dr. Peter Boulden Atlanta Dental Spa Key Takeaways: We have to be very strategic with our goals and reverse-engineer them. Writing down your goals is exponentially more effective than not. Strategically measuring your goals is reverse engineering your written goals. Reviewing your goals on a daily basis ensures a higher chance of achieving them. Qualifying your goals with a "why" purpose makes them more attainable. Get in the habit each mornin...
Jan 12, 2017•14 min
Bulletproof Dental Practice Podcast Episode 11 Host: Dr. Peter Boulden Atlanta Dental Spa Guest: Dr. Steven Rasner Realizing the Dream Key Takeaways: If you're young, you should invest first in yourself by mastering a specialty. Meet with the top people in your top department regularly and discuss your company's challenges and strategies. Create something that will inspire people to come to you Build relationships with your patients Get your oral sedation certificate in your local state Two skil...
Jan 05, 2017•26 min
Bulletproof Dental Practice Podcast Episode 11 Host: Dr. Peter Boulden Atlanta Dental Spa Guest: Dr. Steven Rasner Realizing the Dream Key Takeaways: If you're young, you should invest first in yourself by mastering a specialty. Meet with the top people in your top department regularly and discuss your company's challenges and strategies. Create something that will inspire people to come to you Build relationships with your patients Get your oral sedation certificate in your local state Two skil...
Dec 29, 2016•43 min
Bulletproof Dental Practice Episode 10 Host: Dr. Peter Boulden Atlanta Dental Spa Dr. Dick Reid spend most of his career focused on NOT growing a large practice. Nope, he knew that is wasn't how MUCH you collect, but rather how much you KEEP of that collections. Over his career, Dick was able to drive his overhead to around 43%- as general practicioner. This is pretty much unheard of, so when I did catch wind of this I wanted to find out his "secret sauce" so that maybe some listeners could gain...
Dec 22, 2016•51 min
Bulletproof Dental Practice Podcast Episode 9 Host: Dr. Peter Boulden Atlanta Dental Spa Guest: Darren Shaw Founder & President of Whitespark Email: darren@whitespark.ca Darren is literally the authority when it comes to LOCAL search. He's a frequent lecturer to others SEO's in the industry. Darren's company - Whitespark is almost completely focused on how to help businesses rank better locally. As we know, local search is what most brick & mortar businesses are concerned with. Ranking n...
Dec 15, 2016•41 min