AACD: Fine-Tuning the Patient Experience for Success

Bulletproof Dental Practice Podcast Episode 297

Hosts: Dr. Peter Boulden & Dr. Craig Spodak

Key Takeaways: Introduction Preparing for AACD Compensation drives behavior and success The importance of AACD and its benefits Fine tuning the patient experience The power of freedom of direction The patient experience timeline Making assumptions about your patients The tech stack Take good care of your team Creating meaning, not just money The five KPIs that move the needle in a practice Vegas is whatever you want it to be! Don’t make excuses for your evolution

References:

Dental Success Institute

Bulletproof Mastermind

Bulletproof Summit

Mighty Networks: Bulletproof Dental Practice

Bulletproof ERC

Tweetables:

Compensation drives behavior. - Dr. Craig Spodak

Don’t make yourself the hero; we’re the guide. - Dr. Craig Spodak

Choose to see what’s coming or choose to be irrelevant.  - Dr. Craig Spodak

Take care of your team and they will take care of your business.  - Dr. Craig Spodak

If you don’t care about them they’re not going to care about you or the business. - Dr. Craig Spodak

Don’t feel inauthentic if you evolve. - Dr. Craig Spodak

Our evolution makes people feel uncomfortable. - Dr. Craig Spodak