Brandon Hall Group- Excellence at Work - podcast cover

Brandon Hall Group- Excellence at Work

Rachel Cookehcmxradio.libsyn.com
HCMx Radio is the only podcast in the human capital management arena that features current market research and industry leaders that are driving innovation, modeling business success and enabling competitive performance into each episode. This podcast is produced by independent HCM research and analyst firm, Brandon Hall Group. It is hosted by Rachel Cooke, Michael Rochelle, Mike Cooke and Brandon Hall Group's Analyst Team.
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Episodes

Episode 298: The Recognition Renaissance: Using Human Intelligence to Drive Talent Decisions

In this compelling episode of Excellence at Work, David Forry sits down with Jesse Harriott, Head of Analytics at Workhuman, to explore how recognition data is revolutionizing talent intelligence. Recorded live at Workhuman Live 2025, this conversation reveals how organizations can transform simple recognition moments into strategic insights that identify hidden skills, predict future leaders, and detect early warning signs of employee burnout.

Jun 23, 202523 min

Episode 297: AI Learning at Scale: NTT Data's Journey with CYPHER Learning

In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer, engages in an insightful conversation with Daniel Frye, Senior Manager of Training Design at NTT Data, and Caitlin Bigsby, Director of Solution Marketing at CYPHER Learning. They explore how AI-powered learning platforms are transforming workplace training by driving compliance, engagement, and efficiency at scale. The discussion examines how organizations can leverage AI to move beyond manual train...

Jun 06, 202532 min

Episode 296: Scaling Skills for the Future: How AI and Simulation Are Transforming Workplace Learning

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Executive Officer of Brandon Hall Group, engages in an insightful conversation with Mark Atkinson, CEO of Mursion, exploring how organizations can leverage AI-powered simulations and immersive learning technologies to scale skills development across the enterprise. The discussion examines the evolution from traditional upskilling approaches to personalized, simulation-based learning that enables employees to practice cri...

Jun 03, 202524 min

Episode 295: Content, Coaching, and Connection: Scaling Leadership Development

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, COO and podcast host, engages in an insightful conversation with Neena Newberry, CEO of Newberry Solutions and founder of NewLens. They explore how organizations can develop effective leaders through coaching and leadership development programs while navigating today's rapid workplace changes. The discussion examines how learning professionals can move beyond content consumption to create meaningful connections and coaching cu...

May 05, 202531 min

Episode 294: Beyond Metrics: Unlocking Performance through Value-Led Learning

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, COO and podcast host, engages in an insightful conversation with Melissa Kruminas, Lead of Customer Education and Talent Development at Docebo. They explore how organizations can create value-led learning supported by organizational development. The discussion examines how learning professionals can shift from consumption-focused metrics to becoming true performance partners who drive measurable business outcomes while navigat...

Mar 28, 202531 min

Episode 293: Mentorship Matters: How Strategic Coaching Transforms Leadership

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Jodi Petersen, VP of Customer Experience at Chronus, exploring the critical role of strategic mentoring in leadership development and how organizations can prepare for unique challenges in 2025. The discussion examines how companies can leverage mentorship programs to build resilience, foster retention, and create effective leadership pipelines while navigatin...

Mar 12, 202541 min

Episode 292: The Learning Revolution: How Top Organizations Build Functional Leadership Excellence

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Devin Bigoness, Chief Client Officer from Executive Education and Lifelong Learning at Darden UVA, exploring the critical role of functional leadership development in preparing organizations for future success. The discussion examines how leaders can develop both technical depth and strategic breadth while navigating rapid organizational change and technologic...

Mar 06, 202532 min

Episode 291: The Future of Leadership: Simulation, Skills, and Organizational Transformation

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Mark Atkinson, Founder and CEO of Mursion, exploring how organizations can leverage immersive learning and simulation technologies to drive leadership development and organizational transformation. The discussion examines the evolution of learning approaches, from traditional video-based training to AI-supported simulations, while focusing on cultivating inclu...

Feb 19, 202535 min

Episode 290: Beyond Skills to Capacity: The True Power of Executive Coaching

In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer and Principal Analyst, engages in an insightful conversation with Pamela Fuller, Vice President at BTS and Head of their Executive Coaching Center of Excellence, exploring how organizations can leverage professional coaching to drive leadership development and behavioral change. The discussion examines the evolution of coaching approaches, from traditional executive coaching to AI-supported solutions...

Feb 12, 202527 min

Episode 289: Driving Retention & ROI: The Power of Management Pathways

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Host of Excellence at Work and COO, engages in an insightful conversation with Anne Trumbore, Chief Digital Learning Officer at Sands Institute for Lifelong Learning at Darden Education, exploring how organizations can drive retention and ROI through strategic management pathways. The discussion examines innovative approaches to identifying hidden talent, developing future leaders, and adapting to longer working lives.

Feb 04, 202531 min

Excellence at Work Episode 287: From Chaos to Impact: Revolutionizing Learning Across a Global Workforce

In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer of Brandon Hall Group, engages in an insightful conversation with Jill Stefaniak, Chief Learning Officer at Litmos, exploring the evolving landscape of workplace learning and development. The discussion delves into critical challenges facing L&D professionals and innovative solutions for creating impactful learning experiences across diverse workforces.

Jan 23, 202525 min

Episode 286: Lifelong Learning: Reshaping Talent Development

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, CEO of Brandon Hall Group, discusses with Ashley Williams, CEO and CLO of Darden Executive Education and Lifelong Learning at UVA Darden Institute for Lifelong Learning, how organizations can adapt their approach to talent development in an era of rapid change and longer careers.

Jan 10, 202546 min

Episode 285: Building Corporate Athletes: Inside Estée Lauder's Award-Winning Development Program

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, COO of Brandon Hall Group, discusses with Todd Smith, Executive Director of Enterprise Learning and Development at Estée Lauder Companies, and Dr. Lauren Hodges, Founder of Performance on Purpose, how organizations can create comprehensive wellness programs that enhance both personal and professional performance. The conversation explores Estée Lauder's award-winning Enterprise Athlete program, representing an innovative appro...

Dec 18, 202448 min

Episode 283: Optimizing Learning Tech Ecosystems: Navigating Challenges and Future Trends

In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke , CEO of Brandon Hall Group, discusses with Todd Miller , Chief Technology Officer of AllenComm , how organizations can optimize their learning technology ecosystems and prepare for future innovations. With over 33 years of experience leading technical innovations at AllenComm, Miller shares valuable insights on current challenges and emerging opportunities in corporate learning technologies....

Dec 10, 202433 min

Episode 282: Leadership Development Reimagined: How AI Is Transforming Role-Play and Case Studies

In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer of Brandon Hall Group, sits down with Luke Owings, VP of Product at Abilitie, to explore how AI is transforming leadership development through innovative experiential learning approaches. The conversation examines the evolution of traditional training methods and how AI-enabled solutions are creating more engaging and effective learning experiences.

Dec 09, 202426 min

Episode 281: From Traditional to AI-Powered Sales Coaching: The Verity Success Story

In this Brandon Hall Group™ Excellence at Work Podcast, Mike Cooke , CEO of Brandon Hall Group, sits down with Bowen Moody , CEO of Verity, a BTS company, to explore how AI is revolutionizing sales coaching and training reinforcement. The conversation delves into the challenges of traditional sales coaching and how AI-powered solutions are addressing these long-standing issues....

Dec 06, 202431 min

Episode 280: Extended Enterprise Learning: Beyond Traditional Corporate Training

Today’s business landscape demands training solutions that extend beyond internal employees. In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle sits down with Jeff Walter , CEO of LatitudeLearning, and David Proegler , VP of Product Management and Business Development at LatitudeLearning, to explore the complexities and opportunities of Extended Enterprise Learning....

Nov 20, 202432 min

Episode 279: From Learning to Earning: The Business Impact Revolution in L&D

Today’s learning and development (L&D) professionals are facing a paradigm shift. Gone are the days when simply providing training was enough. Now, there’s a growing demand to demonstrate tangible business results from L&D initiatives. In this Brandon Hall Group™ Excellence at Work Podcast, COO Rachel Cooke sits down with Bob Gerard, a 35-year industry expert and Director of Accenture’s Learning Ingenuity team, to explore this trend and its implications for the future of L&D.

Nov 01, 202441 min

Episode 278: The L&D Landscape- Navigating Challenges and Opportunities

Today’s learning and development (L&D) professionals face myriad challenges. From economic uncertainties to skill gaps and the integration of AI, the L&D landscape is in constant flux. In this Brandon Hall Group™ Excellence at Work Podcast, COO Rachel Cooke sits down with Kimberly Williams , CEO of Absorb Software to gain insights into these challenges and how L&D teams can navigate them successfully by helping to elevate the role of learning through a strategic learning system....

Oct 16, 202429 min

Episode 277: The Changing Face of Change: Navigating Transformation in the Age of AI

In this episode of the Brandon Hall Group™ Excellence at Work podcast with Kevin Bronk, Vice President, Change & Transformation, BTS ; Kendra Okposo , Director of Change & Transformation and DEI at BTS; and Brandon Hall Group™ COO Rachel Cooke delve into the complexities of change in the modern business environment, exploring the strategies and mindsets required to lead successful transformations at speed and scale....

Aug 22, 202434 min

Episode 276: Building a Global 'Verizon Family' in the Face of Challenges

In this episode of the Brandon Hall Group™ Excellence at Work podcast, Lou Tedrick, Vice President of Global Learning and Development at Verizon, shares how Verizon successfully navigated this shift, transforming from a San Francisco-based office culture to a remote-first organization spanning 27 U.S. states and seven countries.

Aug 16, 202425 min

Episode 275: Navigating The Integration Of AI In The Workplace

The increasing presence of artificial intelligence (AI) in the workplace has sparked important conversations about its impact on human relationships, collaboration and the future of work. In this Excellence at Work podcast, Brandon Hall Group™ CEO Mike Cooke and Dr. Ashwin Mehta delved into several key topics surrounding the integration of AI in professional settings.

Jun 03, 202438 min

Episode 273: Level Up Your Leadership: AllenComm's Cutting-Edge Approach to Transformative Learning

Effective leadership is the cornerstone of success. However, traditional leadership development programs often fall short, failing to equip leaders with the essential skills and capabilities required to navigate complex challenges and drive organizational transformation. In this insightful episode of the Excellence at Work Podcast, hosted by Rachel Cooke , Chief Operating Officer and Principal HCM Analyst at Brandon Hall Group™, we delve into AllenComm's innovative approach to designing transfor...

May 03, 202426 min

Episode 272: Exploring the Future of Generative AI in Learning

In this thought-provoking podcast interview, Michael Rochelle, Chief Strategy Officer at Brandon Hall Group™, engages in a discussion with Graham Glass, CEO and founder of CYPHER Learning, about the potential of Generative AI (GenAI) in transforming the Learning and Development landscape. The conversation delved into the benefits, challenges and future prospects of leveraging GenAI for course creation and beyond. Rochelle and Glass explored several key aspects of GenAI’s impact on learning, incl...

Apr 29, 202426 min

Episode 271: 8 Strategies to Connect Your Remote Organization

Join Drew Remiker, Sr. Director of Strategic Services at NovoEd, where he’ll share how the pandemic altered NovoEd from a San Francisco-based office culture to a remote culture spanning 27 U.S. states and seven countries. Topics include: How to create virtual “water cooler” spaces Celebrating diversity through education and cultural events Strategies for improved intra- and inter-team collaboration Manifesting trust, diversity, team, and innovation as values in your organization...

Apr 29, 202438 min

Episode 270: Are Your Employees Actually Learning Anything? Lessons from Experts

Join Michael Rochelle , Chief Strategy Officer and Principal Analyst at Brandon Hall Group™, sat down with Jeff Walter , CEO of LatitudeLearning, and David Proegler , Senior Managing Principal at LattitudeLearning, for a candid Roundtable discussion on this very topic. They dove into the persistent disconnect between simply delivering training and actually facilitating meaningful learning....

Apr 22, 202432 min

Episode 269: Reskilling & Upskilling CX Teams: A Vital Role

Watch this interview as Jen Jackson, SVP of Customer Service at Litmos, and Michael Rochelle, Chief Strategy Officer and Principal Analyst at Brandon Hall Group™, discuss the pivotal role that reskilling and upskilling plays in building the best customer experience teams.

Mar 29, 202422 min

Episode 268: The Need for a Revolution in Leadership Development

The world of work has undergone massive shifts in recent decades, yet many organizations still rely on outdated leadership development approaches from the 1950s. According to research by McKinsey, only 11% of executives strongly believe their leadership programs are successful. Similarly, estimates suggest a mere 10% of the $60 billion spent annually on leadership training generates concrete results. These dismal numbers stem from an overreliance on skill-based training that fails to address the...

Mar 28, 202437 min
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