In this episode Nina shares insights into why it's essential to understand your brand values, what those you serve value, and the difference between brand values and brand value. With the recent decision Amazon made to end their Smile program they chose to abandon a part of their brand that was of value for some, and in doing so, moves folks to question Amazon's actual brand values. Your brand story is the foundation of all that you do as a small business owner, and it begins by having clarity o...
Jan 23, 2023•20 min
In this episode, Nina shares insights and examples of why it's important to align your words, language, communications, and content with your brand purpose, promise, people, voice, values, and vibe. Your words have energy, meaning, and impact. You want the words you choose to help you move toward the outcome you're seeking while ensuring they are in the language of your client, customer, or consumer. You can find Nina and Passion Squared on the socials @passionsquared and at passionsquared.net T...
Jan 16, 2023•11 min
In this episode Nina shares some insights into how you can double down on caring, building trust, and delivering value for your clients, teams, and tenants this year. Whether you believe a recession is here or on the way, getting back to the fundamentals of building relationships, referrals, retention, and revenue is very much in style. What's out of style is client shaming, blaming, and being inflexible. Care, trust, and value are very much in. Focus on solutions, along with clarity of your bra...
Jan 09, 2023•12 min
Welcome back to the podcast, lol! It's been a minute. In this episode Nina shares some wisdom and thoughts around the feelings and hopes of new days and how that can translate into any day of the year. Whether you spend your New Year’s Day in silence and reflection, or out playing in nature, or binge watching your favorite show, prioritizing your self-care is essential to feeling more grounded, present and intentional as a leader, small business owner and human. If feeling more grounded and inte...
Jan 02, 2023•12 min
In this episode, Nina shares their frameworks for both decision making and creating awesome client agreements, two critically important tools for you to simplify your life as a leader and creative small business owner. The truth is you likely spend way too much time, energy, and stress not making decisions, avoiding problems, and feeling resentful when clients show up late, cancel at the last minute, or not show up at all. Clear, detailed agreements, along with a framework for making decisions a...
Jul 12, 2022•21 min
In this episode, Nina share's some insights into why some brands stand up publicly and fight injustices in our world and why some choose not to. This episode is not about politics, it's about clarity of brand story, vision, and values. It's about the choices you make as a brand in relation to what your people value, whether it be clients, team members, or tenants if you are leading a lease-based business. It's about aligning your actions with your brand promises. Thank you so much for listening ...
Jul 05, 2022•19 min
The awesome news is your clients are respecting your Safe In Our Salon Agreements + Protocols and canceling their reservations if they feel ill or have been exposed, the not so awesome news is you may be having a trauma response to your 2020 experience. If this feels relatable, you are not alone. In this episode, Nina shares some thoughts on how to navigate the current cancellation surge you may be seeing in your salon, some resources, and tools to care for your mental health and wellness, takin...
Jan 15, 2022•15 min
In this all-new episode of the pod, Nina shares their experience with the recent 33-day social break they took. At Passion Squared, we've been sharing with our clients and community for years about the importance of taking breaks, however, during this break, Nina saw the need for even more time off, and when you are on, remembering your purpose for being there, focusing on who you serve and the solutions you have for those you serve. It's time to get back into a healthy relationship with the soc...
Jan 04, 2022•25 min
(This episode originally aired on December 24, 2019) In this episode, Nina shares her experience around navigating the holidays when you struggle to find joy in them, a little but super important rant on Britney memes and mental health, along with reading a few pages from her NEW My AwesomeAF Boundary Book that touches on clients demanding to be squeezed in and talking politics with family. You can get your copy of My AwesomeAF Boundary Book in the Passion Squared Shop here and find Nina on the ...
Nov 18, 2021•24 min
(This episode originally aired on February 13, 2020) In this episode we sit down with Danielle Green of Radically Curly to talk about the Hair Love book, the recent Oscar win for the Hair Love animated short film, and the CROWN Act. It is currently LEGAL in all but three states (now 14 as of this encore episode) in the US to discriminate against Black people who wear natural, protective and braided hairstyles both in schools and in the workplace. This is racism. Period. Danielle shares her exper...
Nov 11, 2021•26 min
In this episode of the pod, Nina shares fifty five life and business wisdoms and lessons on their 55th birthday with special guest and bestie Gordon Miller of Hairbrained. Grab your favorite beverage and snack, get cozy, take a listen and if you feel inspired, share some of your wisdoms and lessons with us on the socials. You can find Nina + Passion Squared on the gram @passionsquared @ninakovner and Gordon @gordnm @hairbrained_official Thank you so much for listening and for you trust, support ...
Oct 09, 2021•54 min
In this What's On My Mind episode we are back with Nina sharing what's been on their mind the last couple weeks. Nina share's their thoughts on business integrity and ethics, business agreements and how they align with your own brand vision and values along with your brand purpose, promise and people. This applies to all aspects of your business and the daily decisions you make as a leader and small business owner. We talk lifetime client value and could not help but talk about the the recent Ve...
Jul 09, 2021•32 min
In this episode we talk (again!) with Kristin Rankin, hairdresser, owner of Fox & Jane Salon in Toronto + Founder of Dress Code Project. As we celebrate LGBTQIA+ Pride this month, our discussion with Kristin is super relevant as you reflect on how you can be a more inclusive, affirming salon for both your clients + team members. We talk about all the things; salon closures, mental health, pronouns, pricing, the simplicity of removing gender from your services, creating safe spaces for the LG...
Jun 08, 2021•49 min
Content Warning: Depression, Suicidal Ideation & Traumatic Experience In this comeback episode Nina brings back her therapist, Dr. Nancy Sobel, to talk about all the things mental health. Dr. Nancy Sobel is a psychologist in private practice in West LA specializing in the treatment of trauma and compulsive disorders and has been Nina's personal therapist for the past 14 years. Dr. Sobel has worked in the addiction field for over thirty years and has consulted in the development of treatment ...
May 23, 2021•1 hr 1 min
In this episode Nina chats with Dr. Nancy Sobel, a psychologist in private practice in Los Angeles California specializing in the treatment of trauma and compulsive disorders and Nina’s personal therapist for the past 13 years. Dr. Nancy shares her expertise, experience and some tools to help you understand and navigate all the stages and feels of this global pandemic. We talk anxiety, fear, guilt, resentment, codependency, routine, ritual, reality, gratitude, hope and more. You can find Dr. Nan...
Mar 27, 2020•45 min
In this episode Nina shares her thoughts around navigating the anxiety, fear and uncertainty around COIVD-19 for salons + small business owners. If you are seeking guidance and support with your client + team communications, click to read Clear Communication Is Kind . Please use TRUSTED news sources for information in your country, state, county and city and be very careful of what you are sharing online. We need more facts, calm, mindfulness and more sharing of resources that are helpful. Your ...
Mar 14, 2020•16 min
In this episode we sat down with Rebecca Taylor, salon owner, colorist, educator, influencer and mental health advocate. We talked about all the things; her recent departure from a brand she helped create, paying artists, opening her second salon, navigating mental health and so much more. You can find Rebecca on the gram @rebeccataylorhair Thank you Rebecca for sharing your passion, truth and journey. We love you!
Mar 03, 2020•1 hr
In this LIVE from ISSE with Hairbrained episode we have Keya Neal of Texture vs. Race back with us for round two! We talk about ALL THE THINGS, from the reality of independent education, Keya’s journey in becoming an awesome public speaker, and the recent problematic Blackish episode on black hair and salons. For even more context and education, please listen to Keya’s first episode on the podcast where we discussed cultural appropriation, braided styles and inclusion. A big shout out of gratitu...
Feb 19, 2020•55 min
In this episode we sit down with Danielle Green of Radically Curly to talk about the Hair Love book, the recent Oscar win for the Hair Love animated short film, and the CROWN Act. It is currently LEGAL in all but three states in the US to discriminate against black people who wear natural, protective and braided hairstyles both in schools and in the workplace. This is racism. Period. Danielle shares her experience as a hairstylist, educator and leader in the movement of not only embracing natura...
Feb 13, 2020•26 min
In this episode I sit down with Kristen Peckich, stylist, leader, bridal specialist and owner of Lapomponnee Salons + MEC Modern Barbering. Kristen has been a salon owner for 28 years and happens to be the same generation as my, Gen X, when the Internet did not even exist to help empower small businesses. Kristen shares her experience around discovering the power of social media, and how, after 28 years, through the use of Instagram, Facebook and Email Marketing, had record breaking Holiday sale...
Jan 21, 2020•21 min
In this episode I share my experience, wisdom and context around getting paid as a speaker, educator, platform artist and influencer. After 30 years of being an educator, education director and VP of Marketing, Education and Events, I have negotiated hundreds of contracts and today help our clients at Passion Squared understand their value and worth. This is not a black and white one size fits all discussion, but it is one that needs to be clearly understood so you are empowered to advocate and ...
Jan 16, 2020•27 min
In this extended episode Nina sits down with her bestie Gordon Miller, CEO of Hairbrained.me to talk about the decade in social, digital, the beauty industry, highlights, proud moments along with some predictions of where they see the future of social, digital and more. Buckle up loves, this is a long yet loaded with so much wisdom episode. You can find Gordon on the gram @gordnm @hairbrained_official and Nina @passionsquared Thank you Gordon for being our special guest and to all of our listene...
Dec 30, 2019•1 hr 28 min
In this episode Nina shares her experience around navigating the holidays when you struggle to find joy in them, a little but super important rant on Britney memes and mental health, along with reading a few pages from her NEW My AwesomeAF Boundary Book that touches on clients demanding to be squeezed in and talking politics with family. You can get your copy of My AwesomeAF Boundary Book in the Passion Squared Shop here and find Nina on the gram @passionsquared...
Dec 24, 2019•24 min
In this we chat with Andi Scarbrough, a salon owner, educator, reiki master and founder of Crown Works. We talk the meaning and power of 11:11 (we recorded this episode on 11/11 OMG!), how energy impacts how you show up for yourself, your clients, your team, and so much more deep and profound wisdom. You just gotta listen. Thank you Andi for sharing your spirit and wisdom with us. You can find Andi on the gram @crown_works and at crownworks.net
Nov 14, 2019•36 min
In this episode Nina shares some thoughts around the ongoing test of Instagram hiding likes and the test coming to the US. In addition, Nina helps provide some perspective around the purpose of social media and getting back to what really matters, relationships, solving problems, adding value, listening and more. You can find Nina on the gram @passionsquared and at passionsquared.net. Thank you so much for listening.
Nov 09, 2019•12 min
In this episode I share my very personal journey of joy, courage, fear, depression and all the things this past year that brought me to this moment of immense gratitude, the day of my 53rd birthday. This is a very vulnerable and potentially triggering episode for those who deal with depression, eating disorders and suicidal thoughts. Because of that, please be mindful of when and where you listen and also of the resources available to you in the US such as the Suicide Prevention Hotline 1-800-27...
Oct 09, 2019•49 min
In this episode we sit down with Melanie Guzzo of Virtue Vegan Salon and Stay Sharp Education. Melanie is a salon owner, leader, educator, vegan, and all around courageous bad ass. Melanie shares her journey as an artist, how she found clarity around the Virtue Vegan Salon brand values, healthy boundary setting, moving from behind the chair to full time leader, and so much more. You can find Melanie on the gram @melanieguzzo @virtuevegansalon @staysharpnation Thank you Melanie for sharing your s...
Oct 04, 2019•33 min
In this episode we sit down with Tracy Ftacek, salon owner, educator, leader and creator of the on demand beauty brand Pretty Convenient. Tracy shares her journey into salon ownership, why culture + communication has become her foundation for success, advice for new owners and so much more. You can find Tracy on the gram @prettyconvenientapp @tracyftacek Thank you Tracy for sharing your story with us. We love you!
Sep 06, 2019•22 min
In this episode Nina talks with Celeste Gonzalez, hair + make up artist, salon owner, educator and mama! Celeste’s story is a must listen as she shares her wisdom around being a newer stylist in the pro beauty biz and how her passion for advanced education has propelled her success in just two short years along with how she navigates finding her rhythm and staying out of the comparison game on social media. Thank you Celeste for sharing your story with us. We love you! You can find Celeste on th...
Aug 27, 2019•23 min
In this episode Nina shares her thoughts on putting clients on blast on social media and the not so awesome impact it can have on your business and brand, along with sharing a blog she wrote back in 2015 on the topic. A big shout out of gratitude to @erin.mills on the gram for inspiring this episode. You can find Nina and Passion Squared on the gram @passionsquared Thank you so much for listening.
Aug 15, 2019•10 min
