Episode 43 - The Customer Experience Funnel with Kimberly Mackey
May 14, 2019•36 min
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Episode description
Customer experience is paramount to your bottom line. Spencer hosts Kimberly Mackey of New Homes Solutions Consulting to discuss the Customer Experience Funnel (CEF).
Topics covered: what the customer experience funnel entails, where it starts for your potential buyer, different stages of the funnel, and how to improve.
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