Docusign CEO Allan Thygesen Talks 2025 Forecast - podcast episode cover

Docusign CEO Allan Thygesen Talks 2025 Forecast

Dec 06, 20245 min
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Episode description

Docusign CEO Allan Thygesen discusses company earnings and the boost to its forecast for 2025. He speaks with Bloomberg's Caroline Hyde. 

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Transcript

Speaker 1

Electronic signature software company DocuSign It's third quarter numbers really did beat expectations. The company is boosting its revenue forecast for the full year as well. We're up again twenty five percent on this particular company. Let's have a talk about it with the docu signed CEO and Antiquerson, who ultimately is displaying what seems to be a growth here that is not just coming from early contract renewal but

also new products that you're offering. How much are they to be said for the galvanization and growth.

Speaker 2

Yeah, well, first of all, it was it was a very positive quarter for us. I think we beat on all the metrics and we're able to raise for the full year and that was really a reflection of strength across the board. So in our existing business, the signature of business everyone knows well, we significant improve retention and reduced churn. We've grown our channels from being predominantly direct sales to now also having a very strong digital channel

and building out our partner channel. And then, as you mentioned, our new products which we launched at the end of May to a limited distribution to the mid sized customers in North America. Started contributing in this quarter as well, So it's still early, but I think Doug Sun's on a very positive trajectory of rejuvenation.

Speaker 1

Rejuvenation, let's talk about that, because the acceleration of billings are basically coming from a very depressed level, and everyone is saying that this is really encouraging. But when I look at Pipa Sun and in particular, they're sort of waiting for really the new solutions and new offerings to make meaningful difference to your revenue. When will that happen? Will that happen?

Speaker 2

Yeah, Well, it's a journey and we're working on that. Our goal is to return to double digital growth. We're not putting this particular timeline on that, but as we roll out these new products across more geographies and segments. We just launched around the world here about a month ago and just started shipping to enterprise rollouts, departmental level role lots and enterprises. So we're still adding customer segments and geographies and as that impacts more and more of

our book, we can drive more growth. And of course any continued improvement in our core business also helps, and so you're starting to see some early signs of that. We got more work to do, but it's very encouraging the progress that we're making.

Speaker 1

You've got some more convincing to do, because when I'm looking at the Bloomberg terminal and it points out what the revenue expectations are for your business going out to twenty twenty seven, I'm afraid we're staying in single digits for all of those expectations. As far as we go, what do you think really catalyzes back to I'm not saying the forty percent increase in revenue we used to be having in twenty twenty one twenty two, but at least the double digit what gets you there?

Speaker 2

Alan, Yeah, I think we get there through that through the combination of continued improvement and retention to our core and then the full rollout and adoption of our new products. We can call it intelligent agreement management. It's a much broader value proposition that dock Shigne has had historically, true C suite sell It's across the entire enterprise, and we have I think tremendous green field opportunity. Are in the best position to really help transform how agreements get done.

That's our opportunity. As we execute on that, then we can deliver on that growth opportunity.

Speaker 1

You've got about a billion news is one and a half million customers. What sort of numbers do you end up getting to do you think?

Speaker 2

Well, so we already have, as you mentioned, over a billion signers. I'm sure we will add more signers, but we've got a lot of people who are already used to signing Docus signed documents. And from a customer perspective, we're adding about ten percent, growing our customer base ten percent year every year, every quarter, but those tend to be smaller customers. We are already present in most large

companies in the world. I believe over eighty five percent of the Fortune five hundred are already Dock signed customers. So our opportunity is more adding breath, basically cross selling and upselling our new broader solutions into clients that are already generally happy customers are docusenting. So fantastic starting point.

Speaker 1

Where is the competition for you? Who do you put yourself most often up against?

Speaker 2

Yeah, Historically we've had some competition in the electronic signature space, where by far the market leader I think the preferred branded solution, but we have some lower price competition there I think increasingly as we move into this broader agreement management space, those competitive dynamics change, and as I mentioned, we believe that's mostly open field running and we're the first too, I think, articulate this broader vision and execute

on it. So if we can keep that going, I think we're in a very good we'ren't a very good position competitively, And just.

Speaker 1

Give us a bird side perspective. When you're in one hundred and eighty countries where is growing most geographically, how resilient does the US look when we're entering a new administration.

Speaker 2

Yeah, Well, the year's economy has been the strongest of the major development markets, and so we're certainly benefiting from that. On the other hand, the US is also the furthest along in the adoption of electronic signature, which still remains the bulk of our revenue, whereas some other major markets, for example Germany and Japan are a much earlier state of adopting various forms of electronic contracting, so we have

a lot of growth opportunity there. We're growing faster, name for the faster outside the US than we are in the US, and I think that will continue to be the case. For years to come.

Speaker 1

Dokus signed CEO Alan Tikison. It's great having some time with the Congratulations on the share pop on the numbers

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