Becoming a Relationship-Centered Leader | Jennifer Krippner
Aug 02, 2023•36 min•Ep. 137
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Episode description
How can you become a relationship-centered leader?
As the Chief Experience Officer at the Institute for Healthcare Excellence, Jennifer Krippner is a recognized expert in the field of patient experience and human-centered care.
Jennifer is passionate about building and nurturing connections in relationships—in this episode, she’ll share how leaders can do the same.
She’ll cover:
- How to practice being present with people
- Asking powerful questions
- The importance of listening to your team
- Moving from burnout to thriving
- Her favorite gratitude exercises
- And more
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