Staffing the Workforce with Refugees with Amplio Recruiting - podcast episode cover

Staffing the Workforce with Refugees with Amplio Recruiting

Jul 01, 201933 minSeason 1Ep. 54
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Episode description

After moving to the diverse city of Clarkston, GA, Amplio Recruiting encountered many refugee neighbors who were struggling to find jobs. They faced challenges despite being legally able to work; at the same time, many local industries were struggling to find dependable personnel. For Amplio Recruiting, the impact of solving these two problems at once was too big to ignore. In this episode, we dive into some polarizing issues to discuss what it was like to build a staffing business with a truly one-of-a-kind mission. 



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Transcript

spk_0:   0:00
all right, we get a little controversial in this episode. Talk about a little bit of politics and religion, which I usually avoid. But it just kind of came up because on this episode I talked to Chris Chancy. He's the founder and CEO of Amplio, recruiting their staffing agency, who helps American companies hire refugees. I think the word refugees in general stirs up a little bit of emotion in all kinds of different ways around the country right now. But what Chris has done is built a company to help them find jobs with companies who are trying to find people to fill particular rules that they can't fill. Hey, used to work as a general manager for Chick Fil A, has a master's degree in business stewardship and is the author of Bible On Business, A 31 day Faith and Work. Devotional also has a brand new book on refugee workforce, coming out soon without any further ado. Here's my interview with Chris. Hey,

spk_1:   0:51
Chris, Thanks for being on the show. Thanks for having me. I'm excited. Be apart. So

spk_0:   0:55
I'm really excited for you to tell your story. And you're in a very interesting industry. you know, I was just reading through your bio and talking about being in the staffing agency, helping American companies hire refugees who have been legally resettled in the United States. That's Ah, Hotbed topic, for sure. In general, just any time you used the word refugees or resettling or any of that kind of stuff that starts up all kind of different emotions for people especially, I think, in our current political climate. So I'd love to hear, like, why or how you got into that world in the first place and kind of what you're doing in that space.

spk_1:   1:28
Yeah, we have. We have jumped right into ah, right into the middle of the political rhetoric. So it's been on exciting Rod we We started a little over five years ago, so at the time there was very little awareness with our client base of manufacturing and construction and hospitality, cos of what a refugee waas. And so there's a lot of education back then. Now there's there is a very polarizing views on exactly what a refugee is, and people have opinions on whether I should or should not be here and how our country should be responding. And so we just say we're regardless of where you stand politically on the issue. The fact is, they're seven million open jobs in the U. S. And there's plenty of jobs for Americans who want him and clean jobs left over that that could be filled by those who are already here, who illegal to work and and want to provide for their family pay taxes and instead of living off of our taxes that were paying. So, you know, five years ago I was in a business community where a lot of companies were struggling to find a good talent and dependable employees. And, ah, my wife and I have moved into the refugee community right outside of Atlanta, Georgia called Clarkston. It's the most of our square mile in the country them is. We got to know her neighbors. A lot of them would say that they needed jobs. And so so maybe similar toe. Many of the listeners, I just felt like, how hard could this be? We've got an ample amount of people who need jobs. There's animal companies who are trying to hire eso. Let's start a staffing company and we had no Uh, no prior experience at all. In many days, I feel like I still have very little experience. Um, we're trying to figure it out and fail forward and make the biggest impact we can.

spk_0:   3:17
So I love that idea of failing forward. You know, there's no question that anybody who has started a business has already had plenty of opportunities to fail. And usually one of two things happens. Ah, either people failing and quit or they fail in go. Okay, How do I not do that again and keep moving? And the reality is, the most businesses fail in the first year and then only just fail like they have a mistake and they keep moving that they fail and don't continue operating. And so when you and you're able to make it past that first year, your chances of surviving are much higher. When you make the past five years much aren't 10 years much higher beyond that? So what are some of the things that you learned? I mean, just as you started off, you know, you start off this new things. The Hamilton started recruiting business, and I've never done this before. You're taking some risks there. So what were some of the biggest kind of hurdles that you had to jump over at the beginning?

spk_1:   4:05
Yeah, great question. We We have plenty of failure to go around over here, so lots of good stories to tell. But I think for me early on, that was really just a point of saying this. The concept of what we're trying to do here, helping helping great companies hire dependable employees from the refugee workforce. It felt like it was the impact was the potential impact was so big that I would I would regret not giving it a shot. You know, I think there's something in that for anybody who's thinking about starting a business, that there's a point in which you say the potential here so great that I can't not try. And if I fail, I fail. But at least you know, went out guns blazing. I mean that that's more of my personality anyway. And so, yeah, I mean, we we jumped in with both feet movie and my wife and army. Obviously, she's a huge part of this process as well, and I was still working a full time job and started this on the side and for about a year and 1/2 really tried to make headway. And, you know, of course, they're a lot of companies that were willing to hire and very interested in what I was trying to do. But the business model we had at the time we weren't officially said it was a staffing company. I was just trying to get people to pay me for matching them, too. A potential employees and, ah, you know, for entry level rolls. That's just not a common precedent for that kind of function. And so, yeah, for a year and 1/2 helped about 80 people get a job and I didn't earn a dime. Not one, Um, And so it was a point in which I said, All right, we're done a year and 1/2. I mean, you just said it like that. The numbers are against this. Anyway, let's shut everything down. Maybe this is meant to be a nonprofit, but as a for profit business, we're not set up in the right way to really be able Thio meet the demands that our customers have. And so we said everything down and walked away

spk_0:   5:55
so you could have operated as a nonprofit begin with versus A for profit because I think it would work out that way. So did you ever think about that? You ever kind of have to make that decision.

spk_1:   6:06
Yeah, yeah, we struggle with that a little bit early on, but, you know, we got to the point where we said there's some incredible nonprofit work that's happening out there But we felt like for us to be to really be taken seriously, to be able to walk into any company and have the respect of putting a contract on the table and say you're here's the value Our service is not only is their respect in that relationship, but also in the fact that we're now placing people at your company and we want them to be treated with respect. There is a value in this and that relationship as well. And so the nonprofit model did not feel like it would give us that leverage. Point Way worked closely with a ton of non profits to be able to do what we do, and they're very, very critical partners in our work. But for us, we look at it as our goal is not to help as many refugees get jobs as possible. We want to help great companies hire refugees. And so that means our customer is the clients that we serve. And there's a very short feedback loop, right? Like if we do a good job, they're going to continue to come back and we'll work together for a long time. But if we're not placed in the right people, it's not gonna work out. And so we get the benefit of knowing that we can continue these these relationships with companies from the for profit perspective.

spk_0:   7:20
So one of things I think is really important about most companies is determining what there why is like, Why are we doing what we're doing? I think people don't have a strong grasp on that. They often just fall off the rails eventually. And for you. It sounds like that Why released originally was those neighbors around either human beings with a face and a name who, you know, we're going, Hey, we need some help. We're trying to figure this thing out. Anyone I think could help these people and naturally that's kind of like how a lot of business starts is I got a product or service that I think I could help somebody with. But in your case, you didn't. It didn't sound like you really had any experience in that world. You just thought I think I can figure it out. Is that kind of the trick case?

spk_1:   7:58
Yeah, I think it was two different problems, right? Is that it's that wanting to help the people in the neighbors that lived around me. But at the same time, there's a very huge economic need for our country. And then for the individual companies that I was connected to, which was we can't fill the open jobs we have, right? Yeah, I just mean we get We get these calls and emails weekly with companies lamenting the challenges they're having just yesterday a company, a laundry company that's expanding around the country. And they said, Hey, we've got entire HR team and they will connect with 100 potential employees for us. They might get a call from from 10 of them and get on the phone with 10 of them, and maybe one or two of those will show up on the first day, but they definitely won't make it through an entire week. And those numbers are how man, that's dark. And that's that's the common story right now for so many companies because the labor market is so tight, so mean we. But we see the tide of the labor market gets, the better opportunities we have. We in Q. One of this year we had 500 people walk in her office, looking for a job for the first time. We So we say we're the only staffing company, the country that has more people than we have open jobs way. Enjoy that position, at least for now.

spk_0:   9:09
So I know you've had kind of, ah, diversified career. You have a master's degree in business stewardship. You were a general manager at a large chick fillet on, even wrote a devotional Bible on business. The 31 day faith and work devotional by a lot of people Tell me the motivation behind writing that and how that kind of came about and and how that is kind of part of your story.

spk_1:   9:30
Yeah, my faith is really one of the critical kind of pieces that that's kind of driven me into business, which is not not a common approach. And so for me, I felt like that. You know, I kind of want to live my life and can order my life Bye bye Scripture by the Bible, and and so that kind of led me to considering going into some sort of full time ministry position. And for me, the more that I ran the Bible, the more I studied it. The more I realized there's a lot in there about work and work that we do on a daily basis. Business stewardship, You know how we managed resource is. And if I wanna have an impact on the world, there's something to be said for doing that in terms of a ministry where most of people you interact with probably feel and believe the same things you believe. But for me, it was more like I want to be around people who who just, you know, our there's there's Brokenness. Either in they're not able to find the right employees or they're having trouble putting food on the table and, you know, just just leverage my beliefs to have an impact on the world, and, um, so that's kind of what led me into business and start felt like a lot of people that I knew would would see business as kind of a. It's not a very holy pursuit or it's not something you pursue a face. Is it a little say, Hey, there's lots of practical examples of companies that are doing good business that are rooted in They might not be Christian companies, but they're they're building their business on on biblical values. And I just wanted to share some stories. So that's what the devotional is about. And that's kind of, Ah, the heartbeat become behind you know, the original desired. It just just make a better impact in the world.

spk_0:   11:06
It's really interesting because I have had, like, similar motivations around, like, should I be in ministry? You know, Faith was, don't talk about this a whole lot on the podcast, but it's kind of related we're talking about Is that that, you know, there was a season for me where I had the opportunity to preach actually at our church for a while, and so a couple of years where I preach 10 06 or 78 times a year at the most. And there was a season Ross conical. Maybe maybe a source was to do me. It's just to quit my job. But business is all about all I've ever done. And I started the business. I run now when I was, you know, 17 years old, and I met with a friend, um, who runs this other business and also occasionally preaches at a church. And and he said, Ah, why can't you do both? Like there's nothing like your business is a ministry, and I was like, What? No, this time it will be to make websites and help people grow their business to make more money. And he's like, Yeah, but you're engaged with people every single day who you have the opportunity to share your faith with, or at least be an example around. And it was like, Oh, yeah, that's a real thing. And then as you explore that in Scripture, as you said, like, there's a lot of fruit to that. There's a lot of people who had big influence in the Bible who are not in full time ministry, and I think that's really interesting perspective.

spk_1:   12:20
Yeah, yeah. Thank you. I think One thing is certain when you're working with multiple cultures or in a cross cultural setting, like we are multiple languages being spoken in our office every day. Faith is such a huge part of conversation, and, you know, obviously in business, you have to be very careful. But it's not anybody trying to push their faith on someone else. But, I mean, we just We have really rich conversations around faith and peoples believes that he's just a central part of many people's lives, but certainly those who are coming from other countries and and they're experiencing our own cultural and faith components of what life is like in the U. S. Obviously, right now Ramadan is is in full swing, and we have, you know, many employees who are practicing Muslim and and this is a really important season in their life. And so determining how we can best support them and how we can help other companies best support them in this season is it just isn't part of the business that we're in.

spk_0:   13:15
Yeah, absolutely. It's It's interesting and diverse world that we live in, and you're definitely right in the thick of it, which is awesome. I mean, it's really need that you're able to have that kind of impact in AA community, an area that needs people that are kind of come alongside them and help them. And, like you said, your job also is really to help the companies find the people that they need, which ultimately benefits the entire economy. Because for all of us who were out there who are going to any type of business, like they need people to run all kind of jobs. And sometimes it's find hard to find people to do certain kinds of jobs, even when the unemployment rate is what it is right now. So it's pretty neat when you think about the your business over time. You know what are some of the big achievements or accomplishments that you feel like you're the most proud of?

spk_1:   13:59
Oh, man, what a great question. Yeah, I mean, I think there's a few things that come to mind, so you know, one of the things that we get to talk a lot about. Recently we became A B Corp and were certified as a big court in the first and only staff and company to do that. And so I mean, the reason why bring that up is I think we just want to be a part of helping raise the standard for staff and company's. Overall, it's such a It's an industry that was a pretty poor reputation and how they treat people. And there's really especially when the labor market so tight, there's just no reason for that. I mean, let's put people over profit and care for them in such a way in which everyone can thrive and flourish in move forward. So we hope that we get to see and be a part of a movement of staffing companies that that really strive to improve their standards and the way they relate and communicate to their employees s. So that's something that we talk a lot about. You know, our goal. Our big goal is to be in 25 markets by 2025 and, uh and so we're pushing towards that. We're we're in four now. We've got three others that we're rolling out this year and started push towards that goal. And so if we have a conversation again in a few years, I hope that you know that's something we could be proud of. But if we do that, we'll put 30,000 refugees in a full time employment in the US well, and And that starts to feel like we're hitting. You know, we're moving the needle. We're hitting a percentage that, you know, truly, these individuals are a workforce that's benefiting the American economy that, you know, they're contributing in a meaningful way. So we've got we've got our first book called The Refugee Work Force that will be published in the fall. And we're just talking about the economic impact of refugees in the U. S. Staying away from the politics, but just clearly stating the stats and stories that are making a difference in our country right now. And I hope that that is something that can help people have a slightly different perspective on capitalism. In the ways that you know, immigrants and refugees can play

spk_0:   15:55
a role so of you as you have grown over time. How has your role changed? You know, inevitably, we all start all where were kind of wearing all of the hats and doing all of the things because we have to, and then over time, we start to figure out where to hand things off on dhe how to adjust on what our strengths are best suited for. So what are your best strength and where are you Kind of most focused on the own spark Day to day operations go.

spk_1:   16:19
Yeah, it's certainly been a journey s o the 1st 1st couple years. Really? By myself for the most part and kind of doing everything and figuring out the systems and I shared earlier First year and 1/2 we basically shut everything down and walked away. Uh, and through a series of really miraculous events, we kind of rose from the ashes and, you know, really kind of were able to pivot towards the staffing model and be able to cover worker's comp and manage payrolls. So, you know. So I learned how to do those things along the way, but really have really tried to have a good focus from day one. What on Lee can I do and really be used on Lee those things and try to delegate well and really in power? Um, you know, I'm definitely not a micromanager by any means. So just allowing people to step in and make mistakes and learn from those mistakes and move forward. And so we We have incredibly diverse office staff that are very talented. But these are individuals that, you know, they're not gonna necessarily be given the best opportunities. A CZ. They've been resettled here. But you know, Sana, who runs all of our payroll, is from Afghanistan. He fought alongside US troops in Afghanistan and then, as he was resettled here, you know, he's when someone looks at him, they might say I was this guy, a terrorist, you know, this is the scene. His family need charity. No, he's is incredibly diligent, hardworking, disciplined person who's managing payroll for over 200 people each week. So I'm grateful for the team that we have and they have a growth mindset. They want to keep growing. So it just allows me to continue to give stuff away and try to be focused on the things that air most critical for me. So I just hit on three things, say, in my casting right vision. Do we have the right people on the team and am I keeping cash in the bank and try to focus on those three things and spend my time on those three things and and sort of find people who are much smarter than me to handle everything else.

spk_0:   18:12
You know, it's crazy. I was just thinking about the the reality of just America and how much blessing we and fortune we have. You know, just the fact that we kind of do the lottery card that we got born here. At least I did. And the many people that did not when they come here and have the opportunity that they have. I think the sad thing is that there are so many Americans that are a little bit scared of people just because they're different, you know, they look different. They sound different, a different food, whatever and at the same time, like they're just really people. I heard a great interview other day with Tony Robbins, and, gosh, I can't remember the pastor's name. But he's a pastor of a big church. Out in San Diego and apparently one of the most diverse churches, 97% of all churches are either like all black or all white, all Latino like churches, unfortunately, not very diverse in America, and yet this church is very diverse, and he said, You know, one of the big problems is it? A lot of times it's like what they think It's all about them versus, like us being just humanity. And he suggested in the spot. He's like, You know, what people need to do is put them go find a place to put yourself in a scenario where you are the ultimate minority, and I interestingly, that very same day I had an opportunity to go speak at an event that was all women. And so, like when you're the one guy in a room of all women like you're like, Oh, here's the minority situation. But even greater than that, my wife and I have gotten an opportunity. A lot of missions work in Haiti, and first time I went down there was a very, very small group. Was me and two other people. When we got off the airplane, you walk out of the terminal and look around. We were the only three people that were not like pure Haitian, like we were white Iskan be all pretty tall, and everybody else is like roughly the same height, exactly the same skin color exactly the same haircut, and you're like, Oh my gosh and everybody's looking at you. But when you think about that reality and reverse how many times so many of these other people somebody from Afghanistan walks into a you know supermarket and that's how they feel every day. And I think that casters have been so many times I've had just little opportunities to just look at another human being in the face and be like that is a person I'm not get too much in. The policy is not a political show, and I'm gonna try to ruffle people's feathers. But what I am saying is that in business and in all places, like the opportunity to find yourself in a place where you could just come face to face with another human being, I think we all have so much more in common. And yet we all want to pick thes handful of things that we vehemently disagree on and that there are no there's, um there's something there just no middle ground on, and we want to fight over those things. I'm like, Let's just pick things that were really agree on and let's sit around a table and talk about it and get off a social media and stop talking about it. That's a whole nother separate tirade. But you just made me think about all that. Just, you know, having after to employ those kind of people.

spk_1:   20:59
Yeah, I'm staying on the soapbox. Whether you it's Ah, it's something that we is easy. Thio engage in media and news and and you know, all that stuff is really good. But it's easy to kind of have this issue at a distance instead of being able to meet someone and their story learned their name in that changes everything about how you relate to that issue is not an issue anymore. It is very personal, right? And, um, I think it's paramount for us, certainly is Americans when it comes to the whole immigration issue, too. To do that, you get to play nice to face with someone, hear their story and allow that to at least inform where you stand. Regardless of where you end up. At least you've had some interactions there that can give you a sense of what things were like outside of just the coverage that that we see

spk_0:   21:44
Yeah, And now I'm gonna say something really political causes them in the mood to say it is that, you know, at some point, I think in America, Christians have to decide whether they're Christians first or Americans first. And that's a tough question. I shouldn't be a tough question, but it is a tough question, at least with regards to how we actually act, how we actually behave, because if we really believe that every human being was made in the image of God, we got some tough questions to answer. And it doesn't mean that the country itself should not have policies in place to protect its borders and protect the country and protect its sovereignty. You know, I believe biblically, that God gave, you know, governments that that power to protect people. There's no question about it into the and defend against evil. But at the end of the day, there are some tough questions and turn there. So hats off to you for, you know, being involved in an arena that is, um, more controversial than building websites or running people's marketing, which is what I did. All right, we're a little off track because I'm now on down the road of politics and religion, which you're not supposed to talk about. But they're my favorite thing to talk about. Anyway. Let's just let's switch gears a little bit and talk about work, life, balance. It means something different to everybody. And for many entrepreneurs, they don't really hate what they do. They love the work, so their work all the time, sometimes at the neglect of their own health or their own family or their own friends or whatever else. So first was work, life, balance, even mean to you. And second, how has that changed through different seasons of your life and different seasons of your business?

spk_1:   23:09
Yeah, it's something we talked a lot about here because we've got kind of a double whammy of, you know, doing something that's good for people trying to help people who doesn't feel this drive to continually to do it and never stop. And then on top of that and staffing, it's a it's a It's an industry in which, in many cases, if you don't set it up correctly, you could be very much on demand for whatever the client needs, and you just feel like you're constantly having a jump whenever they say Joe, and there's a lot of people that can relate to that. Another industry. So we kind of found ourselves at this perfect crossroads of being 24 7 in demand. And there's there's always, you know, something that can be done. And so one of the values that we put in place early on is we said we wanted to create some tension between two different concepts. So one is consistency and one is constancy. And so for me, I feel like constancy is the norm is kind of what our society sort of preaches and says, Hey, hustle nonstop, Don't take no for an answer. Just keep grinding and you'll achieve your wildest dreams on And it's just all about work. We're working and there's really no balance. It's just full out full sprint. But I think what we all recognize is if we were to do that, if we're fully constant in our work, it's just gonna leave tons of broken relationships. And personally, you're gonna be a shell of yourself, right? Like your friends and family. There's gonna be broken, this there and how you relate to each other your personal health, mental health. I mean, all that stuff goes out the window in the reckless pursuit of whatever this gold might be. And so we just say, Hey, we wanna be consistent, not constant. And so that might mean having more rhythms and balance in our work that we worked really hard and we work efficiently. But when it's time to turn it off, we got to turn it off. Because whatever we go and do once we kind of turn off the work mode is gonna make us better and more rested and moral on it when we come back to it at whatever time it is. So I think for me, actually, trigger point is like, I'll be physically president, my family. But mentally I'm thinking about work on. There's those moments where I just have these kind of trigger points building to say Well, like I'm being constant and consistent, I gotta take a step back, and I got a model of well for my team so that they feel the freedom to do the same thing.

spk_0:   25:22
Yeah, I think that's really important that the whole modeling idea, especially when you're the one with CEO and your title. People are going to do what you do more likely than what you say sometimes and at some point you've got to be. You got to lead by doing and by doing things a certain way, and I want my team to go take rest. I want them to go spend time with her family. I want them to take days off and relax and rejuvenate because I believe people work better in those environments. And I think sometimes they work better, even if they have a little bit less time to get the job done. But they're more rested going into it. And but I'd struggle the same thing. I mean, gosh, I wish there was an ultimate answer to this thing. I've got five kids and I get in trouble a lot for being president, but not being present and, um, president physically, but not president. Mentally, I should say and is it's a struggle and I think it's one that I like to keep bringing up because I think it's worth fighting about fighting for, to really ask those questions like when you write down those priorities and you say these are the most important people in my life. The most important things in my life does your calendar And does your checkbook line up with what you're saying? Um,

spk_1:   26:28
it

spk_0:   26:28
was a great questions.

spk_1:   26:29
Yeah, One of the very practical things that we do for our team is ah is we encourage a work from home or take some time off? We don't really have, like, a you know, time off policy. Whatever it sze take what you need but we ask people to designate it in one of two ways either when you put it on the calendar. Either say that you are a a year away from the office but you're available away and available, Sze Because this reality of our world I mean, you know e mails on her phone, whatever text message. Still like I am away I'm at a conference or I'm I'm with my kids that their, you know, interview your recital whatever. But I'm available if I need to answer text Missus, your jump on the phone I can whereas you a would be I'm sorry you is I'm away and I'm unavailable like I'm I'm completely off the grid. Don't do not expect for me to answer anything from you because this is my time completely un flowing and and recharge. And so we try to hold to those two standards and stipulated. I think just in the modern marketplace, that's important to have those there's differences and clarity around that.

spk_0:   27:32
Yeah, I think that's really huge. You know what's always interesting to me is on these podcasters always like one or two takeaways, regardless of who I'm talking to, what industry? There you go. That's an interesting idea, and I've never kind of seen it place that way. The whole air, eh? You away and available or away and unavailable is really good, because one of the things I think a lot of people do that's a mistake and R R lifestyle of constantly being connected is, you know, we're on vacation, but we're really not because we're checking her email and we're applying text messages and we're like in this stuff, and I've had to get the point. Now we're actually well, I used to actually, when I go on vacation, I'd remove my email from my phone completely. Now, I actually, this week because I just hired an executive assistant like two months ago. I'm trying to get out of my inbox a bit more. I've actually disabled my email on my phone all together so I can no longer email from my phone, which is requiring some adjusting because I realized I'm totally addicted to it. But it's like, man, if I've got somebody who's supposed to be in charge of helping sort this out so that I could just focus on the priorities I need to check my email at this time of the day and this time of the day, not all day long, because I think especially as a CEO or leader of an organization, it's so easy to get caught up in that whirlwind of the day to day. And there's always gonna be something to distract you. And I found that was happening for me as my inbox is like an easy escape. It was an easy place to go get a little dopamine hit, basically because I could delete a couple e mails forward a couple of e mails and it feels good. It feels good to start cleaning that thing out for me. But it wasn't the best use of my time figuring that outside. Probably love that away and available away and unavailable. So we're starting to run out of time. But, ah, I love at the end to kind of just get some Harding advice from you. If you were thinking about talking to another entrepreneur who's just starting out a brand new business. May have been a visit a couple of years may be there at that point where you were when you were a year and 1/2 in going. All right, we're done. We can't do this anymore. Um, and then you had the opportunity to kind of come back and bring it back to life. When you're in that place, What are the things that they should be thinking about? Water things that helped you overcome it? Or just some general parting advice for others who may be building something from the beginning?

spk_1:   29:38
Yes, really Good question. One of things we used to talk about a lot. I think it applies. We talked about this concept of victory equals victory. And so maybe some of those familiar with the vector principle when just the idea, like if you know, if you know where you're trying to be, where you want to end up. What's that final kind of place of where you think you know you you want to be and you really kind of set your course for that. Then it's daily making the tiny little decisions that will get you to that place. So that was the whole concept of you. How do you get elephant? It's one bite at a time, right? And even, like in a couple of days, my son will turn five years old. I don't know how he got to be five, but I

spk_0:   30:17
guess we put some food in front of

spk_1:   30:19
them. And we kept him from, you know, major harm and injury. And And we did that every day. And that little sequential activity every day leads to this kid who's already eating us out of house and home. And I think there's something to just saying Hey, here's here's the best I can imagine. This is my victor. I'm gonna move towards that and over time you you stop and you look back here like, how did we get here? I don't know, but, um but it was just a little movement every day, so I would say, you know what is that? Was that tiny little next step. You can take this gonna have the most impact, take it and then do that and then ask that question. What's the next second? It is gonna have the most impact, and victory is victory. You wake up and you're much further along the road Are than you ever expected to be?

spk_0:   31:03
Yeah, I think that's really good advice, that the idea is so easy some time to get over one with the big thing that needs to be done. But if we can break that down and say What's just the next little thing that needs to be done toe point me in the direction of where I'm going? I just absolutely love that. Chris, thank you so much for being on the show today. It's been an absolute pleasure to talk to you about your story and kind of what you're doing out there for the world. If you want to find you online, where's the best place for them to do that at

spk_1:   31:28
Yeah, the staffing, our staffing company Websites, Amplio recruiting dot com and Ah. And then I mentioned the book will release in the fall. It's refugee workforce dot com and Happy Thio to engage through either one of those sites with anyone out there that's interested in hiring employees or just learning more about the refugee crisis and community here in the U. S. And man, thanks for letting me be involved to your great questions and always appreciate the contents you

spk_0:   31:54
bring forward. Thanks, man. I'll up link up those Web addresses in the show notes. Everybody confined them. And crystal, we appreciate your time today. Thank you. I hope this episode has given you some ideas or inspiration that will help you grow your business if you found it helpful and you know somebody else who might benefit from it as well. I would greatly appreciate it if you would take the time to share this with him, maybe on Facebook or Twitter, or linked in, or even shoot an email over to a friend with a link to this podcast in it. And if you haven't already, make sure you sign up for email list at building a business that lasts dot com

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