Corporate Responsibility for Closing the Wealth Gap - podcast episode cover

Corporate Responsibility for Closing the Wealth Gap

Feb 06, 202430 minSeason 5Ep. 4
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Episode description

Ep. 151 This episode features a fireside chat with Dennis Cail of Zirtue, and Abim Kolawole of Northwestern Mutual.

Dennis Cail is the founder and CEO of Zirtue, a fintech company pioneering in the $200 billion relationship-based lending market segment by automating the loan process between family and friends with payments going directly to designated creditors.

Northwestern Mutual’s For two decades, Abim Kolawole has held numerous leadership positions at Northwestern Mutual. Now, he serves as chief audit executive and further backs the financial services company’s mission to relieve its clients from financial anxiety by creating a personalized financial plan.

Follow Will Lucas on Instagram at @willlucas

Learn more at AfroTech.com https://instagram.com/afro.tech

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See omnystudio.com/listener for privacy information.

Transcript

Speaker 1

Let's get this started. I'm super glad to be here with you today because then this first conversation that we're going to have is about corporate responsibility and closing the wealth gap. Who realizes that actually corporations do have a responsibility in making this my man? One person knows that

corporations have a responsibility. Here the blueprint presented by Northwestern Mutual Misfireside Discussion will delve into the critical role of corporate responsibility and addressing the wealth gap through real time examples of how Northwestern Mutual is doing it. Especially they have this SARE task Force, which is a sustained action for Racial Equity task Force, or they're putting people whose jobs it is to make sure this thing happen happens

in collaborations with global partners. These speakers will explore successful strategies, actionable frameworks, and best practices that companies can adopt to actively participate in closing the wealth gap, ultimately promoting economic equity,

financial literacy, and inclusive financial well being for all. So we're going to have this conversation with Abim Kola, who is vice president, chief audit executive and a member of the company's Enterprise Leadership Group and was appointed executive sponsor for the CEO led Sustained Action for Racial Equity initiative aimed at helping to close the racial wealth gap. And the moderator here today is Dennis Kale, co founder and CEO of Zert You and So Zert You So. And

he's also a Navy veteran. Any veterans in the building right now, any families of veterans, I like that, thank them and thank you guys for your service. He's an SMU Graduate Bank board member and award winning entrepreneur, including afro Tech Future fifty honoree this year Forbes Next one thousand, d CEO five hundred n Ey Entrepreneur of the Year winner. Welcome to the stage, moderator Dennis Kale and our panelist Abim Cola.

Speaker 2

All right, Rondover pause here is.

Speaker 3

But I knew of Ben would hold it down for us. So thank you, sir.

Speaker 4

That's what we do as military veterans, right, Thanks for your service.

Speaker 3

Thank you, Happy to serve and happy to be here. So let's get it kicked off ready, start with you. You know Northwestern Mutual Financial Services Company founded in eighteen fifty seven, been around one hundred and sixty six years. You guys are big backers and supporters of black businesses, of black companies, founders, underrepresented founders. Can you talk a little bit about how that support fits into your overall mission from an organizational standpoint? Yeah?

Speaker 4

Absolutely, But before I get started, I just want to take a moment to say thank you so much for having us.

Speaker 2

It's always a pleasure.

Speaker 4

I was here in March of last year and the energy in the room was palpable. It's just incredible to see a sea of African Americans here and to be able to have this conversation with you is phenomenal. So thanks, thanks for having us to the point you made. Northwestern Mutual is a financial services company based out of Milwauka, Wisconsin. I moved here from New York City to go join that company for a variety of reasons. One of the principal reasons was exactly the commitment what we're going to

be talking about today. I saw a company that was so committed. The vision of the company is to eliminate financial anxiety from Americans in particularly. We know that undersilved communities, there's this gap within other SILF communities and I could see at that time twenty years ago when I was packing up from New York City, I'm moving to Wisconsin, Milwaukee, Wisconsin, that I was going to connect with a company that had a deep vision and mission around financial security fall.

Speaker 2

Now fast forward.

Speaker 4

Through the ten twenty years that I've been at the company, the company's been involved in a variety of things in the community, trying to improve the lives of the community because it matters to us in terms of how we developed the communities. Fast forward to unfortunate mode of George Floyd. We decided to really really double down in a very sustained way to really begin to uplift communities, particularly the Black and African American community.

Speaker 2

And I'm sure we're going.

Speaker 4

To be going a lot deeper into the sustained action for racial equity. But our CEO basically took it upon himself post the George Floyd Murdim to actually conduct one on one interviews. How many people do that one on one interviews with Black and African Americans to deeply understand the experiences not only within the community but our advisors.

And he came away really committed even more committed building on all the things that he had been doing, that we had been doing for years to really make sure that we have a program which I'm very proud of to be the executive sponsor today that is leading the charge.

And again I'm sure we'll get into the details, but high level, we created the Sustained Action for Racial Equity, a task force cheered by the CEO, and I say cheered by the CEO because in this day and age, there's nothing more important in my opinion, that leadership courage.

I was reading a little about Joon Sanders day and they talked about the audacity to be brave, and I am just so proud to work for a CEO who is so brave to be in a position like this myself to recognize that people are waiting for us to

take a step back an instead we're leaning forward. So I'm sure we're getting too a lot of the programmatic aspects of the things that I'm very proud of how we're leading and supporting black businesses, But just want to say that this commitment we've had is built on generations. But we're even more committed to make sure that we are reaching and touching lives, particularly in the underrepresented communities.

Speaker 3

Thank you for that, and thank you for your courage too.

Speaker 2

Absolutely, and now I'm going to flip it back to you.

Speaker 4

Right, we're here talking about one of the things that inspired us as part of some of the initiatives was this notion of access to capital.

Speaker 2

We wanted to make.

Speaker 4

Sure that as part of building on how we've been supporting black businesses and underrepresented communities for decades, we knew that obviously the gap in terms of access to capital is real.

Speaker 2

This has been studied, and we talked about three things. I like to say.

Speaker 4

It's getting in the game, so access to capital, to get in the game, to start a business, thriving in the game in terms of fall and financing, and then you know, obviously creating the opportunity to scale businesses such that they could be supplies to companies. So what's your experience, Dennis, in terms of getting in the game, staying in the game, and thriving in the game.

Speaker 2

You have a business that is doing pretty well, You're thriving right now.

Speaker 4

Why do you talk a little bit about your business model, what you do and then speak to some of those categories.

Speaker 3

Sure, thanks, abim So, just by way of quick background, Dennis kel founder CEO at Zertu. We have a mission to drive financial equity and inclusion, one relationship at a time, and we do that by simplifying loans between friends and family and baking in and bill pay transparency. So if I borrow three hundred dollars from a BIM to pay my pass do AT and T bill. Once a BIM approves that loan, instead of the money coming to me, Zrchu sends that money straight to AT and T minus

our success fee. So that's how we make money. And came up with this idea probably ten plus years ago because my sister and other family members would borrow money from me and I had limited success in getting that money back, and so my thought process was, how do I take the awkwardness out of this but also help make them more accountable. But the big issue I had was not really knowing that the money was being used

for the intended purpose. And so I give you that context because my background started and my career started in the Navy as a systems engineer sett an up shift to shore ship to ship communications. But prior to that, I grew up in very humble beginnings. I grew up

in low income public Housing and Monroe, Louisiana. We didn't have banks or credit unions or financial services companies in my neighborhood, but we had several liquor stores and pawn shops that would cast your check for thirty percent of whatever your check was. So even at seven years old, I knew that was bad math. And so you fast

forward walked outside the naval base after boot camp. There was a lot of payday lenders, etc. And so I say that to say me founding Zertu and starting this company is really mission driven, but it also goes go back to making sure that I was being intentional about finding investors like Northwestern Mutual that are aligned with our mission, because that is extremely critical and it's not ever about

just taking money from anyone. One of the first questions I ask any investor is what do you bring beyond the capital? I think that's important, and I think you have to have people around the cap table, around the table that are in it with you for the mission and understand that you can do good. You can do well by doing good. And so that's what ZRCHU sets

out to do. And I think it really starts with those early checks from investors and partners like Northwestern Mutual that are willing to take a risk on you and then understand that you're going to do everything you can not to make a liar out of them and make sure you have a strong ROI. And so for us, it's really about aligning yourself with the right partners early, because I do think that has a lot to do

with your success. And by the way, they've made several introductions from a corporate standpoint, so we can drive our revenue as well, and so there's so much more that they bring to the table. And that's what I encourage any founder of Color to seek out, is those investors that are aligned with you, that understand you, that understand the bridge that you're trying to build, because that's going

to drive your success. And so I take very little credit for the success we've had to date and give most of that to the support system that we have around us.

Speaker 2

It's been a pleasure.

Speaker 3

Thank you back to you so post George Floyd. Okay, a lot of companies, corporations made a lot of commitments, a lot of promises. Most of those have been broken at this stage, and I'm sure everyone in this room can tell you some of those promises have been broken. Can we talk or can you tell us a little bit about Northwestern Mutual and your commitments then and now and sort of where you guys are and really what advice would you give to other corporations.

Speaker 4

Yeah, I really like the topic of this conversation in terms of corporate social responsibility to close the wealth gap because we are all uniquely positioned to be able to do our you know, a path a part in helping to close the racial wealth gap. You know, I'm just going to share a little bit about the why, the what, and the how. So you know, I talked a little bit about the why that this is uniquely aligned to

our vision. But we recently had another conversation with our CEO and where we landed is this is simply a growth strategy. It is good for business. It's more than just being altruistic. Investing in your communities, doing what you can to really enable black business is good for business. We want to grow, we want to be relevant, we want to be competitive. Marketplaces have a change in and if you stick with your old business model, you will never grow, you will not be relevant, and you will.

Speaker 2

Not be competitive.

Speaker 4

So, Barnan, this is grounded in the business imperative. So that was sort of the initial kind of the why. And it's always very important, not that this is not important for social good, but from a corporate standpoint, to be really grounded in the why. And we are so ground in the why unanimously around the company.

Speaker 2

Now, what did we decide to do?

Speaker 5

So?

Speaker 4

Again post George Floyd, the CEO pulled a number of us together and said, I want you to think innovatively. I heard the word innovation used here, and my colleagues and I went to the drawing board and we started thinking about all kinds of ideas and what was behind our minds was the sustained action.

Speaker 2

And that was very, very deliberate.

Speaker 4

The CEO wanted to make sure this was not just the fleeting thing because I've read all the articles about where all the commitments that companies made to grow black businesses and really foster the development of underrepresented the businesses, and so we said, it's action. But we went through the drawing board and we said what are we going to do? And there were a number of levers that we created, but we said, let's make this very strategic.

So we created a strategy and we make sure we allocate funds on par with every other corporate strategic initiative. And I was asked to be the executive sponsor, So I was given a portfolio, I was given the money allocated to be able to do that, and that gave everybody the confidence that this is not just some bite side but again that spoke to kind of the sustained

aspect of it. So getting into the exactly what we did, we recommended that we created we created a hundred million dollar impact investing fund.

Speaker 2

Now, these things are.

Speaker 4

Not easy, but we had to create the case for that, and ultimately that past muster and the focus for one hundred million dollar impact Investing fund was around affordable housing, healthy sustaining with.

Speaker 2

Neighborhoods, and access to capital.

Speaker 4

So step number one, Step number two is we have a corporate venture capital fund about one hundred and fifty million dollars, and that fund is broadly deployed across all races, Ethnicsi's gender. But we wanted to make sure we had a little set aside again for black businesses, and that was green lips.

Speaker 2

Okay, let's do that.

Speaker 4

We wanted to make sure that the entrepreneurs that we will be funding were strategically aligned to the company of fintech, insured tech, Digital, heald AI, that kind of stuff, So that was a second bucket. We then my colleague and I then said, but we can't stop there. We have

to make sure we start creating an ecosystem. Why don't we create an accelerator, And we studied the Northwest Mutual Black Fund Accelerator as a complement of that, and we're in the process of graduating the thirtieth cohort sorry thirty members from the accelerator. It's a twelve week program. People coming to the program get one hundred thousand dollars, they get an executive mentor from Northwest Mutual and they graduate from the program and gone to get other funding sources.

As part of the Impact Investing Fund, we've also been partnering with local community development financial Institutions CDFIs in the local area to make sure that they are able to loan to make loans to local business because they have the expertise on the ground game. And then we decided that also we wanted to take a look at our supplied diversity program to make sure we come brought in that program.

Speaker 2

So these are efforts.

Speaker 4

And initiatives, key initiatives that I'm very very proud of that we're driving as hard as possible. On top of that, obviously, we're paying very close attention to the culture that we're creating.

Speaker 2

As part of the strategy.

Speaker 4

We had a cultural aspect of it, We had a talent aspect of it, and then we had an aspect of it that relates to being relevant in the marketplace. How do we show up in the marketplace? What would

make people trust us, particularly again underrepresented communities. So I share the strategic approach with you, and I know it's a little painstaking to go through all the initiatives, but they say, this was a very well thought out strategy that's resourced with specific initiatives and people aligned with those initiatives. And then we're beginning to measure proof points, and the proof points that are material, how do we know we actually make an impact. We want to make sure that

the businesses we're funding actually growing revenue. We want to count the number of people they're hiring because obviously they're creating jobs, and we want to for the accelerators the founders come in, we want to track sort of full on funding among many other ways of tracking actual, real impact.

Speaker 2

So we're very, very proud of the work we've been doing.

Speaker 4

But I just want to underscore exactly the question you asked, which is we're not seeing as many proof points. And I've read a number of articles about people leaving, you know, the commitments they've made, But there's no better time for us to double down the commands we're made. And I'm just really proud of how we're going about this.

Speaker 3

Thank you for that. I'm going to double click on something. Is there a call to actually you would have for other companies just based on the ecosystem you just walked through and talked us through. You're not just throwing money at these companies or these founders. You're in saying, you know, go make it happen and then wondering why they fail. You're actually building a support system, an ecosystem around this. Is there a call to action you would have for other organizations?

Speaker 4

Yeah, no, I appreciate that. Yeah, the call to action is across. So I would say about three dimensions. I mean, the first is, frankly, from whatever your vantage point is, the call to action is that courage, the audacity to be bold, to continue to think outside of the box because you know, it's hard, you know, and there are times when you doubt it. There are times when people would, you know, impede the progress drying makes. So that's number

one call to action. Let's be bold, let's be audacious. Obviously we have to think constructed and make sure it's grounded in the business. So that's number one. Number two is it's beyond just activity. Even though I mentioned a number of things that are very positive. I talked about how we want to measure progress at the end of the actual impact you're making, and let's make sure that the programs we're doing actually tailored to deliver actual impact and not just activity.

Speaker 2

You know.

Speaker 4

Lastly, you know, I would just basically say, closing the wealth gap for many may seem like boiling the ocean. It's a giant wealth gap, and there's so many doors you can open, so many dimensions you can take, and sometimes it may feel frankly overwhelming, like how do I know if I'm scratching the surface, how do I know if I make an impact? I'm just gonna go back

to my tried and true ways or traditional ways. The third call to action here is for you know some of us are from corporations, but within your vantage point, within your power, construct find ways to determine the kind of impact you can make, what door you can open. Even if you're an entrepreneur, you probably have a network

that you can expose other entrepreneurs too. And I'm sure you have thoughts around this, Dennis, but it's a universal call to action for us or to believe that as a as a community, we're much better off if we uplift one another.

Speaker 2

That would be my call to action.

Speaker 3

Thank you for that, Thank you for your leadership too.

Speaker 4

Absolutely all right, I'm going to ask you also what advice you have for people from your vantage point as an entrepreneur. Granted it's been it's not easy to build a business. I'm sure most people in this room recognize the number of times you get told no, the amount of time it takes to be able to get something started and then scale it. But my question is on a twofold you asked me about from a corporate standpoint, and I would ask from a corporate standpoint, from a

VC standpoint, and from an entrepreneurial standpoint. I'm sure you've experienced a little flavor between all those three, what advice would you have from your unique vantage point given some of the challenges and nuances of experience for each one of those constituents.

Speaker 3

I think it's a great question, and I've talked to all of those organizations and entities, and what I would say is, I'll start with corporate. You touched on this Corporate. I think if and when corporate comes to the table and they're looking at investing in black founders or underrepresented founders, if if they come to that with the spirit of this is a charity versus this is an investment, I

think it's the wrong start. I think you know that conversation doesn't go far and those commitments are going to fall off fairly quickly. So that's what I'm encouraged by what you guys are doing at Northwestern Mutual in terms of understanding, you know, and vetting deals. Right. So when I'm talking with corporate investors and you guys know this, it's the same diligence process as it would be if I'm talking to a VC. So for me, I approach it as if you know, it's the same common conversation.

But when I hear organizations sort of give me clues that you know they're viewing this as a nice sort of thing to do because it's the right thing to do in the moment, versus this being baked into their culture. I shy away from those corporate investors because I know they're not really committed to me, to investing in black founders and really helping us be successful. So that's one thing.

And I never got that impression with north with Northwestern Mutual, So I would I would say to corporations, organizations, bake it into your culture. Okay, make sure that founders of color and not underrepresented founders know that they have just as much of a shot as getting an investment, assuming they're button up, you know, and they can sort of demonstrate demonstrate the ROI from there. Vcs are very very different.

They're different animal corporations. From a corporate venture standpoint, that's not your core business. So you kind of have that luxury of sort of not living and dying off of these investments, but yet you approach it like it's a true investment. And I think this is important for founders in this room to understand how the vcs think. I have.

I had two term sheets earlier in the year. I'll give you an example that I turned down from VCS because I felt like there was a lot of overreach in those term sheets and felt like they were just sort of taking advantage of the market and you know where we are collectively, and that's hard to do, as any one of you in this room will know, that's hard to do in this this market. You know, when you're burning through capital, you have a certain number of months in runway and all that. But I did it

because it was the right thing to do. But I also knew I had other investors around the cap table that I can go to and say, look, I'm not feeling this deal. I don't like it. I don't think it's good for the company long term. And we had a couple investors, including Northwestern Mutual, that stepped up and led and co led this recent round of funding our

Series A that we've done. So that's a that's you know, this is a real time example of making sure you have the right investors on your cap table early because you're going to need them later, right, And so sort of looking at it from a what would I recommend to corporate venture as well as founders, And I think from a founder standpoint, as well as vcs. If I'm giving any founder in the room advice. When you're talking

with vcs, I typically like to give them permission. And this may be counterintuitive, but I give them permission early on to say no. Now. The reason I do that is because I need them to I need to have an objective conversation with them, and I need them to be able to actually hear my pitch right, because a lot of times these vcs feel like they're under pressure because you're a black founder and oh, you know it,

maybe taking the wrong way if I say no to them. No, first thing I say to them is, look, you know I'm viewing this first call. It's just an introduction call. You know. Whether it goes anywhere or not, that's okay. You know this is you and I getting to know

each other. And I think more of us need to look at these investor conversations like dating, right, And I always compare talking to investors as if I'm dating because and what you don't want to do is ask an investor to marry you on the first date, right now. True story. I actually wanted to ask my wife to marry me on our first date, but I knew she would have run away, right, you know, and that would have been a bad thing for both of us. But so I had to get to know her.

Speaker 2

You know.

Speaker 3

The only thing I was working on with her was the second date. And I say to you, that's the only thing you should focus on with investors, the second date, getting to know them, because it's important that you both feel like you have permission to say no to each other. And by the way, I've said no to a lot of investors. But when you say no to investors, guess what they do introduce you to other investors. So it's important to understand. And I'm not even talking about how

the game works. I'm just talking about how psychology work and how people are. You know, meet people where they are because at the end of the day, investors, especially venture capital investors, and what I've learned is two things that's important to them. They don't want to be embarrassed by making a bad investment, and they always want to

look smart by making great investments. Right, So understand that psyche going in and just kind of humble yourself and say, let's just have a conversation and get to know each other and never go into an investor deal. Thinking I need you guys to invest in the next two to three weeks. Not going to happen. I started relationships with Northwestern Mutual about a year before they actually made an investment, and that's likely true for most of our investors now.

So give yourself time, give yourself enough runway to make the right decisions. Don't marry the first investor you meet.

Speaker 4

Awesome, I'm sure we have Do we have time for questions?

Speaker 2

If we do?

Speaker 4

Were certainly open to that, But there was one thing that will just double down one.

Speaker 2

Sorry, I can see we have time for two questions. You understand it.

Speaker 1

Say where are you from?

Speaker 5

Y Nika, I'm haughty and I'm from Brooklyn. Okay. My question is for you, Dennis, all right, how what's the percentage that you're invested with venture capitalists versus like companies like Nimus, like Northwestern?

Speaker 6

Like?

Speaker 5

What what's the breakdown?

Speaker 3

That's a great question. Didn't think about that until you asked me that, right, But just visual our cap table. It's about seventy thirty corporate, seventy percent thirty percent VC. In fact, our entire Series A, with exception of one investor, was corporate. We had one VC and I barely let

that VC in. I was actually hell bent on not taking any money from venture capital as part of our Series A, because I really want to show other founders that there's a different path to get where you're going, right, And so many times we put so much dependency on venture capital, which, look, we need venture capital, but at the end of the day, they're still only investing one percent into black founders, right, So that's just a data point we can't ignore. So we need to get creative

and start thinking outside of the box. And corporate partners are just stepping up more and more, but you have to deliver too at the end of the day. So it's about seventy thirty.

Speaker 2

You say your name noon away.

Speaker 6

From Mariah and I'm from Brooklyn, but I live in Jersey now, So my question is for both or either of you. We talk a lot about mentorship, but then also sponsorship and when you're looking at people looking to become entrepreneurs. There's a lot of research obviously in resources online, but I find it more helpful when you can find

a sponsor or someone to mentor you. Where would you suggest people go for those kind of interactions build obviously like networks like this, you can build, you can build relationships, but like, are there programs or are there certain avenues you suggest new or young entrepreneurs to spaces.

Speaker 2

To be in. I can take that first, and that you can comment.

Speaker 4

I mean, for us, it's uniquely within Accelerator program and we match executives to the founders, executives that have done all kinds of jobs and have the unique skill sets, whether it's a CTO, whether it's CIO, whether it's the head of digital product, whatever the case may be, that can really advise and counsel. We have cohorts of only five, so we're able to deploy executives who bring that skill set. So that's what we've been doing. But I'm sure you can speak to kind of a broad up mentorship.

Speaker 3

I have very little to add to that because I think that's the route, that's the path, right. And so my only one ad is that early on when we were raising our seat funding, I literally pitched every accelerator program there is. I didn't turn down, as my uncle used to say, I wasn't turning down nothing but my collar, right, And so for me, I showed up. I made the pitch. You know, in most cases we got in, but it was really about getting access to those resources, as you're

alluding to, right, because that's what we want. We want those resources, we want those introductions, We want the opportunity to be in the room to at least make our business case right. And some people are going to say no, some are going to say yes, please get us in the room.

Speaker 1

So y'all make some noise for dinners in the beam.

Speaker 2

Thank you, gentlemen telling me where have you been

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