How Starbucks Converts Haters Into Superfans (Lessons for Small Coffee Shops)
Nov 15, 2022•50 min•Season 3Ep. 8
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Episode description
Learn how Starbucks converted me from a hater into a Starbucks superfan. I talk about what Starbucks does right, and what smaller local coffee shops can learn from them so that they can create customer loyalty.
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