Netflix: The Good and Bad of Customer Retention
Apr 27, 2022•48 min•Season 1Ep. 3
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Episode description
What is churn, and how are companies like Netflix fighting it? Why is Hot Rod a “Cinema Classic”? Join Gabe and Zack from the Calix Customer Success Team as we discuss customer retention strategies and share real examples that you can use to fight churn and build a stronger brand.
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