Microsoft Slips on Report of Lower Demand for Some AI Tools - podcast episode cover

Microsoft Slips on Report of Lower Demand for Some AI Tools

Dec 03, 202525 min
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Episode description

Watch Scarlet and Paul LIVE every day on YouTube: http://bit.ly/3vTiACF.

Bloomberg Intelligence hosted by Paul Sweeney and Norah Mulinda

-Anurag Rana, Bloomberg Intelligence Technology Analyst, discusses Microsoft shares sliding after the Information reported that the software maker has lowered expectations for getting business customers to spend money on the cloud unit’s marketplace for artificial intelligence models and agents.

-Mary Ross Gilbert, Bloomberg Intelligence, Senior Equity Analyst, Covering Retail, discusses Macy's earnings. Macy’s Inc. shares declined after its profit forecast for the current quarter disappointed investors, overshadowing a solid lead-up to the holiday shopping season.

-Lily Meier, Bloomberg Retail Reporter, discusses Dollar Tree earnings. Dollar Tree reported better-than-expected profit and raised its full-year earnings outlook, a sign the discount retailer is capturing more spending from stretched shoppers. 

-Deborah Aitken, Bloomberg Intelligence Luxury Goods Analyst, discusses her outlook for luxury in 2026. According to Bloomberg Intelligence: Luxury-goods makers' recovery in 2026 hinges on limited price increases and a shift toward volume-led growth as tariff-linked hikes are largely absorbed and inflation eases.

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Transcript

Speaker 1

Bloomberg Audio Studios, podcasts, radio news. You're listening to the Bloomberg Intelligence Podcast. Catch us live weekdays at ten am Eastern on Applecarplay and Android Auto with the Bloomberg Business App. Listen on demand wherever you get your podcasts, or watch us live on YouTube.

Speaker 2

A lot of tech stories out there, including the one here Microsoft here. The question is I guess the information was out earlier that multiple Microsoft divisions lowered how much salespeople are supposed to grow their sales of certain air products after many missed sales goals in the fiscal year and in June. That's what the Information Reporter earlier. Today, Microsoft though, has not lowered sales quotas and targets for salespeople. That's according to CNBC. They reported that on air, siting

an emailed statement for Microsoft. So I don't know what's going on out there. Microsoft stocks down a little bit here on a Rod Rana, technology analyst to Bloomberg Intelligence joins this year just kind of put that information reporting the CNBC kind of rebutting it. I mean, just give us a sense of kind of AI sales how this thing is kind of progressing, because I can't imagine there's any material slowdown in AI from what I've heard.

Speaker 3

Yeah, Aulso when you look at there are two different elements of it. One is the AI infrastructure piece of it. Well, there is no slowdown in Microsoft at that point in fact, that Microsoft is capacity constraints right now. But to be honest, that's not the sales quota somebody is looking at it. That just comes in because you're hosting somebody's model, or you're trying to get you're hosting chat GPT. The sales quotas would be for products such as you know, Microsoft Copilot,

Office Copilot, Getthub Copilot, all those products. And you know that's not the same for everything. There are certain products that sell better than the others because of the use case of it. Kittub Copilot, for example, because it's a coding software platform. The Microsoft Office Copilot is a good piece of software or copilot, but it's very expensive. It's I think thirty dollars per use of per month, so it's not an Apple set of apples comparison throughout the board.

One of the things that we've been talking about is even when you look at the broader tech spending, there is a big slowdown when you exclude AI. So that could be one reason that enterprise are not comfortable spending that level of money right now on those individual software pieces. The second piece could be the implementation part of it. Because you're buying these sometimes there's data products that you have to include in your core software or your core applications,

and that may take time. So there is a lot to be digest from a macro piece. I don't think there is any slowdown.

Speaker 4

Honor on how is Microsoft tracking against its competitors in terms of AI software.

Speaker 3

It is doing much better than everybody else. But again with the caveat because they host chatchipt. This is when they invested in chat GPT, you know, I don't know six seven years ago. That is part of that thing was when you're running that application, it runs on their cloud. So when you see that, you know, within a three year period you have what five hundred and six million users out there when we use chat GPT, a large

portion of that revenue flows into Microsoft Cloud. So when they are the ones that have seen the first phase of the big benefit of AI. But as we have said, you know many times before, all the other vendors will see that down the road. When adoption grows in other areas of the ecosystem.

Speaker 2

Salesforce reports after the close here what should we expect from them?

Speaker 3

Yeah, it goes back to the first piece of what I said was enterprise spending is week when you're looking at Fortune two thousand companies, they're not hiding at that same pace that they used to and we will exclude AI companies from it. And that is that weighs on the sales of somebody like a salesforce, somebody like a workday because they build on a per head basis. So when these companies are not hiding at that same rate, Salesforce has a tough time to grow their subscription base.

And you know, we think it is going to be very much in line with what they had last time, somewhere around at nine ten percent, which is not bad, but it's not very exciting as well.

Speaker 2

I mean, is that enough for the stock to be down as much as it is here to date?

Speaker 4

I mean it just seems like thirty percent down.

Speaker 2

You're exactly down thirty percent for this is a company that just has has been such a great growth story.

Speaker 3

Yeah, so when you and you know, when you look at last year, there was a lot of excitement when they launched a product called Agent Force, which was their answer or the AI answer to the rest of the universe. But what happened was the adoption rate has not been as strong as the initial you could say the demo was so if you look at the stock price, it kind of went out quite a bit of when they

first launched that particular product. Now this year it's not showing up in the numbers, and this is one of the reasons you're not seeing the stock recovering from that.

Speaker 4

What about Oracle, It seems like there's some worries around artificial intelligence there as well. We're looking at a credit risk game and reaching as high as since two thousand and nine.

Speaker 3

Yeah, and that is why I think the very very valid question is what happens to Oracle. When you look at this entire AI bubble narrative or the framework, you know, you have the big cloud providers that are spending the most amount of money. We say, when you look at somebody like an Amazon, Microsoft, and Google, they are spending quite a bit, but they have real, you know, awesome cash flow that's coming in. Plus they have businesses, so even if they overbuild, they will have capacity to use it.

The bigger question is what happens to open ai oracle relationship. Open Ai has said that they have given Oracle, you could say, a contract of about three hundred billion dollars to bleed in terms of sales over the next several years. They're going to first build some massive data centers and then they're going to use Oracle as a cloud provider. The big question is where is opening IM going to get money from, And that's really what's weighing on that

particular part of the equation. And to be very honest, there is genuine reason to figure out, like how is wi is going to raise that money and how are they going to spend So there is some reason to be consumed, but not so much on the credit de false side of it, but so much more as the estimates that are out there for the opious.

Speaker 2

Stay with us. More from Bloomberg Intelligence coming up after this.

Speaker 1

You're listening to the Bloomberg Intelligence podcast. Catch us live weekdays at ten am Eastern on Apple, Cocklay and Android Auto with the Bloomberg Business app. Listen on demand wherever you get your podcasts, or watch us live on YouTube.

Speaker 2

All right, let's talk a little retail Macy's at with some numbers. I thought the numbers were pretty good. Stocks off one point seven percent, So what do I know? Mary Ross Gilbert Senior Echody Allen, she covers the retailer. She's the expert for Bloomberg Intelligence. She's based out there in la Mary talks us about Macy's. What do we hear from them today with the results.

Speaker 5

So, Paul, we saw, actually, I think great results coming out of Macy's this morning, you see, And so when you think about it, the stock is off, but that's because the company put out conservative fourth quarter guidance and that's really what they always do.

Speaker 3

They seek to beat.

Speaker 5

Their numbers, and so that guidance came in very close, you know, at the high end. It's right around where analysts are because they already saw strong results come in from other retailers. But we think, when we think about it, we think there's upside here. So we really view the results as look Macy's name plate because of all the changes that they're making, and what that means is they're bringing in more relevant brands that are resonating with their consumer.

Not only that, but the stores look brighter. There's really kind of exciting music in the stores, the store associates are more engaged with the customer. We've noticed that on our channel texts, particularly on Black Friday, we saw more traffic in the store than we've seen in years past. So we think that the change is that CEO Tony Sprain is making and he's really taking his cues from

what he's done at Bloomingdale's. It's resonating, it's working, and so we think this momentum is building and we certainly saw it in the third quarter numbers with comp sales two point seven percent for the Go Forward stores, and so with that, I mean that's a big improvement sequentially, and so we think that's building going into the fourth quarter and just with the constant improvement that we're seeing there.

Speaker 4

So when most people think about the retail space right now, a lot of people think about the transition to e commerce, but it sounds as though from what you're explaining, a lot of people are going there in person. I mean, I'm looking at Coohal's, I'm looking at Dillard's. All of these stocks are up pretty substantially on the year, alongside Macy's. What are they doing in particular that's really attracting customers

to come through the doors. Is it also collaborations with celebrities by chance?

Speaker 5

Yes, you raised a valid point, and it is. It does include collaborations. So for example, they Aqua, you know, they're under their Bloomingdale's brand, currently has a collab going out with a designer out of Lawn and so yes, these collaborations also even you know, they'll have some events. But all of that is is certainly drawing in new customers, and I think Macy's nameplate could certainly do more on

that end. They had their first collab with their on thirty fourth brand this year, but we think we're going to see more next year because if you look at what Dillard's has been doing over the last few years, and they have a different business model than Macy's does. They're not really promotional. For example, for Black Friday, they just had clearance sales and it was pretty comparable to last year, so that didn't mean that the rest of the merchandise was on sale. Macy's the you know, as

far more promotional. But by doing collaborations, you know, by getting celebrities involved. So for example, for the holiday, they have Jennifer Hudson that's you know, fronting their campaign for the holiday, and they're also engaging with social influencers. So yes, all of that is resonating. We're seeing it with other brands, like for example, with American Eagle, which just tapped Martha Stewart and that that's appealing to gen z.

Speaker 4

Oh wow.

Speaker 2

So one.

Speaker 5

Yeah, So these bold campaigns that these brands are doing, Macy's is also getting involved there and they're dipping their to I would say they're dipping their toe in the water. But I think we're going to see that increase, you know, and build as we get into twenty twenty six. And when you talk about the digital business, because of course

you're always hearing, let's say, stronger growth on digital. For example, when we looked at Black Friday, you know, over the weekend through Cyber Monday, the sale strength was really led by digital. Digital was up double digits versus you know, load to mid single digits for in the store, So

I think that's really positive there. So when we look at Macy's, a third of their sales come from digital, so still in store is very big, but it's also omni channel well, the ability to buy online, take back in store or buy online, pick up in store.

Speaker 2

Well, when I walked to Penn Station today, I'm going to walk past Macy's as I always do, but today I'm going to go in. Okay, I'm going to do a store walk. Is what the kid? What the retail anamals call it a store walk? And I'm going to check if John Tucker's would an escalator.

Speaker 4

Still there, We're counting on you.

Speaker 2

Okay, report back, Mary, just real quick, thirty seconds. What's macy saying about the consumer out there?

Speaker 5

Yeah, so they're saying that the lower end consumer is really feeling pinched and that's where they're seeing some challenges on some of the price increases on their lower price point items. But the higher middle income, in the higher income consumer is resilient and they haven't lashed or battered and I with higher prices that they took to offset tariffs and they're still buying.

Speaker 2

Stay with us. More from Bloomberg Intelligence coming up after this.

Speaker 1

You're listening to the Bloomberg Intelligence podcast. Catch us live weekdays at ten am Eastern on Apple, Cocklay and Android Auto with the Bloomberg Business app. Listen on demand wherever you get your podcasts, or watch us live on YouTube.

Speaker 2

We continue to get some earnings from the retailers. Today, Dollar Tree came out with some numbers, pretty good numbers. The street likes that. The stock's up three point four percent today. Dollar Tree is up fifty percent year to date, So a great move for that company, that stock. Let's turn to Lily Meyer here, Bloomberg Deals reporter for Bloomberg News. She covers all the retail companies out there. Talk to us about Dollar Tree. What did they say here in the latest earnings.

Speaker 6

Yeah, so dollar Tree did well this quarter at matt expectations on revenue and same store sale, and it raised its profit outlook for the year. I think they really have hit a niche in being able to capture consumers, both lower end consumers who need cheaper goods and then high income consumers who are looking to trade down.

Speaker 4

So, I mean, what do we think about elasticity of the lower end consumer right now? Because I mean, if you think about Walmart, I used to think of this as a company that you know, was a cheaper place to shop, but it seems as though it's appealing to multiple consumer types. But it seems as though Dollar Tree really is a great place for the lower end consumer.

Speaker 6

Yeah, and actually recently Dollar Tree has been looking to kind of break into that higher income shopper as well. So it has this pricing strategy, so it has some products that are still cheaper, but then it has some it's getting more products that are more expensive.

Speaker 2

What is Dollar Tree saying about its core consumer out there? Who is that core consumer and how are they behaving?

Speaker 7

Yeah?

Speaker 6

So I think it's core consumer is still a lower income shopper. Eighty five percent of their products are two dollars an under, so they really still have a lot of value. So they're seeing those shoppers continue to go in. But this quarter they saw traffic down and they attributed that to tariff increases.

Speaker 4

See I missed when things were actually a dollar, a dollar Tree, a dollar general.

Speaker 2

Did you say two dollars? I remember? Should we change the name? And I remember it? John, and I remember the five and dime and Penny can do it yep, exactly, dating ourselves ourselves, all.

Speaker 4

Right, So what's the takeaway in terms of the outlook. I mean, you talked about tariff still being a drag here.

Speaker 6

Yeah, so tariffs will really dragged this quarter. They said that's gonna lessen. So I think this was the quarter where we're really seeing the biggest tariff impact. It'll be really interesting to see what they predict for consumers next year. I'm interested to hear about that and also what they see for holiday if they continue to see high income shoppers trading down for gifts?

Speaker 2

Is dollar stores do they see a surgeon sales seasonal surge and sales from holiday sales? Is that? Do they see that like a department store would.

Speaker 6

Yeah, I don't know if it's the same surge, but you know, they sell a lot of gift wrapping and gift bags and some of those smaller gifts stocking stuffers, so I think they see a lot of that around the holidays.

Speaker 4

So what are we seeing in terms of just the broader read on the retail space. This kind of gives us a picture of the lower end consumer, But what are you seeing across the board?

Speaker 6

So broadly, we're really still seeing consumer spend. So there hasn't been that massive pullback that I think some of us were imagining might happen. We're still seeing consumer spend, but they're really value driven, so they're looking for the best deals they can get. They're trading down when they need to. They're stocking up on essentials.

Speaker 2

How promotional are retailers right now? Because I mean, I know, talking to Punam Gooyle, the retail analysts of Bloomberg Intelligence, he says, you know, the more promotions you see out there, that's going to be that goes right to the margins, the profit margins of some of these retailers. What are we seeing this season, that's a good question.

Speaker 6

So this season, we've actually seen some retailers pull back on deals to protect their margin. So companies are doing that as part of a broader strategy, and then some are having to do that because of tariff. So you know, for Black Friday, typically they'd offer big discounts and some are pulling back or not offering discounts at all.

Speaker 4

So consumers have still been broadly spending in the retail space. What are they spending on?

Speaker 5

Is it?

Speaker 4

You know, are we spending money on essentials right now, skipping this lurging?

Speaker 6

Yeah, yeah, that's exactly it. So this Black Friday, we talked to a lot of folks who were saying they're going to just get essentials this Black Friday, so instead of buying you know, a Lake Crusette, Dutch oven they were. We talked to someone who instead was going to buy like three bags of forty pound dog food.

Speaker 2

Oh okay, yeah, I don't have a dog for them, right yeah.

Speaker 6

Dot Com so really using you know, deals to get things that they need for themselves rather than getting that big ticket item they waited for.

Speaker 2

What I learned from talking to retail folks is omni channel retail, which is you use both the online and the bricks and mortar and maybe you look at something online then you want to go touch and feel it, or maybe you order it then you pick it up at the store. Omni channels that still a thing.

Speaker 6

Yeah, yeah, So we were out there on Black Friday and some of the stores, and you know, while a lot of people have switched their holiday shopping to be online, we still saw a ton of people in stores, especially at stores with really good deals and stores that appear appealed to young shoppers. So brands like Addicted and Princess Polly that are in malls were really flooded with young people.

Speaker 2

Stay with us more from Bloomberg Intelligence coming up after this.

Speaker 1

You're listening to the Bloomberg Intelligence podcast. Catch us Live weekdays at ten am Eastern on Apple, Cocklay and Android Auto with the Bloomberg Business app. Listen on demand wherever you get your podcasts, or watch us live on YouTube.

Speaker 2

Let's talk a little luxury here. That's right down John Tucker's alley. Here, Debi, and she's the expert luxury goods analyst of Bloomberg Intelligence. She's based in London. There, just give us some kind of a post mortem. How was twenty twenty five for the luxury companies and maybe what's the oulok for twenty six?

Speaker 7

Hi. Yeah, So we started out twenty twenty five with an expectation that we'd moved back to growth, and that certainly didn't materialize through the first half of the year, but we seem to be ending at around three to four percent growth as we exit twenty twenty five. Now, the US has been robust, Middle East doing very well, but particularly in the first half the year, it was China which was the drag. And what we've noticed is

we end the year. We've actually just heard on a fireside chat over the last few days from Laurel where they're mentioning high end beauty doing very well out of the US, but also in China too, so they're adding to what we've heard from the luxury companies where we've seen two thirds of luxury companies and most of the top ten switching to growth in China in Q three from a low base from negatives a year ago. But actually that we're calling green shoots into the end of year.

Speaker 4

How are these companies holding up as it re leads to tariff overhangs.

Speaker 7

Yeah, so we did a lot of work around May time and again through July and August with the different tariff rates moving around, and what we've actually seen it

was less detrimental overall in our numbers. We probably think that EPs won't be pulled as much as was expected because there have been some cost savings and the biggest companies and those that were where brands were really in favor have managed to pass on price and generally because these companies operate on high gross margin, the cost into the US, they've moved around two to FOXX and on additional price into the US as well well as two three percent from the beginning of the year, So some

of those brands have absorbed passing through six seven percent pricing to the US consumer. And we think into twenty twenty six that moves nearer to two to three percent overall, so it should be less intimidating for the consumer overall twenty twenty six. So it's one of our drivers for the year ahead.

Speaker 2

DEV talk to us about the Chinese consumer. We don't see the Chinese consumer here. I'm going to walk the Penn station today, walk down Fifth Avenue, Madison Avenue. I'll see a lot of Europeans. I see a lot of American tours. I won't see many from Asia. Are they not traveling? So is that an impact for New York and London and Paris and things like that.

Speaker 7

We actually have a survey out of our Asia office that we've just incorporated into a travel document which will be producing. But this piece of work has already produced and actually on October versus May. The China consumer is looking to travel more into Europe to start with. So that's the first big positive. I think part of that is just on the way the tariff situation has gone maybe, so that would be the first time that we're looking for them to come back so versus three months ago.

They're looking to traveling outside of Asia. But overall, what we call the China cohort that's actually really operate in more avidly across the Asia region. We're not seeing so much travel from Chinese into Japan, and of course we know that there are there's some political commentary there as well, so we wouldn't expect that to pick up next year.

But we are seeing Korea, Singapore, Australia and others being positive and the first move to Europe should hopefully indicate that towards the end of the year, and as tariffs settle more in twenty twenty six, that we see some of that return to the US as well.

Speaker 4

And sticking with China, how are we thinking about supply chain operations as it leads to a lot of these luxury for especially stemming from China.

Speaker 7

Yeah, so if we think about maybe if we look at it from some of the aspirational or entry level luxury companies, then they will have some production moving around the Asia region. But if we think about the heritage traditional higher end luxury companies, then most of their production is France, Italy, some Portugal, some parts of southern Spain. Not so much going on in the Asia region, and so they've been able to manage on the twenty percent tariff from made in Europe over to the US more

so than some of the peer group. For example, one of our entry level that we call branded affordable jewelry Pandora producers out of Thailand. It's really suffered in terms of share price this year versus some of the Asian retail jewelers who've done very very well on the price of goal.

Speaker 2

So you got to explain this whole handbag thing to me. Deb I was in Italy in September towards some place factories, f artists and shops where they make these handbags and they sell them for tens of thousands of dollars in euros. What is going on there? Who buys that?

Speaker 7

Yeah? It has I always say, if you bought a Ermez, you have a just as good or a better correlation than if you'd have held gold. So I think that you know, these bags, particularly for sought after material, the craftsmanship and the fact that they have continued value, are seen as investment pieces, and so we have the middle ground.

You know, if we look over the last year and one of the things that we think for twenty twenty six bags from Tapestry, from Coach, Ralph Lauren others as well as ready to wear have done very very well, resonated with a consumer who's been a little bit more skeptical on the consumer sentiment side and may be shopped around one thousand dollars or so, but at the very high end there hasn't been much of a move, so we've seen ms Brunello, Kuchnelli and others doing very very well at that high end.

Speaker 1

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