246: A Client Complaint and Our Response - podcast episode cover

246: A Client Complaint and Our Response

Sep 19, 202311 min
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Episode description

One of our clients recently emailed us with a complaint. How we responded might surprise you. The client emailed us requesting to “pause marketing” because they are getting too many leads and are having to turn down a lot of work. That’s going backward, but there are 3 other quick things we can do even if you can’t magically get more skilled labor.
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