Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re giving you a quick preview of BlastPoint’s latest white paper: A Proactive Strategy for Financial Stability: Predicting and Preventing Delinquencies. We break down the key insights from the report, including: Why first-time delinquency is on the rise How AI and machine learning can predict risk early The role of digital engagement in increasing on-time payments Real-world results from utilities and credit unions A repeatable str...
Jul 28, 2025•17 min•Ep. 15
Welcome to the BlastPoint Deep Dive Podcast! In this episode, we take you inside a timely and urgent conversation on the future of the Low Income Home Energy Assistance Program (LIHEAP). Moderated by BlastPoint’s CTO & Co-founder Tomer Borenstein, this discussion brings together utility leaders from JEA and Tucson Electric Power to explore how data, community partnerships, and proactive planning can help utilities navigate the risks and realities of potential LIHEAP reductions. You'll hear f...
Jul 14, 2025•16 min•Ep. 14
Welcome to the BlastPoint Deep Dive Podcast! In this episode, we explore a growing challenge for organizations of all sizes: how to unlock the power of data without hiring a full data science team. Our team breaks down the real-world costs of hiring data scientists, the growing pressure on teams to “do more with less,” and how tools like BlastPoint are enabling everyday users—marketers, outreach leads, program managers—to access AI-powered insights in just a few clicks. We introduce the concept ...
Jun 24, 2025•12 min•Ep. 13
Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re exploring a timely and critical challenge: how credit unions can drive meaningful member growth without losing sight of their community-first mission. As the financial landscape evolves, digital-first banks and fintech disruptors are setting new expectations—especially among younger, tech-savvy consumers. Broad-based marketing just doesn’t cut it anymore. That’s why BlastPoint created the Member Acquisition Toolkit —a premium so...
Jun 03, 2025•17 min•Ep. 12
Welcome to the BlastPoint Deep Dive Podcast! Utilities have long prioritized onboarding—ensuring that customers get connected, understand their billing cycles, and know how to contact support. But what happens after that initial connection? Too often, the answer is: not much. In today’s dynamic energy landscape, where the push for energy efficiency, affordability programs, and smart technologies is stronger than ever, utilities need a proactive engagement strategy. That’s where reboarding comes ...
May 15, 2025•11 min•Ep. 11
Welcome to the BlastPoint Deep Dive Podcast! Artificial Intelligence is no longer just a buzzword—it’s a strategic asset that credit unions can no longer afford to ignore. While big banks and fintechs have been early adopters, credit unions are now tapping into the power of AI to make smarter lending decisions, uncover underserved markets, and better meet the evolving needs of their members. In this episode, we explore how AI is changing the landscape of credit union lending—not just by automati...
Apr 22, 2025•10 min•Ep. 10
Welcome to the BlastPoint Deep Dive Podcast! In this episode, Alison Alvarez, CEO of BlastPoint, kicks off our new thought leadership series with a candid, clear-eyed perspective on how businesses can responsibly harness the power of AI. She urges leaders to treat AI not as a magic wand, but as a tool—one that demands critical thinking, careful oversight, and ethical consideration. Alison compares AI to an unreliable coworker—often helpful, occasionally wrong, and always in need of supervision. ...
Apr 07, 2025•10 min•Ep. 9
Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we explore winning strategies for increasing checking account engagement using AI-driven insights. Join Taylor Malm, Digital Marketing Specialist at P1FCU , and Tomer Borenstein, BlastPoint’s CTO & Co-Founder , as they share exclusive expertise on how financial institutions are leveraging data to drive growth. You'll learn: ✅ Why leading institutions are investing in the Checking Account Propensity Model —an...
Mar 17, 2025•15 min•Ep. 8
Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we explore the growing importance of external data in the financial industry. While banks and credit unions have traditionally relied on internal data, today’s rapidly evolving landscape demands a broader, more strategic approach. By leveraging external data—such as market trends, economic indicators, and consumer behavior—financial institutions can make more informed decisions, enhance personalization, and stre...
Mar 03, 2025•17 min•Ep. 7
Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we'll delve into Energy burden, the percentage of household income spent on energy costs, which is more than just a financial metric—it’s a window into the struggles many utility customers face daily. High energy burden disproportionately affects low-income households, leading to difficult trade-offs between energy bills and essential needs like food, healthcare, and education. For utility companies, addressing ...
Feb 11, 2025•27 min•Ep. 6
Did you know that a 2023 NCUA report revealed that deposit growth at credit unions slowed to just 2.2%. As rising interest rates and intense competition put pressure on liquidity, 34% of marketers are prioritizing strategies to grow deposits and strengthen member relationships. In this episode, we explore actionable tactics to address these challenges and drive deposit growth effectively. Download the Credit Union Benchmark Report To empower credit unions with data-driven insights, BlastPoint’s ...
Dec 09, 2024•12 min•Ep. 5
In this episode, we explore the challenges and opportunities in utilizing modeled income data to drive impact and support vulnerable populations. Learn how this data helps identify and target underserved communities while overcoming its inherent limitations. Plus, stay tuned for upcoming episodes where we’ll dive into breaking down barriers for low-income customers, personalized outreach strategies, and predictive tools like the Energy Burden Index to forecast payment challenges. Don’t miss out ...
Nov 26, 2024•9 min•Ep. 4
Did you know that 60% of consumers are more likely to participate in energy efficiency programs when they understand the personal and community benefits associated with energy savings? In this episode, we dive into how understanding customer motivations can boost program enrollment up to 18.9%. Discover the psychological drivers behind decision-making and the power of tailored messaging. Plus, insights from BlastPoint Benchmarks highlight. Join us for actionable insights on how understanding cus...
Nov 06, 2024•16 min•Ep. 3
Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we dive into how AI can boost wallet share by increasing engagement by 271%, and driving a 2.8 times rise in product adoption. We’ll dive into: How AI-powered solutions can drive a 271% increase in engagement and 2.8x product adoption for credit unions. The benefits of personalized member engagement and how it boosts share of wallet. Why targeting existing members yields a 70% return on initiatives , compared to...
Oct 22, 2024•9 min•Ep. 2
Welcome to the first episode of the BlastPoint Deep Dive Podcast ! In this episode, we explore how AI can predict customer satisfaction and transform the way businesses engage with their customers. We’ll dive into: How AI helps identify key drivers of customer happiness Practical ways businesses can use AI to improve service and reduce churn Real-world examples of AI in action, showing how data-driven solutions boost customer satisfaction Join us for actionable insights and learn how AI can unlo...
Oct 04, 2024•11 min•Ep. 1
