Ask or Assume?
Episode description
🎙️ In this episode we tackle real client conversations, pricing mindset, and how to lead with empathy (and a little sass) during discovery calls.
💡 “Why did you call me today?” That one question opens the door to real client needs, not surface-level answers.
👂 Let them vent. Sometimes the best thing you can do is listen—discovery calls = free therapy (for them).
🚩 Watch for red flags. Five past bookkeepers? Doesn’t want to pay for QuickBooks? You’ve got your answer.
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